Family owned and operated! Love that they've been local and in business almost 40 years- I trust…read morewho will be showing up to meet me! As a female, I've used other locksmiths and I never felt safe with them. I felt they were always trying to rip me off and it made me uncomfortable having them around. Joe/Mike are fantastic and make me feel safe - I trust them to perform quality work for a fair price!

I apologize for the long story, but have to explain it all. About 2 weeks ago, my hubby locked the…read morekeys inside of the trunk of our 2007 Ford Focus. I tried calling our local garage who had us call another locksmith service. After getting the run around for 2 weeks (including them wanting me to call the Ford dealership for the ignition code, which I found out that Ford only keeps those codes for 10 years), we called AAA-1 in a panic. I was very upset because I called SEVERAL (14 total) services that were closer to me location wise, but got the same answering service who told us that they didn't service our zip code, even though one of them was IN our zip code. By the time I called them, I was in tears and very upset. I spoke with a lovely woman who calmed me down and told me that yes, they could come out and make a key to get into the trunk. I was so happy with their response. They were there within the hour, which is wonderful considering they had to drive 35 minutes (at least) to get to us. My hubby decided to have them make a chipped key for us right away, since they were there. We really appreciate how wonderful they were to deal with and how they took this matter seriously and didn't rush us away because of how far away we were. Thank you from the bottom of our hearts.

We had gotten locked out of our home and he wise clear and concise about his arrival time. He was…read morethere in less than an hour. He was very professional had all the needed equipment. We were concerned our locks would be damaged but he did a clean job. We were in our home in minutes. His rates were also comfortable, he did not charge us an arm and a leg like other places. We are very grateful and would recommend his valuable work to anyone. We now know who to call for anything key related.

We called Josh to help us re-key our new home. When he showed up, he walked around the house with…read moreme, took note of each lock, advised me on our best options, and gave me an up-front price and explained the costs. Josh is trustworthy, friendly, and incredibly good at what he does. I would call him again in a heartbeat with any lock-related issues and recommend him to my closest friends and family members. Thank you Josh!

I had an excellent experience with Dr. Lock. The communication was great, he arrived promptly, and…read morewas courteous, knowledgeable and professional. I highly recommend Dr. Lock.

If your looking for an Honest Locksmith Bob is your guy. He quoted me price over phone and it was…read morethe same price when he finished. I highly recommend BoB!

Great service. Prompt response to voice message. Arrived within 40-45 mins time frame as per phone…read morecall. Straightforward quote, NO "depends on" variables to squeeze out more $$. Fair and reasonable charges. Courteous, professional service. Highly recommended!

Call left message! Got back to me within a half hour told them what I needed done. They told me…read morethey were finishing up another job and they come over as soon as they finished. Between 1-2 pm and within an 1/2hr they were here. Did job professionally and very friendly couple. Thought it was a good value for the service. Highly recommend

Joe and his wife came out to help me install our Abloy lock on a replacement front door. He…read morerecognized the problem - the new install required a generic spacer. He put a temporary one on that secured the door and promised to find find an Abloy spacer. A couple of weeks later, he received the spacer after lots of searching, since it's not a common lock. He and his wife are helpful and responsive, coming out the same day. I'd highly recommend them.

Dennis arrived a half hour after I called for assistance do to being locked out of my home. He is…read moreprofessional, honest and fair with price. I am very thankful and extremely satisfied with his service

I needed the holes for a strike plate made for my screen door, because installers of door failed to…read morefinish the job and are now retired. I called Dennis Smith Locksmith and he came the next day. He aligned strike plate properly, drilled holes and now my door locks properly. Great job, quality work and reasonable price for the job. I Highly recommend Dennis Smith Locksmith Services.

I had a very positive experience with Kozi. From the time I placed my initial call I was impressed…read morewith the level of professionalism in which they run their business. The quality of work is high and while there was one particular thing I wasn't happy with, they remediated it. The reason for 4 stars instead of 5 is just around coordination and communication of the project. There were a few times that work was delayed because communication wasn't entirely robust. It's reflective of a business that is growing at a very high rate. My recommendation is for them to have one single point of contact between the customer and Kozi, with a daily check-in at the end of the day. I love my bathroom, my laundry room, and my new front door. I recently received a quote for my next renovation project and plan to work with Kozi again.

