I had them cut down a large maple tree and grind the stump last spring. Their estimate was nearly…read more$200 less than another tree service. For the most part, I was happy with their service. The only issue I had was that they didn't grind a small part of the stump down, so I had to spend about 2 hours cutting it down with a reciprocating saw.

We took delivery yesterday on a partial cord. They were on time, courteous, businesslike. They…read moreworked with me to find the right place for the wood and stacked it neatly and safely. Their truck was clean and so was the wood and so were the workers. Nothing but good!

The top half of neighbor's massive pine tree dropped into our yard and Jim's had the best pricing…read more(no stump grinding needed or even cutting a tree down). The tree was just laying in our yard sort of propped up (which made it relatively easy to cut and remove). They did a very nice job of removal and clean-up given the circumstances.

The entire crew worked SO HARD all day to take down a huge tree that was in a tight space in our…read moreyard in Brooklyn. I kept thinking the fence was going to get knocked over but they were very careful. There wasn't enough space for a bucket to lift them, so two guys had a precarious climb to the top of the tree with their chainsaws. They did a good job with clean up too! Well done Jim's crew!!!

I could not be happier with the work done by Brandon and his team. We had six trees taken down and…read moreone pruned. The project started when he said it would and they completed it quickly and efficiently. My property was left very clean after the project was completed. Their cost was also very reasonable. I would definitely use them again for any future projects that I have.

We had a mature Ash tree fall with the strong winds a few weeks ago. It was in a wooded part of…read moreour side lawn and when it went down, it was caught up in several branches of surrounding trees. Brendon and his crew handled the job with great care. They cleaned up and moved the tree trunk and limbs very effectively. Highly recommend them.

Owner Adam is on his A-game all the way. We texted. He came over one evening to give me an…read moreestimate. He says, due to utility boxes near where I wanted a stump removed, he would call USIC, the Call 48 hours before you dig agency. He drove by the house to check if the underground lines were marked, and called them three more times!! Frustrating! Finally, after two weeks, the lines were marked, and he came out that afternoon. The stump was cleared out and cleaned up in no time. I handed him a check. Adam communicated with me the entire two weeks. Recommend.

For months my fiancé and I were trying to figure out what to do with the leftover stumps on our own…read morein order to save money on clearing. After looking into every remedy and cost of tools we thought maybe we should go to the pros to get estimates before we buy supplies and tools. Adam was the first person we called and right off the rip he was responsive and honest. The day he went the property to quote us he called me gave me the quote and said he could knock it out that day. It was noon and there were at least 15 stumps that had to go so I was shocked at him being able to finish it that day. The price was beyond fair and when I went to the property to drop something off at 5pm lord behold he was done and already gone!! The yard looked amazing and he will be our first call when more land is cleared!

Fair and professional. Had them install mulch, clean and edge beds. The Price was fair and were…read moreable to get mr on the schedule much sooner then all the other companies were.

We hired Mayflower last winter for snow plowing. They never came out to stake our driveway, plowed…read moreonly twice the whole season. They were unreachable by phone, didn't answer emails. When they did come to plow, the driver literally made one pass down the driveway. I can't get my $700 back, but I can make sure no one else gets taken. Worst service vendor I have ever used. Do not recommend, run away screaming from these guys.

Alberto and his crew are the GREATEST! They come out when you need them. They work fast and…read moreefficiently. And leave the area cleaner then before they came. Jesse is amazing with his tree climbing skills!! No need to pay for a crane with Jesse around. Everyone is very knowledgeable and very friendly. We have lots of trees on our property and they have been out multiple times over the years. We appreciate Alberto keeping an eye on all our trees and advising us on their condition. He is our go to tree guy!!

Alberto was very quick to respond to my request for an esimate for a tree removal. His price was…read morevery reasonable and he and his team were able to remove the dead tree from my property the next day. These guys are AMAZING!!! They were very professional and friendly and did a great job in protecting my property. They cleaned up all the debris. I will definitely be using Alberto and his team for future tree trimming and removal. These guys are AWESOME!!! Their customer sersvice is TOP NOTCH!!! I wish all business transactions went as smoothly as it did working with them. THANK YOU!!!

Arborist Sean Fenton was knowledgeable and diagnosed the problem quickly. He literally got in the…read moredirt to inspect the roots. I'm hopeful the problem was diagnosed and solved.

We are very pleased with Bartlett and have had great experience. We like them firstly because they…read morehave arborists on staff who will evaluate the health of the tree BEFORE even discussing removal. I liked that they wanted to save and treat the trees, which was also our preference. They were very knowledgeable and explained their recommendations and the reasons why. We did agree with their suggestion to do some pruning and the crew arrived on time, were respectful of our property (and our neighbors'), and cleaned up the debris very well. We will have them back out in a few months to service another tree on our property. Please note that the best way, in my opinion, to reach them initially is by phone. I did fill out a form on their website which went unanswered but they were responsive by phone. Once we had a contact then we communicated by email.

