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    A-1 Locksmith

    4.0 (4 reviews)
    Open Open 24 hours

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    Response time

    1 day

    Response rate

    100%

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    Dan's Pro-Lock

    Dan's Pro-Lock

    4.2
    (477 reviews)

    Sonny at Dan's Pro Lock rekeyed our home (Austin, TX area) and installed a few new locks I had…read morepurchased. Everything turned out great and service was excellent! I highly recommend Dan's and Sonny!

    This is for California…read more My home warranty company contracted with Smartlock US (Dan's Pro-Lock) and I had a frustrating time trying to schedule an appointment. This was through text and they had very limited availability and flexibility in my area. I requested Wednesday and Friday afternoons, but they gave me Friday 10am-2pm as an option. I asked for another option (since I am at work in the morning) and they gave me a Friday 1-5PM option for the following week. I asked if it can be Friday 2-5PM because I work across the bridge in the morning, and wouldn't be sure I could get home by 1PM but could make it by 2PM. They said no, then offered me a Monday time even though I work all day Monday. I gave them several days and times of when I would be free (4 days!!) and asked if they can do this within a few weeks (asked July 15) and they said they have no availability until August!! They said they can only offer spots in routes that go through my town, they are not available any given day as they have different routes in different parts of the Bay Area, and they only use a 4 hour window. Last shot I asked again if Friday 1-5PM can be made into Friday 2-5PM so I can make sure I am home on time. They said no. WHY do they need a FOUR hour window of availability? Why can't three hours be enough? I highly doubt it takes 3 hours to perform my service request. I was so frustrated by their lack of availability and flexibility, I canceled the request. I was also frustrated I had to pay upfront a $95 service fee to my home warranty company and that they only contracted with this locksmith, I called and demanded a refund and cancellation of this service. Honestly would probably have better luck getting a local locksmith to help you out, I find local companies are more caring about helping out people in their community.

    A-1 Locksmith - locksmiths - Updated August 2026

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