I recently had an extremely bad experience with Etihad Airways. I can't judge how it is flying with…read morethem from their home base, but their service from Europe has gone down extremely. Lounges closed, no customer service, they redirect business class passengers to the call center because the local staff at check-in and gate can not even answer basic questions. Have done a bit of research, and it seems like I am not alone. Avoid flying with Etihad!

I give all these stars because that is the only airline I fly from central Africa to Paris via…read moreCasablanca. Flying frequently gets you a gold car and a VIP lounge treatment both in Casablanca and in Paris. Taking that route is the long way to go, especially that flights in Africa leave between 2 and 5 in the morning. But all in all the price is reasonable so you put up with any inconvenience. The food will be improved one day, I hope hope.....But all in all the flights are ok, I don't look for inflight entertainment, I look for some hours of sleep. Never lost luggage, although in two occasions our suitcases arrived a couple of days later. Pilots are great. Service could be handled with more smiles, but then again flying on those schedules it must be hard...

I am at the YYZ Pearson airport in Toronto Canada waiting for more than 4 hours to pick up my…read moresister's kids and till now they haven't picked up their luggage.

I have flown AF many, many times - all around the world over the years, short and long haul...my…read morefavourite trip was always Southampton/Paris - so handy...and then they stopped it. It has always been an iffy airline - you are never too sure how its going to work - how abysmal the food will be, or whether you will be delayed (most times - why can't they sort out the too much baggage issue BEFORE you get on the plane!!!) or whether everything will be smooth and problem free But this is a 5* review for something completely different We flew CDG to Stockholm and back last December - we were getting married in Sigtuna (review follows). On the return flight, as we went onto the plane, the stewardess saw I was holding my wife's hat - she said how amazing it was; I said it was her wedding hat and I needed somewhere safe to put it During the flight, another attendant came around with the sandwiches (ugh) and drinks...and spilt a little water, apologising profusely...it was nothing really, but he returned later with glasses of champagne for us...I erroneously thought he had spoken to the Stewardess, and said aha is this because we got married...he said no, and looked puzzled He obviously spoke to Stewardess and they put 2 and 2 together - not a wedding, but our wedding...next minute, the Captain was on the tannoy and told the whole plane - and where we were sitting - so bedlam, everyone cheering and whistling -- so embarrassing, but fun The attendant returned and asked for our details and said AF would send us some gifts...nice thought...but they did...2 things each, including 2 very useful, decent wash bags Lots of thought and initiative by the crew - very nice to enjoy

Staff was very rude and hostile. One attendee yanked my seat aggressively. Highly do not recommend…read morethis airline.

5 stars all the way. Flew out of Chicago - several hours in plane while they de-iced and de-iced…read moreafter we had a hour or so delay while waiting for the plane to get a gate due to inclement weather. I am not a selective seat flyer - I choose my flight based on lowest price and times, and client pays my invoice. Win/win. This was my first time flying Air France. It was a long haul flight to my destination (23+ hours including one short layover) My seat was all the way at the back of the plane - no seats behind me. Washroom and flight attendants right behind me. Spacious roomy seat. My seat mate was a larger sized man. I am small boned. I wasn't the least bit cramped. I had the aisle seat. He was able recline his seat considerably back as there was good open space behind our seats. Food was abundant and served often. Staff was the friendliest/kindest staff I have seen in a very long time. Screens for movies had an abundance of great films and plenty subtitles - I may subscribe to French movies if I ever have time as there were plenty I would have loved to watch. :) The puddle jumper after my layover was also Air France - it was very clean and they attentively offered lovely sandwiches - chicken was one and cucumber/cream cheese ( my choice) the other. I have recommended Air France to multiple people since my flight and will definitely use them again.

I flew with Air France a few times, on international routes via Paris as well as within France…read more I always had a decent time flying with them (except one time when they had a strike), no delays, they have professional, nice staff, very polite, clean airplanes, good food (if the French can't do it then, whom?). The planes were clean and comfortable seats, as much as you can in Economy, but still, blankets offered and all. No issues at the gates either with the staff. I would fly with them again anytime!