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    9th Street Clothing

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    4 months ago

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    7 years ago

    Friendly staff always willing to help you! Love this store!!!!

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    Rudolph's Shoe Mart

    Rudolph's Shoe Mart

    2.6(5 reviews)
    60.5 mi
    $$

    Gone are the wonderful owners for this great store. The new folks that work there are very cold and…read morecurt. I have shopped there since they were at the southern hills mall, but no more. They got my absolute last purchase Good luck you will need it! It is very SAD, maybe learn some customer service for starters!

    My family and I have gone to Rudolph's for years to buy shoes. This last week, I had the worst…read moreretail experience ever there, and I don't plan on returning. It was Tuesday evening December 20th. After having to ask one of the four salesman to come help us (no other customers in the store) these are the highlights of our experience. We were told (all with a dismissive attitude): 1. They don't have a way to measure children's sizes even though they sell children's shoes. 2. They don't know how to read different children's sizes. (i.e. 2 VS. 10W). Instead, just continued to read the numbers on the labels to me. 3. Their children's shoes don't have Velcro. (Not, I'm sorry we're sold out of children's shoes with Velcro or something else more plausible.) I have worked in customer service for years, and I would have never treated a customer with such a flippant and dismissive attitude. If this was a new hire, coworkers can be asked, there's always smartphones and Google, and there is simply 'I'm not sure, but let me find out for you.' When I was working in a new field, I had to say this a lot. In doing so, I learned about the industry and gave my customers a positive experience. We put back the shoes we had found and hurried out the door. I really hope this was a fluke experience, as buying shoes from Rudolph's has been a tradition for my family whenever we came together.

    9th Street Clothing - shoes - Updated August 2026

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