This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

Honestly Im still using them, but the communication and training is an issue. I think the care…read moregivers need to be taught a few things about cleaning, elder respect and psychology of patients with dementia and how to coax them to do things they need to do, like bathing, changing their clothes regularly and other personal hygiene stuff. Also the caretakers need to clean the areas most used by the patient more than once a week, especially bathrooms. I was told when i hired them that i didn't need a cleaning company or a pet care person any more , so I let them go . The girl also had a car for transportation which is no longer the case and its a big issue for an elder to be stuck with no freedom especially since we took away his car and license for safety concerns. I was also told that she would water plants . This all seemed a reasonable expectation for $10000 a month plus $70 dollars each week for food. Its expensive as hell. Now the story changes as the employer and employees change ,and it becomes an effort to get the proper care. Experience is lacking and training is really needed, so is consistency. I wont say they are terrible, because there are really horrible companies out there that are just taking advantage of people and throwing anyone in there, but when i hire someone to care for my parent, i don't expect my parent for whom I have POA to be calling the shots and telling the person what to do and what not to do especially when they are not the one who signed the contract. I just want my parent cared for and protected and living in a clean safe environment which requires an individual to walk around the home and make sure its safe and clean and healthy . I expect fresh air to be let in and being a fall risk, for the parent not to be left alone outdoors. It concerns me that the health of the care takers also seems to get worse and worse and weight gain is obvious and to see them sitting more often than my elder parent is an issue especially when the elder parent needs to be motivated to move and stay limber when over 90. This is not a job for everyone, mentally it takes a toll so the health stuff is understandable, but I'm paying a fortune for this service! One other note: I had spoken with the company about finding a more appropriate match for my parent and they didn't even discuss it with my parent which caused my parent to freak out and verbally go off on me when told with no notice they were removing the help he so loved from his home and replacing them, even though my parent complained about them constantly. My parent told them that day to get lost, fire her and ill hire her myself. Come to think of it my parent complains about me every day too. Maybe I should be fired. Oh wait I cant be I'm stuck with this responsibility whether i want it or not. Its not easy!

I arrived for a shift this morning to find another girl there to cover for me. There was a lot of…read moreconfusion because I didn't know why someone would be there to cover me when I hadn't called out. Called the company and spoke to M. M says she has it listed that I quit my job on Friday, but I never did. Calling Friday to unfortunately have to request to cancel a shift due to emergency unforeseen circumstances with my childcare, I would have expected to have a little more understanding during a global pandemic with school being out- but I didn't get that. I did inquire about any options I would have available regarding unemployment goes, but never physically or verbally quit. Ended up speaking to K in HR, and told him what had happened and that they said I quit when I didn't. He was of no help. He said it stands where it stands right now and that's it. An inquiry about unemployment options and having to cancel one case wasn't a full on voluntary invitation to terminate me and then say that I quit my job. They did what they did because they were upset that I had to cancel last minute. That was a very unprofessional move on their end , not to mention a direct reflection of how their company works . Also, they operate poorly. Every person I have cared for complains about the lack of relationships they have with caregivers because there are so many in and out. The say they give you bonuses and gas money for picking up cases last minute but I have yet to see any on my paystubs and I had been working there for about 6 months. I would not recommend visiting angels for care, nor would I recommend visiting angels for employment. The pay is low, survivable at the most, especially the nearly triple the rate they charge an hour, compared to what we are actually paid. They are greedy. You don't get to build solid caregiver/client relationships because you're always being jumped around. The staff has a few rude ones working there and I expected more especially during a pandemic. Stay away. They did something very wrong and unprofessional. Please look around, read reviews and hire private care. This place is terrible. Again, go elsewhere. Ps. Thank you for admitting you terminated me. Totally goes against what you as well as HR said to me on Monday about "quitting and requesting to be removed from my shifts..." after all, that is what your notes said, right? I have to screen shot that and save it... you slip up is very much appreciated.

Amazing staff and services! They walked me through the entire process of receiving home care for…read moreboth my parents and we couldn't be more happier. Everyone at Always Caring including their Caregivers are compassionate, kind and attentive. Thank you for giving our family peace of mind.

From the owner: Always Caring of Connecticut provides senior care services, including non medical home care,…read moreAlzheimer's care, companionship, elder care, and more. Our home care services are available in Westport, Greenwich, Ridgefield, Darien, Fairfield, Wilton, Stamford, New Canaan, Branford, Guilford, Madison, Brookfield, Easton, Redding, Rowayton, Shelton, Southbury, Southport, Trumbull, Weston, CT, and throughout other communities across the state of Connecticut by request. Always Caring of Connecticut provides care for clients with a range of health issues, matching them up with the seasoned caregiver who can best assist them. Call for complimentary homecare assessment today! 203-557-4355.

I wish I found this company sooner. I made the mistake of connecting with the Norwich office of…read moreCompanions and Homemakers first, only because that's the company I always saw advertised on TV. How dumb of me to not take the time to find out about other companies in the home care business. After a dismal experience with Companions and Homemakers, I finally took some time to research for replacement help for my mother. From the very first phone call I could tell Golden Horizons is a quality organization. The owner, Lisa, came to meet my mother and me personally and the following day the assigned caregiver came (on a day off) to meet us. It has been a beautiful relationship from the very first day, and I can't say enough about this well-run company. Mary Anne

I absolutely love working for Golden Horizon. They truly care about their employees just as much as…read morethe clients. I have worked with multiple clients during my time at Golden Horizons and everyone has only had wonderful things to say. I highly recommend anyone looking for a rewarding career or a compassionate home health aid to try Golden Horizons.

