After six years of living in my house and many, many roommates going in and out, I was overdue for…read morea good carpet clean. Comfort Carpet Clean was recommended to me by friends who had great experiences with them before, their price seemed extremely reasonable for three upstairs rooms, a hallway, a set of stairs and a living room downstairs, and they were willing to work with my schedule. David showed up on his own and got started right away as I worked in my hardwood office (aka my kitchen). After less than two hours, he was done and the house looked, and smelled, brand new! He even managed to get a red wine spill off of my stairs (thanks, old roommate...) that I had been working over on my own for years with store bought carpet cleaner! I appreciated the amazing job so much, and I'll be calling them the next time my carpets need a little freshening up!

Super easy to book through Yelp and a quick turnaround time to get them to my place as well! The…read morepricing seemed very competitive compared to other quotes I found online, too. They arrived within the scheduled timeframe and finished in under and hour. The only thing that was a bit odd was the guy who showed up to clean the carpets was just wearing street clothes and a hoodie, nothing that identified him as working for the company, and had what appeared to be an unmarked van. I would prefer a more professional appearance/branding for safety reasons when letting someone into my home.

Gregg and team at Action Restoration did an amazing job for us recently. We have a water leak in…read morethe kitchen that leaked into the basement room that had to be remediated in a short time frame. This team came in, assessed the situation, put together an action plan and executed flawlessly. They were very close to their original estimate which showed experience in the industry and solid knowledge. They had amazing communication throughout and were very sensitive to the usability of the home during the remediation process. I will use this service again without any hesitation! Highly recommended.

The team arrived on time and was very professional. They cleaned the carpet in two bedrooms, a…read morecloset, and a small hall plus cleaned the tile in my shower for their minimum charge of $150 which was worth every penny. They moved and blocked all the furniture with styrofoam blocks and cleaned under the bed. It was a pleasant experience.

Twice now, these guys have come to our house and absolutely saved us from ruin. The first time, we…read morewere on vacation in Italy, and they were able to come on a Sunday and save most of our stuff, as well as our house, from a broken toilet fixture that flooded two floors of our house! The second time was much more minor, but they came by in the middle of the evening, and got EVERYTHING taken care of! Not every detail has been perfect, but everything that has gone awry, they have bent over backward to make right. Which, to my mind, is the best part. Thank you SO MUCH to Forrest and the guys at 24/7! You guys are the best!

Firstly, the good things. These guys responded quickly and were on site and ready to work. The not…read moreso good stuff, the initial estimate was $6500 and then that went up to $8000 and then finally came in at $9000 even though they did less work than the original estimate called for (didn't have to tear up another room). A certain line item got added to the final invoice for $500 that was not reflected on the initial invoice or communicated that it could become a cost. After multiple emails and jumping on a call they were unwilling to see that there estimate was way off and wouldn't reconcile the $500 line item or the lack of transparency from their initial estimate. They also damaged the trim work when removing it and then didn't admit to it. Only after being pushed (after initially denying it) did they admit they had damaged some. Use with caution.

This company is your #1 Emergency Restoration Experts in Northern Colorado! The team is…read moreprofessional, communicative and assuring... which is nice in an emergency. Thanks for always being so awesome, Team Property Craft!

Mike came to my house within 2 hours of my calling due to moisture collecting in my basement! When…read morehe got there, he immediately pulled up the carpet to find that it was simply water seeping in the cracks of my floating slabs (no cracks in the concrete itself thank goodness!). Helped me get the carpet airing out and fans running and took the time to find areas outside and steps we could take to prevent it happening again. This was all done as a consultation at no charge! Within two days he returned with a crew and mitigated the moisture around all areas by cutting back insulation and spraying everything down with BotaniClean to treat any bacterial damage! Absolutely amazing company!!

After an initial experience Luke called and turned it around. Very profesional and reasonable…read more Seems like he takes care of his customers and is very responsive.

We had a flood in our basement. Chris and Ryan came out to do the water removal. They were prompt…read moreand went out of their way to accommodate us. I can not say enough about how pleased we were with the excellent level of service we received.

