I have had Night Owl clean my carpets for quite a few years. I had my carpet cleaned today and…read moreJustin, the tech, did a fabulous job. I am very happy with the carpet also with Justin. He was so professional and he did a fabulous job of cleaning my carpet. Will call them again when I need it done. Thank you Night Owl

This team absolutely made this so easy for me and did an exceptional job. They picked up and…read moredropped off at times that worked with my schedule and were able to provide me this service even though I'm in Detroit, a significant distance away from where they are located! The owner himself did the pick up and they were great about communicating throughout the entire process. The four rugs Night Owl Express cleaned all came back spotless and fresh. It was a relief as my elderly dog had a few accidents recently that I was worried ruined the rugs. Not to worry, they came back looking great! I will be recommending to my friends and truthfully this will be something I repeat once or twice a year just to keep the rugs in great shape and nice and clean. To top it off, their pricing was better than others I looked at. Highly recommended!

My go to rug cleaner! We have wood floors in our home so that means we have a ton of area rugs…read more Never had them clean before and felt it was the time to do them. Called and was told that I can bring the rugs to the store in Oak Park or the truck will come to my home and pick them up. I opted for the truck coming to my house to get them all. If you drop them off at the store they gave a discount. Be prepared to wait though! Lots of waiting for a phone call for them to update you on the progress of your rugs. I think overall from my first phone call to the rugs being re-delivered took over a month. Their communication was pretty good - they called to let know the status of my rugs and if I wanted certain extras like a stain resistant coat. The guys who came to get our rugs were professional and quick. They took 4 big area rugs and a hall runner. They never told you a price until the guys put all of your rugs back where they go in your home. So I wish they were more upfront about the price. The price was worth it based on how clean my rugs looked - they all looked new. All the stains and marks were gone! The guys who came to put the rugs back were patient with me trying to remember how the rugs were laid. Pro tip to take pictures of how your rugs were laid before they take them. They also would move my furniture so my husband and I could shuffle the rugs back in place.

Thank you, Hagopian, for the continued amazing carpet cleaning over the years!…read more Hello Tim & BachiriT, I just wanted to send a quick note to say a huge thank you for cleaning my carpet on June 25, 2026. I am so impressed with how thorough the job was, especially with getting out that stubborn stain in the living room. Your team was incredibly professional, arrived right on time, and was so careful when working in my home. The carpets look and smell fantastic, and it is such a relief to have them looking clean again. Thank you so much for your hard work, integrity, efficiency, and great service. I will definitely be recommending you to friends, family and calling you back for my next cleaning! Loyal Customer, Daisy

Brian is the Best carpet Cleaner that I have ever experienced bar none! I have used his service…read morefor 21 years.

Brian and crew are absolutely hands down the best carpet cleaners I have ever dealt with. I own a…read morelocal bar and we have carpet right outside of our kitchen lots of traffic and greasy residue from the kitchen.. he amazingly cleaned everything back to looking brand new after I really thought I was going to have to replace it!!! I have had him clean my house in the past with similar results until we got hard floors... I remembered his dedication and I asked him why he does such a better job than anybody else and his response was "I've been doing this a long time and it's really about knowledge not about how I do it" and he's right! He gave us a protectorate for the fibers and what a HUGE difference!! He has the knowledge and work ethic to get the job done right! Also if you come back 10 years later he will remember you and treat you like a friend! I can't say enough if you think you can find somebody better I guarantee you you will not. Saved me a ton of money and the grief of a new install!!! This is the company to hire if you need your carpet cleaned PERIOD!!!

No soap in restroom. Tables for folding laundry not clean. Worker was here maybe 10 minutes and…read morethen gone. Lol. Will not recommend this establishment.

Over 25% of the washing machines were out of order this morning and the ones that were working were…read morefilthy.

Terrible customer service. Have rented four times from this company to keep our business local…read more Very disappointed in their failure to explain their guidelines, which changed each time we rented, this last time involving an additional fee for the same service/time as previous rentals. The "manager" was nothing but disrespectful, rude and unprofessional when discussing the additional costs. I would not recommend this company.

completely unprofessional and very rude difficult to work with non accommodating at all set me days…read morebehind and when they finally did bring a dumpster it was half the size that was ordered and they left it 100 yards from where it was already known to them to go and when i called all i was told was move it myself worst experience with any business ive ever had in my life just unbelievable

Custom tailored dress shirt. Never worn. Brought it in to be pressed before going to an event…read more They pressed creases into the front of the shirt. This happened on 2 shirts. They told me to take them home and iron it out. I did but the creases did not come out so I took them back the next day. The owner and manager got angry and rude yelling and telling me to leave the store when I asked them to fix the issue. After some discussion they said that if it was washed and pressed again the creases would come out and that I would have to pay for that. I refused to pay to fix their mistake and they asked me to leave again. They finally called the husband who agreed to wash and press the shirts again. I picked them up after the 2nd time and they were still creased. I asked if they had any other way to fix the situation. They said no. I asked that they would pay for the shirts so I could get replacements made. They said no. The manager refused to contact the owner who was out and knew I was picking up the items today. I don't like posting bad reviews for local shops but their mistake cost me a significant money and they were not willing to make it right. Worse they were rude and dismissive - horrible customer service. I hope this doesn't happen to you.

best place!! and the service is so good great owners!! super fast clean nice and wonderful would…read morehighly recommend

So easy!! The place is so cute and clean inside, and the woman working when we went in was so…read morehelpful and friendly! I paid just $10 to wash my Cal King comforter and $2 to dry it - such a good price and the whole process was super easy! I didn't have my own detergent with me, but they have a good variety available to purchase, so that made it even more convenient! We'll definitely be returning!

I am very disappointed to have to update my review but unfortunately, it has to be done. I recently…read morevisited what was my favorite laundromat and it was in complete shambles. The establishment used to have a regular attendant that kept everything pristine but now as far as I saw, they don't. The machines also don't work as efficiently as they used to. My updated photos will show how completely different this place has become. I was scared to put my laundry on any surface in this place when I visited because it was so dirty. On top of it all, they've also raised their prices, so with this lack of quality it doesn't seem justified to return. I no longer recommend this business.

I was inconvenienced by Hilton Bloomfield hills doing this place the attendant was extremely nice…read moreand helpful but upon getting my clothes out the dryer they were all stained with some kind of paint and it really just blew me after a long day and spending my child's birthday unplanned at a laundry mat this is what happened unfortunately uniforms and work clothes ruined and after rewatching these stains did not come out

IF U WANT ur soap to be poured into a MOLDY detergent cup/ thing and the softener sode/ section is…read moreclogged with water and soap from previous customers, the dryers have gum and other misc things stuck on the inside but u might fine a few that are clean (er) ... also dont come passed 7:00 unless u want the attendant to be breathing down ur neck reminding u and every customer that " last load is at 9:30pm, " and keeping track of when ur clothes are done before you can even get the chance tho its way before 9:30 pm ... ONE PRO IS one of the clerks has amazing customer service helpful and deserves a raise (i forgot her name but u will know the difference ) the other one is completely opposite unfriendly and made me feel so rushed i left with damp clothes . :(