DO NOT CALL!! I called today to cancel my mom's plan because they were charging her $400 a month…read moreand every time I tried to talk they hung up and were very rude. One lady pretended to be Sammy and when I gave her my mom's credit card information she said "nope bye." My mom almost had a heart attack and I had to rush her to the hospital because of this. She is currently pregnant and is admitted in the hospital hung up on IV's!! Sammy's workers do not know how to communicate with people and should be fired immediately!! Worst experience of my life. I would like a reply back from the worker saying sorry for everything.

Very unprofessional, no one speaks English. I will not recommend this company to anyone.read more

Corey Chau helped me with my insurance, he is a professional agent! Thank you so much!read more

Lauren and Suc are the best, they wrote and service my home and auto policies and do a wonderful…read morejob. They are easy to work with attentive and swift. For your insurance needs they are the girls to deal with. Thanks again.

The individuals here are very unprofessional. I was requesting to get important documents done for…read moremy insurance and they kept giving excuses and providing different quote prices and seemed very strange and being very rude to a potential customer. I won't be using their services and recommend checking other places.

Have a great variety insurance companies from which I chose insurance my my new vehiclesread more

I spoke with Tiko, she was very helpful.I am very pleased with her knowledge. Thank you, and I…read moreknow if I have a question where I have to call.

I have very good experience with this office. Hight recommendation. Thank you because you have a…read moremulti languages office and this is very comfortable for customers. I want to say that Tiko was very professional and knowledgeable. Thank you, and good luck.

get awesome cheap quote for reasonable fee. Team is very friendly Thanx.read more

Terrible customer service just called and got a nasty attitude because I said the wrong thing when…read moreasking about insurance

The best client service! I have been with them for years and…read morenot going anywhere ever.

Jonathan provided me with excellent expert advise for my car insurance He listens and considers…read moremany aspects of your situation before offering a quote. Extremely professional and knowledgeable!

great company they just replaced my ac unit…read more Great work

I also got this adVert to get home insurance coverage today…read moreMarch 2 2026. Obviously, it continues. In ten minutes i could see this is a film/flam operation already involved in one law suit loss thru the attorney general of Ohio. If insurance is involved , the state government will go after the individual. Screen shot of legal result attached.

I needed insurance and had a tight deadline. After doing a google search and reading various…read morereviews, I contacted Friends Insurance Brokerage. I was very pleased with their work. They were very helpful, professional and competent. They worked hard to get me the insurance I needed. I worked with Kate. I highly recommend Friends Insurance for any insurance needs.

Friends insurance is hands down the number Brokerage in the Tri-state area ! Not only will the…read morewonderful team at Friends insurance find you the best rate for all you're different needs. But they will allow follow up with you over the years to ensure you still have the best possible rate out there. Friends insurance insures my home, vehicles, and personal property/jewelry. Thank you for everything you all did for me and continue to do!! Not a doubt in my mind that working with you is the easiest and most cost effective!

Absolutely horrendous agency. It took nearly two months to apply a simple discount, and no one was…read morewilling to take accountability for the delay. Instead, staff repeatedly shifted blame between the accounting and underwriting teams. The agency consistently makes excuses to prevent customers from speaking with supervisors, managers, or Nereyda Perez. I left plenty of phone calls to request a callback when they were unavailable, but whoever picks up the phone, either never relayed the message or the person receiving the message does not care to call back. This is the kind of customer service they are so proud of. If it takes 2 months to apply a discount, can you imagine how much longer it would take them to file a claim?

I was instructed by this State Farm office to cancel my homeowners policy because new coverage was…read morebeing issued. Minutes later, I was told the new policy was not approved, leaving my home uninsured. My prior policy was paid through September 2026 and I have over 20 years with no claims. Instead of resolving the situation, they offered reduced coverage at a higher cost and have failed to provide clear written documentation or a real solution. This lack of accountability placed my home at risk. Consumers deserve confirmed coverage before being told to cancel an active policy. Services Property insurance

Very nice and knowledgeable. I was so grateful she was the one that helped me, it took care of my…read morecar insurance needs. Thank You Ella.

-- ! State Farm (2635 Coney Island Ave, Brooklyn, NY). -. , !…read more . 8 2025 . , , - . , , $400. -- . , , : " 2 ", 2, , . -- . . , : "? ?" -- , . . . Review in English: Max is completely incompetent and rude! Never ever go to this State Farm office (2635 Coney Island Ave, Brooklyn, NY). Never. They overcharge you three to five times more than normal! I'm extremely disappointed with their service. On July 8, 2025, I contacted them for auto insurance. Later the same day, after speaking with my car dealer, I decided to cancel because the price was too high. I called right away to cancel, but they still withdrew nearly $400. Over a month has passed, and I still haven't received a refund. Every time I call, I get a new excuse -- "wait two weeks," then "another two weeks," and now they're blaming me, saying I canceled incorrectly. That's false -- I canceled on time and followed their exact instructions. One employee, Max, was especially rude. He spoke to me in a mocking and disrespectful tone, repeating "Seriously? Seriously?" when I mentioned filing a complaint. Very unprofessional and frustrating experience. I absolutely do not recommend this office.