Our septic system pump burned out prematurely, and unknown to us, the high-water alarm had failed,…read moreso we had an immediate problem. Cole, of Water Logged Septics was recommended to us. He responded the same day, cleaned out our tank and then set about to fix the pump. He replaced the pump in a timely manner, ensured that we had the appropriately sized pump for our system (the failed pump was not the correct size for our discharge pipe and height to the leach field), replaced all the float switches including the alarm, ensured that the entire system was working correctly, and charged a fair price. I appreciate Cole's work ethic, knowledge, skill and experience, and will bring all my future septic system work to Water Logged Septics!

Best around. Cole was on time, professional and helped me through the entire process. Reasonably…read morepriced and all around a great experience

I had a shower drain that was running very slowly so I called drain Tech in the morning and they…read moreput me on there "call to come" list for the day. As I am retired and was going to be here all day I said that was fine. The technician called me and said he was 15 minutes out. He got here and did a wonderful job. Thank you.

Been using these guys since we moved to Dayton. They really know these old houses. Every one from…read morethe office to the techs is nice and helpful.

I've worked with this company for years and found them to be responsive and professional We have…read morea business to business relationship, and this is a relationship we value!

This is a great company with amazing service! Very professional to the service provider to the…read moredispatcher!

Darrell was awesome. Best septic service we have ever used! Showed up in a timely manner, very…read moreprofessional, work was done right the first time, AND customer service was excellent! He called to check up on the situation - we had to have electrician come out and do some work to the box before his work could be completed- even coordinated with our electrician so he could come out and finish his work. And then called afterwards to make sure all was well. Don't hesitate to call him. You won't be sorry.

Excellent Company, Excellent Worker, Bryan! Bryan was very…read morekind and very professional and very knowledgeable! Bryan did an iron filter check on our rental home! Excellent job by Bryan!! Highly recommend Bryan and Massive Creek Plumbing!! We are renters now, but we will be purchasing our home soon! We will be happy to call Massie Creek Plumbing for our new home! Thank you so much, Thursday May 2, 2024 Eileen and Bill Sunny Drive Beavercreek, Ohio

Did a good job . Service fee was $89 , labor fee was $199 per hour, part fee was ok but when I…read moretried to pay with my credit card was informed that I would be charged 3 % extra . I felt that this was overkill since the total bill came to $370 for an outdoor faucet replacement ! Not a deal killer but just a poke in the eye .

Honest and efficient company. Generac installation was very neat and went very smoothread more

Very professional, prompt . Mike is amazing in keeping me up and running. Recommend no others ,…read morethank you !

Wow, these guys are great! Two days before Christmas and it's -8 outside (the wind chill was just…read moreridiculously cold) and I have no heat. The temp in my house fell overnight and I have guests coming for Christmas. I called Mr Comfort and Ricki was at my house in less than two hours. Even in the terrible conditions we were under. He knew right away the furnace had to be replaced - I have a heat pump and there was no Emergency Heat. A team arrived not two hours later, took out my old 20+ year system and put in a new one. The house was warming up by 4:30 p.m. You can't get better service than that!!

I'd urge others to be cautious with Mr. Comfort Heating and Cooling…read more Two years ago, we hired them to replace the compressor on our AC. Even after that repair, the system never ran properly. The next year the coil broke, and they came out to replace it, charging a very high price for both parts and labor. We only realized how overpriced it was after a different technician later looked at the work. This year, the same compressor they installed just two years ago failed again. Their quote to replace it was around $2,000 for labor alone -- roughly triple what an independent technician quoted us for the same job. We've also paid for a membership for years that was supposed to include two inspections annually. Those inspections never happened. When we asked, they said we hadn't answered their calls -- but we never received a single call, email, or letter from them. Most concerning of all: when the new technician inspected the unit, he told us the parts had been installed incorrectly, which likely explains why they failed so quickly and why the AC never cooled to full capacity. Between the repeated failures, the overcharging, and the membership we paid for but never received service on, this experience cost us significant time and money. I'd recommend getting a second opinion before hiring them.

A team of 2 showed up on time. Had some issues to fix from a home inspection. Items fixed in a…read moretimely manner. Young men were courteous and professional. Asked if there was anything else they could help with. I'm would recommend this company to everyone!! I'm using them again!

Customer service is poor not willing to give a second estimate for adjusted job quote. They ignored…read moremy email. The original estimate was a lot higher than another big local company. Baker took almost a week for an estimate as the other local big company had it to me in two days. Fast, friendly and Affordable.