I only gave this a one star due to how we ended up and were treated by this company's restoration…read moreteam. My insurance company called Servpro to come out to our home to inspect the damage done by our water heater. They came out as soon as they could and started the drying process. It took roughly a week to dry it out. They then disassemble and trashed our bathroom vanity and counter top due to the water damage, they also cut out the areas of drywall that needed to be replaced. This completed the first stage. We were happy with every employee that came into our home. They truly made us believe that they were concerned about doing everything top-notched. We like them so much that we were set up to have the repairs done by their restoration team. When the restoration inspector, Clint came in, he was encouraging and left us believing we were in good hands. He said he would work with my insurance company and attempt to get us more money than they wanted to pay out. (Insurance did not want to pay out as much as was needed to fix all the problem areas.) About 3 week of not hearing back, I began calling Clint to see where we were. I got through to him on the first call. He asked me to allow him to advocate for us, again making us believe he was going to get the best payout from the insurance company (again...that didn't want to give us enough to cover most of the damage). This is where business turned bad. After not hearing from him again for a long stretch of time I phoned him again. Left a message and waited for his call only to be ghosted, a few days later again no call back, then again ,then again and then a fifth time. I was able to voice my concerns to 2 other employees that said they would leave a message for him also. To one of the employees I even asked if this job was still something that they were interested in and he assured me they were. After 2 month of my house being turned upside-down, I am beyond frustrated, upset and highly disappointed. I would not recommend the restoration team to anyone looking to get a job done. When a business does not call you back they are not a business worth dealing with. There are a lot of other companies willing to do the work in a timely manner or at the least will inform you what they can or cannot do.

We experienced a residential basement water issue and called ServPro. They responded quickly, but…read morethat is where good service ended. They were fully advised of the situation before dispatch, but arrived unprepared regarding equipment. They spent 3 1/2 hours here and then told me their boss had redirected them to another job. They left me "high and wet" even as a plumber was finishing up mitigation efforts. The next day they were not able to return, they just called about returning. We cancelled involvement with them at this point and spent the next couple of days removing the water manually with a shop vacuum. To add insult to injury in this scam, they charged my $1,483 for 3 1/2 hours work. Only one person was working and two were randomly supervising. Clearly an exorbitant wage for a poor result. I can only advise anyone considering ServPro to run the other way. You are about to get hustled!

We asked that our concrete back steps be removed. Ace of All Trades responded immediately to our…read morerequest, answered all our questions prior to doing the work and provided quick, efficient and professional removal of our steps. We will keep their number handy and use them for any future work because of their professionalism and prompt response.

Armando in stalled a fence for us and did a great job. He got the fence installed in a timely…read morematter and kept us informed on any issue he encountered. Will use him again soon on other projects we have.

This company has done a great job restoring our house after hail damage. One roof, gutters and…read morepaint later and all is well. Josh was kind and friendly and Mike and his crew did a great job getting everything done. They did a fantastic clean up job after replacing roof too. It is as if they were never there (except for a new roof). Would use this company again in a heartbeat!

We had RTC Restoration and Renovation come to our home in October of 2020 to perform mitigation of…read morewater damage from a leaking kitchen drain. We were denied on our insurance claim and were responsible for payment of a bill for over $7,000. We paid half of the bill in December, with the understanding that we could pay the other half in January. At that time, we had not received an itemized bill for what exactly was done, and it took quite some time to get one, involving a lengthy email exchange. When we did, we found items and services that we had either not received or seemed inflated. We estimate they charged us about $1700 for items and services either never received, or were vastly over-inflated for what they were. They got hostile when we requested a review of these charges, and threatened us with a lien if we didn't pay up in full immediately. We also were mistakenly sent an email the owner sent to his account manager that was incredibly rude and hostile. They tried repeatedly to recall sending it, but too late. We don't understand why they took this tack when a simple review and some adjustments could've solved the problem. For instance, a sheet of plastic thrown over a desk was called an "Containment Barrier/Airlock/Decon Chamber", and it cost us $174. They claimed to have used mold mitigation substances, but no mold was ever found. They charged us for moving a stove, that in fact, never got moved. And so on. In any event, to avoid hassling with these people any longer, we paid off the balance. In the meantime, we've filed a complaint with the BBB and the state Attorney General's office.

