10 out of 10!! I…read moretried to clean my ears myself and ended up making it so much worse. I spent almost a week being really uncomfortable and then tried to use some drug store solution to clear them out but I couldn't flush everything out properly. I was so miserable! I called them and they were able to see me the same day. I feel so much better! They fixed me!

They are great at explaining things to you as a patient, give quality care and really are invested…read morein making sure you have your best hearing. I went there to get a test to confirm some suspicions (some high end hearing loss) and they explained it all very well. Definitely recommend them, especially Dr. Lewis and Olivia.

Holitic approach to hearing loss and Tinnitus. They educate as well as help. Great staff who care…read moreabout you as apatient.

After many decades of drumming and taking every opportunity to see the awesome bands of my day, my…read moretinnitus became more than a minor daily annoyance. I knew I needed help with my tinnitus and hearing loss, but I didn't want to be one of those persons who spends a gob of money on hearing aids, then doesn't use them. And here's where Dr. Kelly Hanscom really helped me out. I sport a shaved head, so it's not like I have luscious locks to help hide hardware behind my ears, so I really wanted to go with jamming the whole shootin' match in my ear. Dr. Kelly advised me on the available options and clearly explained the pros and cons of the different styles of hearing aids. I used a set of loaner hearing aids until my ordered units came in. Dr. Kelly tuned the loaners (and then my person devices) so that I would receive greater amplification of the frequencies in which my hearing is deficient. But she didn't overdo it. This seems to be where a lot of new hearing aid users experience frustration. I've heard several people say, "I'd wear them, but they're too dang loud!" Dr. Kelly artfully managed the acuity and volume of my hearing aids over the course of three months. As she explained, if a new user gets too much volume at first, it can be "jarring." That's the perfect word. So, over the course of three months, Dr. Kelly eased me into the "power" of my new hearing aids, and she also spent plenty of time ensuring that the fit is perfect and that I understand how to maintain and care for my new devices. I love wearing my hearing aids. It's been four months. The tinnitus therapy is wonderful! In fact, my wife can tell by my mood at the end of the day if I have been wearing my hearing aids. Without the tinnitus therapy, she says I am noticeably more anxious by day's end. And don't forget to say 'hello' and be nice to Franchesca at the front desk. After just a few visits, she had my name down and she regularly offers me cookies when I visit. Don't struggle another day with your tinnitus and hearing deficiencies. It's not only affecting your quality of life, but it's also affecting the quality of life of your family, friends, loved ones, and co-workers.

Another great experience today with Jenny who got me in and out in no time. Nice people and good…read moreservice. Highly recommend.

Upon entering Affiliated Audiology Consultants, I was greeting by NicKi. She is very professional…read moreand gave me her full attention! I gave her all my information and she instructed me on the refreshments and restroom key. I was a little nervous, but was eased by the humor in Nicki. Amanda then came and called me to the hearing booth. She informed me on what was going to happen with the hearing test. Amanda is a very compassionate and educated woman who truly cares about her patients. After the test was over we went to her office where she explained the results and her recommendations. She patiently listened to me and we came to a conclusion. There is no other audiology office that takes care of their patients as Affiliated Audiology Consultants! I recommend this office 110% to my family and friends! Thank you Dr. Georgine Ray for the excellence of your audiologist and staff members. I look forward to my next appointment with Amanda! Thank you all kindly, CDMR

Truly exceptional and caring service. Dr. Prasad is…read morethorough, thoughtful and very skilled. She has great expertise and applies it thoughtfully to her patients. I have seen her as a patient and also have referred many patients from our medical practice to see her - all of whom were thrilled with her care.

I have worn aids since 1984 and have been tested in several cities and states where I have lived…read moreover the years. My experience with Dr. Prasad is one of the best I have ever had. Very accommodating and knowledgeable about the latest technology and directions of the market including over the counter aids. Glad I found her after my previous Dr. retired.

Dr. Kelsch is an exceptional surgeon. He was highly recommended by my family doctor and had the…read morerespect of the nurses who took care of me pre and post op. His bedside manner was excellent, he was very clear in describing to me what he was going to do, had to be done and why, and the outcomes. My surgery was complex and the work done by Dr. Kelsch was first class. I'd highly recommend him.

Ugh... front office is SO rude! The front office receptionist was so nasty to an elderly patient…read morethat was ahead of me. The receptionist was berating him and he could not hear- I stepped in to try and help him. It was awful! Anthony the PT is incredible!! He is SO kind, patient & professional! I would never return to this office if it weren't for him! The medical profession has gotten SO unprofessional! So thankful there are clinicians like Anthony Veglia that have not lost their compassion and empathy!