Everything about this agency screams RUN! So unorganized! They put their employees in harm's way. I…read moreworked for this organization and begged to be taken off a case in which the client was verbally abusive and lied about every staff member that came to assist her. We all reported that her phone was not working due to her confusion. I'm paying bills and living independently. Allegedly reports were filed to protect the client. Unfortunately, this deemed as untrue. I begged and pleaded with many of the managers of this agency to come check on this client that she needs help. She's not capable of taking care of herself at all not one time did somebody pop over to assist with investigating all of our accusations. Once I started reporting an emails, the abuse, the manipulation the agency turned on me and fired me! I used my own money to buy this lady groceries and I was reprimanded because this poor elderly lady had no money to feed herself. This agency only cares about getting money from the state not the care that is given to the client. It is unfortunate that Agency is like this stay open. The one complaint I got from many of the clients was at this agency continuously send individuals that don't speak any English whatsoever. Unfortunately, that is not the kind of Care anyone needs for their loved one. I wouldn't allow this Agency to watch a goldfish. I have no confidence that they will stand by you and protect your love one in any way shape or form. When deciding I'm picking the right agency make sure you look at all the reviews. I am not a bitter, Ex employee, even though I was terminated for blowing the whistle on them. I love what I do. My clients absolutely adore me. But I will not back down and I will always stick up for myself. I didn't do anything wrong, except trying to protect the Client as best as I could..

I would give this agency zero stars if I could. They would never give me list of expected duties…read morefor the fees being paid. The contract was all about getting paid and nothing about what was being paid for. The person they sent could not boil water, had no transportation of her own and had an accent so thick that speech was unintelligible. She broke several items around the house through her clumsiness and did not keep us apprised of the need for additional household supplies until they were used up (wasted). Recently, there was a heated exchange where the worker yelled at the patient and allegedly called the patient names. It bordered on elder abuse The agency committed no follow up, no review, and no contact as long as they got their money. We understand that caring for a person in her mid-90's is not easy, but you couldn't define the services received as 'care'. FAIL.

When I called A & B Homecare Solutions for home health aides on a very short notice Diane Maiorano…read morefound excellent, caring, and efficient certified aides for us. Diane visited our home before the first one arrived and checked with us frequently. I would highly recommend this company and I would like to thank the aides who helped us. They were wonderful.

Unfortunately Highland Caregivers Management Staff are intensely emotionally abusive to their…read moreCaregivers. The Staff mostly Amy and Mariah treat their employees with harsh words, they take back scheduled work 2 minutes after offering, they had zero compassion when my Grandfather passed away- I actually was told by Mariah that if I can not work due to his services that she would remove me from the schedule- that was stated to me by her the day he passed away. Amy had fired me for a sick day then rehired me after Scott and Carolyn stated I would always have a career with them. I had Cancer for 2 years straight therefore I am sick in the morning hours- I had called out of a morning shift due to vomiting- the next day they fired me. I called and asked why my work app was not active- The staff member stated: there is a glitch in the system- they lied. The following day I called again and was told by Mariah and Amy that I was deactivated/fired. I did nothing wrong except that I was ill. One upper management staff had let me know we were suppose to finally get a raise in April, yet due to Management being very stressed and fighting with eachother- raises never happened. I work for Yale and also a Behavioral Technician, and have been a wonderful employee of Highland for a long time. I am highly disappointed in this company. I was told that my elderly client was lieing when she reported a staff member pushing her and being rough with her to the point that my client had to call the police. She was not lieing. Myself and other coworkers caught a staff member stealing objects from our clients closet and stole a phone charger- Amy stated shes a good Caregiver and did nothing about it. One night my client kept waking up talking about his Wife whom passed away- I spoke to him about his Wife and he said a prayer to her- I was taken off the schedule for 3 days by Amy for discussing religion. Scott had said I would always have a career with them, he is a great Man to work for, so is Carolyn and John. It is very disgusting that a company whom is paid to care for our Family members does not care at all how they treat their very underpaid Caregivers. I would never recommend anyone I love to work here, nor have my Family under their control. :(

my mom was living in assisted living memory care and reached the point in her decline that we…read moreneeded additional one on one care beyond what the facility staff could provide. Highland Care provided us with exceptional aides (and if one didn't fit our needs the situation was quickly rectified). They became part of the family and showed great compassion and respect for mom.

I can't say enough good things about the owner, Carmine. She did an incredible job deep cleaning…read moreour new construction home. It was a big job with tons of dust and debris, but she left every inch spotless and shining. You can tell she really cares about her work! she's extremely detail-oriented, dependable, and takes a lot of pride in what she does. The house looked and smelled amazing when she was done. I honestly was worried that our would be too large of a job for one person but she truly exceeded my expectations!! I'm so grateful for her hard work and highly recommend her to anyone who needs a thorough, trustworthy cleaner!

From the owner: CT Wings of Love homemaker companion agency is a non-medical personal care and mobility transfer…read moreassistance company. We focus on fall prevention for the elderly and any clients with disabilities as well as home safety checklists, homemaking assistance, meal preparation, personal care assistance, and monitoring while bathing. We work hand in hand with nurses, physical therapist and occupational therapists. I am the owner and operator of the business. I pride myself on delivering on all time and scheduling commitments. After seeing how my own loved ones struggled with their desire to remain home and independent, I was inspired to help them and others improve their quality of life by being there for them with love, attention, and compassion. I strive to provide the same for each client daily! Our Company is for anyone who has to pay out of pocket for home care, we work with families' budgets.