We just moved my parents into Assisted Living at Brightview Shelton and could not be happier. The…read morefacility is beautiful, with many amenities and things to do. And the staff is absolutely top notch! Highly recommend!!!

From the owner: Resort-style senior living in Shelton, CT is awaiting, and our Brightview Shelton community is part…read moreof a larger surrounding area full of restaurants, cafes, and shopping. Think about a home where you can enjoy the beautiful countryside with stone walls and well-maintained fields - near a vineyard, hiking and fishing - yet just minutes away from restaurants and shopping. Brightview Shelton in Fairfield County is a monthly-rental community and provides resort-style all-inclusive senior living with no large entrance fee. Start dreaming of a day when your most difficult decision will be what movie to watch at the community theater, or who you'll join for happy hour at the pub later that afternoon.

As an employee I can honestly say the commitment to the health and well-being of the residents is…read moreour primary concern. Staff consistently go above and beyond to provide support to all. Staff often stay after hours or come in on days off to do the extras - getting residents special needed items, meeting family from out of town, etc. I love being a part of this wonderful community.

Crosby Commons has been a God send for our Father. The staff prides themselves on giving the best…read moreservice to all of the residents. It's a family type of atmosphere. Lori Pisani and her staff are exceptional. When COVID hit our nation, the staff's dedication, care and incredible compassion during these incredibly tough times, was amazing. We knew our Dad was safe, well cared for and in the best possible place for him. I can't imagine what we would have done if our Dad was still living on his own. These are especially difficult times but knowing our Dad is at Crosby is such a relief to us. We look forward post-vaccine with the resumption of activities, the gym and guest lecturers. Thank you Crosby Commons!

No matter who owns this facility, it just doesn't get better. I would like to know if it is really…read morea budget concern to handle communication more effectively. If not about cost savings then what is the reason behind long hold times, calls unreturned, and phone that ring unanswered into the night? I really would like to see the professionalism at this facility capture the management's attention.

My mother came here for rehab after a hospital stay. horrible treatment of patients! Attitude at…read moreevery request, meds always late, no one here gives a hoot. Do not recommend!!!

We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

We needed an immediate aide for my 91 year old father in Trumbull. Comfort Keepers was one of a…read morefew who responded within hours to our call and had a live-in aide there the very next day. Her name was Audrey and she stayed with my dad 24-7 for 6 days until we could get him into assisted living. She was EXCELLENT and surpassed our expections-reliable, kind, professional, knowledgable and just what my dad needed. As an RN, it is very reassuring that individuals like Audrey are out there taking care of folks who really need it. Thanks for a positive experience!

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

When looking for an assisted living for our dad it was important to us that we find the right…read more"fit". He was widowed for nearly two years and was starting to need more support than we were able to provide. The decision was not an easy one and we toured numerous communities. We immediately felt at home at Benchmark. The staff were welcoming and kind and the lunch we shared with him was delicious. Our dad made friends and participated in many activities. He invited friends to come and visit in his new home. We were all delighted with our decision. We had no idea what March 2020 would bring so we were grateful that Benchmark communicated the health requirements required for Covid 19. We were blessed that they kept the residents safe and healthy. They followed safety protocols and were always available for a call or email with questions or concerns. Highly recommend Benchmark at Split Rock.

Called to get information on care facilities for family member. It's been 3 days and I've not…read morereceived a call back. If they are this negligent in returning sales calls, hmm, this doesn't speak well of their patient care. I'll save my family's health care dollars for a better service.

Neil (the owner) is a great guy and he's put an amazing team together. we've needed him for 24 hour…read morecare and his whole operation is absolutely top-notch. I wouldn't have anybody else take care of my father. I literally couldn't be more grateful. 10/10

From the owner: ComForCare Home Care is a premier provider of in-home care, helping older adults live independently…read morein their own homes and continue to do all the things they love. The home care company is committed to helping people live their best life possible and also offers special programs for people with Alzheimer's disease and other forms of dementia.