And so the story continues....About 2 weeks ago the owner of All Phase came by to go over the…read moreissues I had with the siding on my patio. The HOA is responsible for all the siding, etc and so I have no choice but to have All Phase complete/correct work started on my patio. The owner wrote down what needed to be corrected, and he knew I was not happy with the fact different people have worked on my small patio. Not only that, but the HOA has to constantly email them to find out why there were delays. They don't keep you updated as you would expect a responsible company would do. Last week I emailed the HOA to find out when they would be back out. They had to email All Phase, as usual and Thursday morning a crew I knew was back and I was happy. They had done some work on my patio about a month ago and were wonderful. Apparently, they were there to work on the building itself and thank heavens they used all the siding All Phase left in our parking area since before summer. The original job they did on the siding of the building was not properly so they had to do the building again. Wouldn't you think they would order enough siding to redo the building? Nope. I found out that some of the delay was the fact it took so long to get it. This has been an ongoing excuse/problem they claim. Now, when the owner was here about 2 weeks ago, he was shown what needed to be done on my patio and the building itself. To be honest, I don't believe anything anyone from that company says. I moved back into my condo last February. They have known all summer they had to redo the siding on the whole building. They should have known how much siding needed to be ordered. Where is the pride of a job well done? Obviously, customer satisfaction is not a priority. I was thinking that since they couldn't produce a signed contract as to the date when they would have the work completed, maybe they could complete it whenever they got around to it. We have a new HOA and they are keeping an eye on this problem. Thank heavens the "project manager" from All Phase hasn't been on this project for more than a month. But as the saying goes, I feel we have gone "from the frying pan into the fire". I understand All Phase does a wonderful job with water mitigation, but when it comes to construction, they need to find a good, reliable crew and a project manager who knows something about construction or just stop taking on construction jobs. Potential customers need to be aware of their lack of communication with customers and make sure they have a project who is responsible, knowledgeable and is capable of doing a proper inspection when the job is finished. I wonder when All Phase will have the crew come back. I am not going to hold my breath, are you???

First, I will say that the restoration to the sewage flooding under my condo was met with immediate…read moreresponse. Dylan and Gabe were sent to initially get started on the flooding issue under my home. These 2 young gentlemen displayed customer service skills that by far even surpassed most adults. I enjoyed the banter, and the communication as they kept me informed throughout the entire process. Having an issue like this with sewage flooding under my home also caused flooding under my flooring in my downstairs bathroom as the sewage water came back up under the toilet. It caused further issues such as the need for abestos abatement that delayed other facets of repairations to my down bathroom. Getting the project and other peices of the project to finish with a functional bathroom was a long and sometimes painful process. These 2 young gentlemen were very sensitive to this and empathic to the situation knowing the process from start to finish did not "flow", and that I would be out of a functional bathroom for at least a min of 4-6 months. Trying to get all the peices in place for consistent flow of a large project that included sewage flooding restoration, drying the floors and under the house, plumbing out, flooring out, abestos abatement, and then cleaning up was just their part. The rest took another chunk of time that further included estimates, insurance issues, getting materials, lining up an available crew to do each peice ie: flooring, painting and plumbing was not something that "flowed" in a consistent manner. I expected that to happen and it was a long and drawn out process. Having Dylan and Gabe at the start of this...well, nightmare of a situation really helped ease the overall reality of having sewage flooding the underneath of my condo. Had it not been communicated in realistic terms what I could expect by Dylan and Gabe, I would have felt more frustration and anger about the flooding issue which is a separate issue dealing with my HOA. Again, Dylan and Gabe made a pretty awful situation much easier to go through with the exceptional customer service and daily communication. I can't say enough good about their customer service skills, and that they are sincerely more developed than most adults doing customer facing jobs. These 2 young men are gems to All Phase!