I am mystified at the reviews for Platinum Hearing…read more I bought the Oticon hearing aids and the Audiologists could not calibrate them. There was no volume, they squealed and screeched in my ears. The people around me could hear the noise. The Audiologists told me to try the Phonak, and again the Audiologists could not adjust them and again they screeched and squealed in my ear. I bought several microphones as they told me they would help, still no calibration. Again, at their suggestion, I bought a Widex Allure. After weeks their Audiologists could not adjust them to my hearing needs. They led me on to believe if we kept trying, which took me out of the 30 day window. I finally decided I was being a fool. I kept doing the same thing over and over expecting a different answer. After thousand of dollars and way to much time I returned the Allures, in which, Platinum Hearing took a $500.00 return fee. They were the ones that couldn't calibrate them, as they never stopped screaming into my hears. I now have a pair called Signia. American Medical has them where I can actually hear better than I have in years and they don't make any screeching sounds. By the way, their Audiologist and owner only works 1.5 days a week and the second one 3 days a week. They were just not qualified to take care of my hearing needs.

Always excellent service by Dr. Clark and her team. Makes every effort to accommodate and the…read moreentire staff is friendly and make you feel special.

Reduced feedback in ear by cleaning ear canal with Earigator. Very friendly and helpful!read more

I am very pleased with my hearing aids and the great service provided by Drs. Allen and Amy Rohe…read more They are very professional and friendly, and spent as much time as I needed to help me to understand the process. I highly recommend this practice to anyone dealing with hearing problems, especially tinnitus.

Over the last 6 years, Dr. Rohe and Amy have helped me many times. From helping me learn to cope…read morewith Tinnitus, fixing my hearing aids, and completing audiograms so I can monitor the health of my hearing. Dr. Rohe and Amy are kind, caring professionals; they have certainly earned my highest recommendation.

From the atmosphere of the waiting room, to my meeting with the tech, I felt…read moretheir only goal was to sell me a high priced hearing aid. Scare tactic videos in the waiting room to a highly suspect hearing test consisting of me with my eyes closed, and the tech reading 25 words, all sounding alike. The tech wanted my wife to sit in, but I saw no reason for that. He did feel it was necessary to follow me out and advise my wife that I failed the test! I left with a very unpleasant feeling. James B. speed

Today I had my annual hearing exam and my hearing loss has increased. The doctor put a pair of…read more$3500 hearing aids in my ears and went through a whole slideshow and sales pitch. After all that I told him I wanted to think about it and could he please adjust my current hearing aids to my current hearing test. He said since they're out of warranty he would have to charge me. I spent an hour and a half there for a hearing test with the doctors main intention to upsell me versus adjusting my hearing aids that I currently have. He told me he ran out of time and I'd have to make another appointment. That's bull crap and I'm not going back. He told me it was under new ownership and that has totally ruined the reputation of good sound audiology. I do not recommend them.

I came to this facility to get evaluated for sinus concerns and hearing loss…read more The first time I met with someone, I felt the staff was so nice. Every visit after that was a $$$$ show. I frequently had to wait 1-2 hours for a scheduled appointment in the waiting room. I had a hearing test and the only thing they recommended was hearing aids. I somehow knew I wasn't crazy, but no one seemed to understand what was going on. After seeing 4-5 ENT's, I finally was referred to Jacob Ossoff who immediately gave me a diagnosis of otosclerosis. He referred me to a surgeon. I am having the surgery next week to finally fix my hearing loss. It's so comforting to know I will soon be able to hear better. My advice to anyone struggling to get answers is to keep on trying. You will eventually meet the people that will help you get the diagnosis you need.

Wow! Where do I begin? Casey was the most dismissive person I have ever encountered. I drove an…read morehour to see her to review my test results for my sleep study and Ct scan. She had another nurse tell me I didn't need to come to the appointment. I stated a simple phone call would have sufficed having from North Phoenix. Then I demanded my test results that's when Casey came from behind the wall, keep in mind I am standing at the receptionist and she began yelling that I don't have sleep apnea in front the other patients waiting in the lobby and that there was nothing to discuss. Absolutely unprofessional. Have some common decency and have this talk in private safe space. I was so embarrassed leaving that office. I would not wish this upon anybody. Later, I reported back to doctor. Hopefully they find kinder and properly trained people to work with.