I have had a great experience with Euro-American Homecare. The office staff is very responsive and…read morehelpful. The caregivers are all very well trained and professional. They offer paid training to all their caregivers in different languages. I would highly recommend Euo-American Homecare to anyone who needs care for their loved one. I give them a 10/10.

After my aunt was diagnosed with dementia, I tried to handle everything on my own. Eventually, I…read morebecame so burnt out making sure her physical needs were met I realized I wasn't spending any meaningful time with her. Originally I reached out to a local homecare agency, but they only seemed to focus on my aunt's physical needs, and did not really take the time to get to know her. That's when I knew that I had to make a change, and began looking for a different agency. My friend later recommended Euro-American Homecare in Berlin, CT, and the difference was clear from the very beginning. They took the time to learn not only about my aunt's diagnosis, but also about who she was before it. I can tell they put a lot of effort in the matching process and made sure that each caregiver not only has the proper training and experience, but also similar hobbies and interests.  Instead of only helping with daily tasks, her caregiver also focused on bringing joy back to my aunt's life. One of the most touching moments was seeing my aunt and her caregiver working together to bake my aunt's favorite Bundt cake. I highly recommend Euro-American Homecare in Berlin, CT to any family looking for quality care for their loved one suffering with dementia.

Dirty room, dirty bathrooms, lazy, unpleasant employees, understaffed, doctors a joke that might…read morecome once a week and is very unprofessional! Call bell response if it works can be between 30 mins - 3 hours. Overcrowding residents 2 people too a tiny room. No respect, Dignity or honor in this place. Not my job is what I hear way too much

Jmh inpatient psych is excellent. Staff is invested in patient care. Daily activity tailored to…read moremeet personal goals.

I had never met such an amazing group of ladies until i started working for Evercare. Everyone…read morefrom the Director, Judith Browne to the staff and clients are incredibly hardworking, nice and accommodating. I very much enjoy being. a part of this community of caregivers.

From the owner: EverCare Of Connecticut Home Care, LLC offers the best home care services around. We are home to a…read moreteam of trustworthy, dedicated, and passionate caregivers who enjoy helping others when they need it most. We are happy to offer a wide range of services to help meet various needs. Call us today!

We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

They don't treat their caregivers with professional respect the boss takes state profits to go on…read morevacation instead of paying the workers on time certain weeks.

We needed some live-in care for our Mom and chose Dependable Care. We dealt directly with the owner…read moreand it was a terrific experience. He was always available with question and concerns. He was also very friendly, understanding and empathetic. The caregivers have all been wonderful, caring and devoted individuals. My family and I recommend this agency.