Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price…read more From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott & Melissa Young

I had storm and hail damage to my roof and siding, and 3rd Generation Home Improvements was great…read moreto work with. Todd and Rick were professional, responsive, and always showed up when they said they would. They handled everything with my insurance company, which made the process easy and stress-free. They were able to get my insurance to approve a full replacement of both my roof and siding. The work and communication were excellent. I highly recommend 3rd Generation Home Improvements.

April 13 th 2 workers from their company came out to do roof repairs in the process stepped on my…read morecentral air unit and pushed the fan into the housing unit dropped roofing nails inside also packed up and left I trusted to go to work and left them there and now they're denying they damaged it I've had my security photos blown up to show damages done Frank Sztul their boss emailed me and his workers didn't recall either stepping on or dropping anything of course they don't neither did they tell him. about the roofing nails either stay away from this company and stay home if you do contract them their horrible what they did

Came out to my business said I would get a quote the next day. 8 days later never heard from them…read more I even called to make sure they had the correct e mail. Just call and at least say you don't want the job.

Despite having a negative experience with Lyndhurst Lumber last year, my wife and I ended up having…read moreto go back to them anyway because we just couldn't find their same selection of products anywhere else. The second time was a much better experience. Dani was knowledgeable and helped us pick out some handrails and a storm door for our front porch. Rob from Lyndhurst Lumber contacted us about our prior experience; he apologized and did what he could to expedite our current order, which was nice of him. They have made customers out of us!

We have had a series of unusual problems and Lyndhurst Lumber has been responsive, kind and good at…read morewhat they do.

As a homeowner, I realize that taking care of my home and updating it and maintaining it can be…read moreexpensive. I also understand that I am going to have to talk to vendors that are trying to make money off me and I am going to have to listen to their spiel and haggle with them. And then deal with several other people along the way before the job actually gets completed. After my experience with Window Nation, I don't think I can honestly recommend that anyone else purchase windows from them unless they are prepared to deal with all the hassle up until you get the actual windows. Knock on the door from an ill prepared salesman who said they were in the area that day. Had to haggle about the price and were offered coupon after coupon (price without any of the coupons was astronomical). We were offered a cruise we had to pay for (not a free cruise, only a voucher for a company that offers cruises to people who make large home improvement purchases). Huge lack of communication from the company until the actual day of the install (we had to call them several times about the cruise voucher, about a receipt, about scheduling; things were really only taken care of once the owner of the company got involved and handled things). We were given no direction to move furniture or window treatments prior to installation. Day of install was great, aside from my husband having to move all the furniture out of the way and take all the window treatments down because the installers are not allowed to do any of that, and aren't even allowed to help. Installers were professional and efficient, covered all our stuff with plastic, and didn't leave a mess behind when they left. Seriously, other than the furniture being out of place and the new windows, I would have never known they were there when I got home. So if you choose to go with this company, beware of the process prior to actually getting the windows. The installers are great, the windows are great, but the company itself and the way they handle things can give you a big headache.

I had a three panel sliding door installed a few years ago and have a constant water leak since…read more Every service call has been them slapping some caulk on the out side and hoping for the best. It's ridiculous they won't try to fix it. I even have water damage to my floor. Shop somewhere else for windows. You will have better value shopping somewhere else for windows especially when problems like this arise.

Wonderful company! We had 7 windows and 1 storm door replaced by Mentor Window. We had Tony as…read moreour salesman, no pressure, was awesome. They replaced the our windows in November. At the time, of course, it was cold, and I didn't open them. This spring when we started to open the windows, I had trouble with 2 of the windows. Alex helped and got some parts on order, installer came out and fixed both windows in 30 minutes. They have the most competitive prices for sure for very nice windows.

I seriously thought I had left a review... new windows maybe two years ago? BEST BEST price in town…read more(we shopped 3 total). Super friendly service... our windows are perfect! Sturdy, no leaks, fit within the condo guidelines. Fast forward- we cracked a window- they provided a replacement at minimal cost! Love the small town feel and excellent quality! Thank you so much for all your great work!

We couldn't be happier with our new porch--what a transformation! Iron Castle Construction's skill…read moreand professionalism are as impressive as the outcome itself. Owner Ken Schubert worked creatively with us and our design, streamlining materials and construction methods to capture the look we wanted at a price we felt good about. He took extra care in construction, picture-framing the decking, a detail I wish I'd thought to ask for and was overjoyed that he included. From inspiration photo to finished product, Iron Castle turned our lackluster, sagging brick porch into a wide, welcoming, beautiful entry. We're excited to tackle future projects together and recommend Iron Castle to everyone we know.

We had a fairly simple repair for our vinyl siding today. Ken was very responsive online and…read moreshowed up when he said he would. Ken was professional and personable and repaired our siding in a timely fashion. And by the way, he was very affordable compared to a few others who replied. We will definitely use Ken again.