It has been 1 year since we had Kozi totally gut our bathroom. It was 28 years old and nothing had…read morebeen done. Just the normal cosmetic paint and paper. When they started they made sure they put plastic up to not get dust all over the house. Very conscious about dirt and cleaning up. Had a couple issues but they rectified that immediately. Even after 1 year the bathroom still feels new and they came out and fixed the caulking on the tub with no issues. I still think I'm in a dream when I'm in my new bathroom. Total transformation. I have to say they stick by their work and if something isn't right they will fix it. They switched out the shelves to ones that we really liked and fixed some of the flooring. We LOVE our bathroom and hope to use them for other projects in the future.

Sure Fix did work for me several years ago. Everything looked great in the beginning. However, we…read morenoticed doo were not even, my kitchen ceiling started leaking. It was coming from behind the wall of a shower Sure Fix installed. The light fixture fell off the wall. I had a professional electrician come in and he stated the light fixture and several outlets were in installed incorrectly. A plumber came in to repair the shower but stated Sure Fix should be responsible for fixing my ceiling. Whenever I tried calling the secretary stated I would receive a call back because the owner was in Lebanon on vacation etc. unfortunately my husband took ill and passed and I finally called Sure Fix back. As soon as the owner left the house I received an expected bill and asking for half payment immediately. I called and stated I am a widow and senior citizen and do not feel comfortable paying in advance. I was told 'it was ok'. The next day the secretary called and was extremely rude and stated that Sure Fix would not be doing any work for me with no explanation. I asked to speak to Henry the owner and I was the is too busy doing sales.

We signed a contract with Sure Fix on April 5th for painting, carpentry, tile work, plumbing and…read moreelectric work totaling over $25,000 to remodel the house we had just moved into. Sure Fix's performance was decidedly mixed, and we would not hire them again. 1) 5-6 WEEKS LONGER THAN ESTIMATED Before selecting Sure Fix, Henry the owner told us the project would take TWO TO THREE weeks. In reality, they took EIGHT WEEKS, or 3-4 times longer than the estimate. 2) LATENESS NOT DUE TO ADDITIONAL WORK We added and subtracted work items after the work began, and the net cost of additional work only totaled about 20% more than the original price--a workload justifying only a few days of extra labor, and not a 5-6 week overrun. 3) ON MANY DAYS, DID NO WORK ON OUR PROJECT There were many days when only 1 or 2 workmen worked for just a few hours, and at least 10 entire days when no workmen came at all. This was a matter of health for me, as I have asthma and was adversely affected by the dust that the prolonged work period exposed me to. 4) THEY JUGGLE MANY JOBS AT THE SAME TIME Tony, the project manager, justified his periodic abandonment of our project by writing: "We have several jobs going on and we have to be fair to everyone." We felt, however, that being fair to us would mean completing our project, without gaps of inactivity, in 2-3 weeks as promised--but that did not happen. Instead, Tony wrote on a day when no work happened: "I have other jobs to do." 5) MADE MAJOR MISTAKES COSTING US TIME AND/OR MONEY Among other mistakes, a whole week was lost when Sure Fix erred by ordering a custom countertop made of the wrong material. In the end, Henry charged us an extra $1,500 for the substitute higher-grade material we ultimately selected, but we would have been happy with our previous choice for $1,500 less. 6) STOPPED COMMUNICATING AFTER LAST PAYMENT, LEAVING WORK UNDONE After we made final payment, we could see that final touch-ups had been done with the wrong paint, and those touch-ups now required touching-up themselves. I texted Tony several times and left a voice mail for Henry to schedule the fixes still due, but neither of them bothered to answer me. SUMMARY Their workmen were friendly and the work was generally good. But on balance, we would certainly not hire Sure Fix again. Photos of some of the work that Sure Fix left uncorrected are attached.