Caution to anyone who calls this service in search of a move-out cleaning: Although Jessica sounds…read morevery kind and accommodating on the phone, she and Eco Clean Madison adopt a business model of finding as many ways to overcharge customers as possible, justifying the overcharge by shaming the customer's cleanliness, taking clandestine photos, and insulting customers if they question the exponentially higher bill. The cleaners themselves were kind and accommodating when the move had some complications (as often happens, moves are hard!), and they did a good job of cleaning the apartment. I met three cleaners who worked for ~2.5 hours while we finished our move. Later that evening I received an invoice for nearly TWICE the amount agreed upon and a judgmental email from Jessica. She stated that four cleaners had spent over 11 hours cleaning the apartment, that it was in "very bad condition," that I had misrepresented how much cleaning had to be done, and that they'd have to replace and repair equipment as a result of cleaning my apartment (later she told me that this included new rags--apparently this cleaning service expects to keep their RAGS pristine). I am not here to defend the cleanliness of my apartment upon moving out. Most people are aware that move outs mean messes. When I called Jessica, assuming that the bill must have been some kind of mistake, she became downright condescending. Jessica told me that the apartment was in horrible condition, and that the workers had taken photos of both the apartment and themselves to prove that four of them had been there, which seemed like an unusual thing to do. She said that I should have known that they would bill me by number of hours per person (thus the claim that the job took 11 hours), and that they would increase the cost based on the "condition" of the apartment--a completely subjective concept that should NOT be the basis of billing. Jessica told me that I had not been forthcoming with my initial description of the apartment, that in her "five years in the business" she has never seen any company operate differently, and went to great lengths to tell me how slovenly my living space was. I'm sure everyone enjoys being judged when paying for cleaning services. I may not be "in the business" but I have worked with other cleaners. Every other company agrees upon a rate and sticks with it. Not so with Eco Clean Madison. This is NOT normal, no matter how many times Jessica repeats that it is. When I pushed back, Jessica refused to listen, talked over me, said I was "talking in circles" and "overwhelmed" and refused to listen to my legitimate complaints. This is NOT customer service, and honestly it came off as downright sexist. Later, Jessica sent me an email with 18 photos of my apartment that the workers had taken. One wonders how much of those stated 11 hours of work involved "documentation." I am sure Jessica will respond to this review with similar condescension, but potential customers should be aware that they will be dramatically overcharged and then SHAMED by this company's employees. A cleaning service should expect to encounter dirt. Otherwise their services would not be needed. There was no initial quote for an additional oven charge, and more importantly the original quote did NOT state a number of workers on the job -- so Jessica's claim that "4 workers took over 11 hours" to clean the house and that I should be charged for that extra labor is completely bogus, and evidence that this company will do whatever it takes to swindle customers out of as much money as possible. Bottom line: **DO NOT use their move-out cleaning services.** Expect your home to be creepily documented, your quoted charge to increase by hundreds of dollars in the bill, and their manager to berate you if you dare to question any of it. This is a terrible company -- at least as represented by their front end employee. There are many other cleaning services in Madison that will do the job thoroughly, fairly, honestly, and without treating their customers like garbage.

The women who came to clean the house lied to the owner or manager of the company exaggerating the…read morecondition of the home. It had NO furnishings of any sort, and was a very small house, and was already relatively clean. We had just purchased the home and wanted it cleaned anyway. The owner took them at their word and assumed I was lying when I tried to talk to her. Also - they seemed to be stalling for time when I finally went into the house to check on their progress - AND they were using CLOROX - the stuff you buy at any store. I do not recommend using this company. I will not.

Rissa and her team were very cordial and accommodating. She dealt with a petty landlord like a pro…read moreand made sure that she was satisfied with the move out cleaning. She powered through the heat as the AC wasn't working and made sure everything was done appropriately. I'd definitely recommend her services for move out or any other cleaning needs!

Rissa and her team did a nice job of cleaning my daughters apt before movein. It hadn't been…read morecleaned in awhile and needed a thorough clean. they definitely went the extra mile.

