I don't think I've ever had a better customer service experience. We went in for a weed eater to…read morebuy an American made brand and I'm so glad we stopped by. They had an incredible selection to choose from. Victoria was so nice and made everything so easy. Worth the drive if you are in the surrounding areas and I am proud to say it's in my local community.

Great people, great products , Mikes a real nice man.go see him and buy something!if not just go…read morelook

Total rip off. Called to have a new blade installed on my lawnmower. I couldn't get the old blade…read moreoff because of a seized bolt. I was quoted on the phone $50 and if I dropped it off, it would be ready by the end of day. I got a call about 3:30pm that the mower was ready and the price is $65 CASH ONLY. I asked why the increase in price and the front desk lady said that he had a hard time with the bolt. I said ok, I'm on my way. When I got there, the mower wasn't ready because he tipped the mower upside down and got oil in the carburetor and air filter and he was cleaning them. Another half hour passed as he finished cleaning his mess and then he helped me load my mower. When I got home, I checked the new blade and to my amazement, he installed an old blade on my mower. I paid $65 for him to clean the oil out of the carburetor and replace my good air filter with a piece of cheap foam both of which wasn't the reason I brought the mower in. I called him when I got home and was told for an additional $40, he will install a new lawn mower blade. WHAT??? That's the only reason why I brought my mower there in the first place. Oldest trick in the book...bait and switch. Don't patronize this place. They seem like tweekers.

Great experience from these guys! Highly recommend. Very friendly and helpful even though all I was…read moreneeding was a blade sharpened. I just happened to be in the area when I needed the blade sharpened, but I'll definitely make the drive back there for any future mower service needs I have.

Always Helpful. I bought a Scagg Patriot, in 2022, when I need parts or service they are very…read morehelpful. 2 Thumbs Up!

Always have what I need, staff is knowledgeable, friendly and helpful. They came highly…read morerecommended, and I see why.

Longtime fan of Tractor Bob's! I purchased a new tractor…read morealong with many implements. I have used the parts department and service and all were excellent. So why did I change my 5 stars to 2 stars? After a pleasant call and working out a deal on the phone, I loaded up my trailer to pick up my purchase. Well, the deal changed by $149 and exceeded my limit. Kermit denied what he said on the phone. It wasn't really the money as much as the disrespect. I guess it makes a difference when the owner is not on site. In fairness he sent a text offering to accept a check for the original amount if I would come back. I already spent 3 hours on this, so I countered I would have a check ready if he delivered. No answer..... I'll include my original review from my previous visits below. Awesome Yanmar dealer. Carries Husqvarna too. Just used the service department. Just as awesome as Sales and Parts. Sad how things change.

Everything went well! I did it all over the phone! They're 100mi away, but feel like Adolf…read morecommunicated well, so there were no surprises! I passed on the 0% for 48mos financing and opted for one of their other financing options. Neither of the banks I do business with could come close to the interest rate. No hidden fees, either!

Kitchen sink backed up so need a plumber. Couldn't get anyone to respond so went here and talked to…read morethe gentleman behind the counter. He was very helpful and knowledgeable abt the equipment and how to work it. I rented an electric snake. After getting all the instructions and tips I was ready to go. They did charge a 200 deposit but will be return less the cost of the rental when I bring it back. It worked just like he told me. Drain is cleared out and everything is working. Very much appreciate the help. Highly recommend them if you are looking for rental equipment. It's pretty much a brand new building and very clean and organized when you walk in.

Great customer service and very knowledgeable. Walks you through the equipment and gives you tips…read moreof how to fix your problem. He was also lenient on the return time. He could've charged me for a full day since I was a little bit late. I will definitely return

The staff were friendly and were able to help me with my business event needs. We ordered tables…read moreand chairs for a business tailgate. They delivered the tables and chairs at the exact time we asked and they were brought to the area for set up. They are reasonably priced and the quality is good. I recommend them for any needs in the Norman/OKC area.

I have had my machine serviced there several times. Theyhave been friendly. Any questions I had…read morethey had answers for them. I don't know where the negative is coming from .

I can not say enough great things about the people at B Sew Inn! I bought a Baby Lock machine from…read morethem a few months ago and absolutely love it! Had a strange issue that Baby Lock customer service had never encountered - even their tech support people were stumped. They suggested taking it back to my retailer, so a quick call to B Sew Inn and they agreed to have their technician look at it today (Friday afternoon!) so I ran over there. By the time I got there, the sales people had discussed my issue, and already pre-diagnosed the problem. They had me up and running in no time at all, and I still have the whole weekend to finish my project, which has a hard deadline of next Tuesday! This kind of product knowledge is the reason to buy from B Sew Inn. They stand behind their products because they KNOW their products. It is never just lip service. People say customer service is dead? Not at B Sew Inn!

I've had multiple jobs including tile, carpet and even our tile around our fireplace. all projects…read morewere completed flawlessly. Workers were polite and professional. Price was by far more reasonable than other similar companies. Highly recommend!

Very helpful picking out the carpet I needed. They ordered it and put it in as promised. The carpet…read morewas cheaper and better quality from what I had picked out at a large retail store. Highly recommend.