Darryl was amazing at assisting us with all the help we needed to get things taken care of. 10 out…read moreof 10 recommend.

Karen was excellent help this whole time. Thanks for your help even today, Karen was very honest…read moreand open with me and honest with me about the process as it being my first time in this situation.

It's not fun to find yourself in a position to post bail for a friend. But, these folks know how…read moreto helpfully guide you towards the outcome that will get someone you care about freed quickly. What I really liked: 1. Quick responses. When I called, they always answered by the second ring. 2. Nifty technology. Their SimplyBail web site made every step of the process clear, easy to fulfill, and trackable with status updates. 3. They do what they promise. From beginning to end, they always explained what they would do then they actually did those things. No bait and switch. Just good to their word. What was a little confusing: 1. Many, many names. They operate under different names in different areas of the Metroplex. This Yelp page is one name, they answer the phone in another, their web site is a third. But, they are all the same organization. Not sure why the different names exist. It worried me at first. 2. My case agent was certainly very knowledgeable, but we had a couple of miscued communications that were the only rough spots in the whole exchange. I will accept part of the blame since I was under stress and had never done any of this before. I hope my conversations with her will help her see how important patience and rephrasing things might come in handy in the future with other clients. But, she did do what was needed and for that, I am thankful!

Drove an hour and called ahead to confirm my refund, only to face unnecessary runarounds. I had…read morebeen bonded out of Clayton County and was already upset with how I was treated during the process. Adding to my frustration were the travel expenses I had to incur just to sort this out. Transportation isn't cheap, and folks often have to stretch their budgets to handle situations like this. After weeks of waiting, I still haven't received my refund. Despite having three forms of ID, including an expired passport with my dead name, updated IDs, and my name change documentation, she refused to release my check. I was left with no choice but to call the police. These kinds of games and tactics are oppressive, designed to weaponize bureaucracy against individuals. They send the message that people like me aren't entitled to what is rightfully ours, and they create unnecessary barriers for marginalized communities trying to reclaim their time and resources. "Iwish I had my refund before Thanksgiving, Black Friday, or even Cyber Monday. Now, I've missed out on getting a discounted TV or PS5--something I had been looking forward to. This is exactly why I stayed on top of my case; personal experiences have taught me to be proactive. I did nothing wrong and won't let anyone make me feel less than I am. I know my rights and refuse to accept being denied what is mine--my refund, which I should never have had to pay in the first place. I should not have been charged over 15%, and I deserved to be treated with the same respect as anyone else. Let's be honest: I should have been treated like a Caucasian person. From my record, it's clear I'm no flight risk, and this treatment was unnecessary and discriminatory. And all them extra fees I'm not looking forward too! Update: " Not LGBT-friendly. My class was dismissed, and I was never contacted about court. My lawyers had to handle it all ! They charged me $1,600 and was confirmed by the office I'd be refunded around $800, but after two months of back-and-forth and a nightmare trying to pick up my check an hour away, they ended up stealing $400. They refused to give me a breakdown of the fees. Don't waste your time--go with a trustworthy company. If you want this review removed, give me back the money you stole. It wasn't attorney fees--my lawyer is with the Georgia Justice Project, and they're the best!!!I have the court paperwork !! Lawrenceville location Stole my money 400 half of my collateral!!! No son amigables con la comunidad LGBT. Mi caso fue desestimado, y nunca me contactaron sobre la corte. ¡Mis abogados tuvieron que encargarse de todo! Me cobraron $1,600 y la oficina me confirmó que me reembolsarían alrededor de $800, pero después de dos meses de idas y venidas, y una pesadilla tratando de recoger mi cheque a una hora de distancia, terminaron robándome $400. Se negaron a darme un desglose de los cargos. No pierdas tu tiempo: busca una compañía confiable. Si quieren que elimine esta reseña, devuélvanme el dinero que me robaron. No eran honorarios de abogado: mi abogado está con Georgia Justice Project, ¡y son los mejores! La ubicación en Lawrenceville me robó $400, la mitad de mi garantía. ¡Groseros y racistas!

Sam is an exceptional Employee of this establishment he is very Professional and makes you feel…read morevery comfortable in what you are going through. He explains the process. I appreciate excellence in customer service and that's exactly what he presented. He wasn't my first call but I didn't have to look fu

I called talk to a woman and she told me she would call me back. They never did, don't waste your…read moretime with this company at all

I was at a total loss when my loved one was jailed and I had ABSOLUTELY no money to bail him out. I…read morewas going to do a property bond elsewhere as it is not an offered service at this establishment, until I spoke to Mr. Waits, who explained exactly what that entailed and advised me against it. I am so so so grateful he took the time to educate me so I could make an informed decision, and that he was truthful and forthcoming in how it all works. Ive never had to do this before and I was such a bundle of dreadful nerves and tears and hopelessness. I know I must have called 4-5 times speaking to both husband and wife in an effort to find a solution. They went out on faith and worked with me when they could've easily denied me. Mr. and Mrs. Waits offer a title pawn services at this location and allowed me to use our title as security. They even covered the bond fee that I couldn't afford and allowed me to basically create my own payment plan in installments so I could afford this. They were gracious, professional, kind, thoughtful, compassionate, expedient and were not even the slightest bit condescending towards me during one of the most embarrassing experiences of my life. As a matter of fact, as they were walking me though the whole process and clarifying as we went, they were both very reassuring that this would NOT be the end of the world for either of us, that I should absolutely NOT equate myself to the decisions of those I love, and that opinions held by other people in our little busy-body small-town are NOT definitive of our personal character. People make mistakes, were only human. It truly renewed my spirit to have had the time to speak with them and I am eternally grateful. It was like having a super supportive family member or very close friend. It was a ton of paperwork and the entire process took several hours to complete...although from my research that seems to be the norm, and also perhaps my situation in particular was just a pain and more involved than most...but when I tell you the folks are gold, I won't do business else where and they have got my recommendation for life. An extra special thanks to Stacy for going out of her way for me both geographically and in her earnest efforts to find a reasonable solution that was financially feasible.

Called them up, gave them a name and they gave me a very reasonable fee. Staff was nice and very…read moreinformative with information. It was an easy and simple process. Fast and reliable services. I don't wish you any bad luck, but if you're ever locked up......AAAAA Absolute Waits Bonding is who I recommend

Very unprofessional and big liars, after an extensive application I had to fill to be eligible to…read morepay for a bond to release my son they approved and take my payment telling me that he will was going to be released in a short time, I wait hours for a response and after several calls i made to find out why the process was taking so long they finally rejected me the bond for my son without telling me anything. Bunch of liars and irresponsive people ! Please choose a different Company !

Bond James Bond was super friendly and very helpful. I…read morewould recommend using them in the Marietta area. I had a friend arrested middle of the night and I was able to help bond them using Bond James Bond.

Had to wait a while for the bail bondsman to meet me here while dealing with a frantic incarcerated…read moredude repeatedly calling me. Once he arrived he was very helpful and friendly. Hopefully won't need to come back.

Great service and very helpful during difficult time. I hope to never need a bondsman again but if…read moreI do I will use them again. I called around and others were rude but this company was very friendly the entire time.

From the owner: AAA Bail Bonds is the best bonding company in Douglas county Ga. They bond for the Douglas county…read moresheriff's office, the city of Douglasville police department and the city of Villa Rica police department.