Do not hire this company if you actually want your place cleaned! I hired them for a move out clean…read moreand they told me they would be there between 7:30-8:30 in the morning. They arrived around 7:25. Shortly thereafter they were harrassing me about when my nephew would be there to let them in. My nephew was there at about 7:35. The next thing I knew they canceled the service! Saying they wouldn't have time! What??? The boss told me they had to be somewhere at 10. So I'm not sure what the workers were doing between 7:30-10. She says she can do it tomorrow but we are in a time crunch since this is a move out clean. Unbelievable and unacceptable! This is in response to the business owner's response... They were not in the parking lot for 20 minutes. If they told you that they were lying. I called my nephew right away and he texted me 3 minutes later and said he was there where were they? Your people were supposed to show BETWEEN 7:30-8:30 and they showed at 7:25 and wanted to know where my nephew was EARLY. It sounded like I wanted to cancel? No. I was pissed because all of a sudden we were given a time limit, 2 hours, that morning for a move out clean! Are you serious? You're people left within 10 minutes, don't lie. You did not wait until I texted you back because I was mid flight like I told you I would be. No one ever said we wanted to cancel! Yeah we can't do tomorrow because this is a MOVE OUT CLEAN and you knew it! Would you like me to posts texts with time stamps to show you or your workers are lying? I'd be happy to. Keep it up.

Found through Yelp and had great communication. Reliable, on time, did a great job! Appreciate…read moretheir detailed work.

CleanZone was both friendly and incredibly easy to work with from start to finish. I hired them for…read morea deep cleaning of our two-bedroom, one-bath home, which had built up quite a bit of dirt and dog hair over the past 2 1/2 years--and the results were amazing. They truly made our home feel move-in ready again. They wiped down both the inside and outside of all cupboards, and even helped create space by organizing clutter from the countertops into a half-empty cabinet. Our counters went from crowded to spacious! They went above and beyond--pulling out the refrigerator and oven to clean the walls and floors underneath, cleaning the oven thoroughly, and tackling areas I hadn't even thought about. (They offered to clean inside the refrigerator too, but it was too full at the time.) Every detail was handled: light fixtures, ceiling fans, ceilings, windows, and window sills are now spotless--we can finally enjoy a clear view outside again. In the living area, they moved furniture to clean underneath and even removed sofa cushions to vacuum thoroughly. They wiped down baseboards, door frames, picture frames, and dusted all furniture.

We love this cleaning service! We've been having our home cleaned monthly for almost 2 years now…read more The cleanings are detail oriented and a relief to me as I feel I'm in a whole new house. I come in, breath in the cleanliness and put up my feet and relax. I would recommend this service to anyone. Very reasonable for the service provided.

Jennifer was wonderful, on time, did a great job cleaning my home, I would definitely recommend…read moreWalls2Walls Cleaning! Hired her for regular cleaning!

Taleena & Jerome came over on short notice to clean my dad's house so it would look good for the…read morephotographer who was coming two days later but also for the potential buyers as the house goes on the market on that same week. They scrubbed those bathrooms and the kitchen and got them sparkling clean! They cleaned every nook and cranny, paying special attention to things that most people don't clean on a regular basis. They also vacuumed and dusted everything in the entire house and were even kind enough to do a couple of things I hadn't asked them to in our initial conversation when setting this up. Their rates are reasonable and they are very kind people. When I get this house sold, I will be hiring them to clean my house!

Great service with efficiency and kindness! They do an amazing job! Highly recommend this business.read more

I didn't have them move anything. I I just was on the end of how kind and helpful a gentleman who…read morewas working hard on a day at a storage facility moving a customer's things into a storage unit. Luis I hope I spelled your name correctly. I know it's been a while since September 1st. I cut my leg pretty bad and I couldn't get a hold of anyone to help me. I was really upset and you came to help me. Of course I didn't have a first aid kit like I needed but that was the first thing you asked. So you asked what could you do to help me and I said I can't lock up my storage units. You said you could do that. You helped me in a way that some people would have ignored me. I did ask your name before I thanked you because I wanted to thank the man who helped in the most kindest way possible. So if you are looking for a good man and he is careful about your items (I watched him) he is your man to move forward. Again thank you for being a great man Luis. Cindy Hildebrand

I would give Luis and Christian a 10++ out of ten. They were very helpful and accomodating, making…read moresure all furniture was wrapped or protected with moving balankets during transport. Compared to other moving companies I contacted, they were extremely reasonable. I would highly recommend them!

I have received window cleaning services from Randy's Window Cleaning for the past 25+ years. He…read morehas either personally or his crews performed these services to my expectations for thoroughness and fair pricing. Estimates were prompt and accurate.

Incredible (again)! I swear every time the windows are cleaned, the living room is brighter. The…read morewindows look great (so good that the cats and birds are getting really excited at the sight of each other), the employees are very professional and made sure the tracks, sills, and frames were wiped down, and everything in their path was put back where they moved it from to clean the windows!