This company is unfortunately a disappointment. We had storm damage to a tree in our yard, and I…read morecalled and asked for an estimate on the removal of this and another dying tree. The damaged tree is hanging by a thread, and it can kill someone if it falls. They came out and did an estimate on the wrong tree (the neighbor's tree that was already on the ground). Errors happen, as we are all human. I quickly called and emailed them, asking them to please correct their error. They claimed that I had said something about "a tree on the ground" in my initial discussion. This was not the case. They did not reply for an entire week, until finally sending me an email saying that the "schedule is full for the season" and they won't be able to do this work. So, they gave an estimate, but when they realized they made an error, they no longer wanted the job. Not a great look. I'm very frustrated, as I was hoping to establish a longterm business relationship with them for landscaping services. Bummer. Don't bother calling them.

I contacted the group for replacement and planting of shrubbery in our front yard this year, and…read morealso had planned to replace 5 junipers and 2 mini arbovitae next summer. An estimator came out and a contract was sent via email. I sent an email to the estimator and the office if a tree could be substituted for 2 of the shrubs. Did not hear back from the estimator, but the office informed me : "Thank you for reaching out. At this time, we will not be moving forward on this project because our schedule is fully booked." When I inquired as to why they sent out an estimator and a contract but did not intend to complete the job, this was the response :" The decision was made after evaluating the project and determining that it was a bit small scale for our team." So unless you need a complete rehaul of your outdoor space, I would not waste your time, and apparently, theirs, by contacting this group. Pettiti's will plant for you, and an excellent tree company that the Holden arboretum uses-Independent tree, will also plant trees and shrubs. Jane Moreland Hills

They did a great job. We moved into a 30 year old house and the driveway settled down lower than…read morethe garage floor by nearly 2 inches over the years. They came out for a quote and recommended leveling out the front walk as well. The job was scheduled and completed quickly. They cleaned up the debris from the work. The end result looks great! Highly recommend.

Loved this company so much that we used them for a second job in May. Whenever it rains heavily,…read morethe water sits on the sidewalk. It was not pitched properly. Have contacted many times to repair this issue. Still waiting.

Most reasonably priced tree trimming service in the area. Estimator was really friendly and…read moreanswered all questions, did the estimation over the phone while I was at work. He told us stuff to look out for so the tree would not be damaged. Everyone on the phones was nice. Rob's crew that did the job was really friendly. Rob showed us exactly what he'd do and gave time to ask questions. The crew did a good job with the work. Rob checked with me before the job was complete to make sure I was happy and also checked with the neighbors to make sure they didn't want more cut over their property. He also pointed out some other trees that might have problems and cleaned some leaves off of our roof that were not due to their trimming but they did the extra service because maybe there were some twigs up there from the cut. Would definitely work with Mr Falls Tree Expert again.

This was my 3rd or 4th time using Falls Tree Service. I have always been happy with the crew who…read moreremoves the trees and they are reasonably priced. Payment is expected when the trees are removed and usually within 1-2 days the tree branches and trees are picked up. If you pay for stump grinding generally they arrive within several days. First off trying to get a return call was a problem. You often get a recording and no return call. I had an oak that was diseased and needed to be removed in the winter. I was promised a return call the next week, that never happened. Two months later the tree was finally removed, and after one week, no one had shown up to grind the stump which I paid for when the tree was removed. Finally after calling, someone came out to grind the stump, but the young man never communicated with me before leaving. So there was a stump that looked like it had not been ground completely. Granted I never went out to check. It took 4 calls to get someone out to check, only to be told the grinding had been completed, but somewhere in the process they forgot to pick up the stump. Here I am 4 weeks later and numerous calls and I still have a stump which I paid to have removed. I get excuses after excuses: secretary was fired, they are short staffed, man called off sick and that was why they didn't pick the stump up on the day promised. The communication stinks. They don't know how to pick up messages and return calls, they don't know how to communicate when they can't show up as promised. Payment is expected when trees are removed, but beware. If you are having stumps ground, do not pay for that service until done. The "boss", Joe, is very condescending, sarcastic, acts like you are a nuisance and has zero customer skills. I understand how unreliable workers are these days, but it is important for businesses to COMMUNICATE with customers. I never made Falls Tree Service wait to be paid. I know it is a hard job, so I even paid for their lunch. But this time Falls Tree Service has left a bad taste in my mouth regarding dependability and customer service. They are not the same business they used to be. My recommendation is hire someone else. I doubt I will ever see anyone pick up this stump, that I paid to have ground and REMOVED. This company has been nothing but a headache. I doubt I will ever use them again, because of the attitude, communication, and lack of trust.