Having managed several successful small businesses myself, never before have I experience more…read moreunprofessionalism in my 20+ years of experience. First, their response time for getting back to you with a quote is horrible. And when I finally received a quote, it was not in writing. Second, when the day came for them to move me, they showed up late with a truck that was falling apart. Parts of it were rusting, one of the rear tires on the double axle was flat and hanging on the rim, the gas tank had a piece of plastic stuffed in it to function as a gas cap, and the truck failed to start when they tried to back it up to the storage unit. When the employees called the owner, he cussed a blue streak on the phone and hung up angrily. When he called his employees back again, his attitude was less than professional. The movers themselves were talking about how the truck was unreliable as well. They informed me that the owner would be there in 20 min and I told them to call me when he got there. The next call I received was not from the owner but from the moving crew that had been talking about how unreliable the truck was. I asked them if the owner brought another moving truck or trailer, and they informed me that they had managed to start the truck and were ready to move me. I told them I wasn't comfortable with them using that truck, to which they replied, "F^&K you then." The owner failed to call me at any time to inform me of what was going on or how he planned to complete the move. As a result of their poor customer service, I have now incurred additional storage fees. As a result, I cannot in good conscience recommend this business.

First let me say BUYER BEWARE! As I searched for movers I found the cost to be nearly $2500. Until…read moreI came across Rockford Family Movers. They were nearly half the other quotes. I asked why and Steven said that they had little overhead and were a local family company. I did some research on yelp and google and found every review at 5 STARS!! They are definitely NOT 5 STARS! We tried to support local while saving a few bucks. Don't do it. The movers showed up in a U-Haul, not professional looking at all, just 4 guys one of whom was the owner Steven Eisenach. They took a crazy amount of breaks. Every few minutes was a smoke break. I had to ask them not to smoke in the truck while loading our furniture. Plus they threw their cigarette butts all over the yards and drive ways. In all it took over 10 hours for a 3 bedroom home to go 10 minutes away. After the move we noticed many dings and gouges in the furniture and other items. During the move I noticed a gouge in our downstairs oak door and pointed it out to a mover. I got a shoulder shrug and a "wow! thats bad." After the move we had to repair and paint many scratches in the walls at the old and new home. The worst came as we unpacked. I left my garage tools to unpack last in order to get the house up and running. When I finally got a chance to unpack the garage I noticed many tools missing. I ended up losing many hand tools and some power tools. I have a 4'x8' peg board normally loaded with tools. Now it barely has anything at all. I am finding more tools missing every day. I did reach out to the movers via email and voicemail and have had no response. My wife did some more digging on the company and found a few things. She found that Steven reviewed his own company. And with as many 5 star reviews we believe that most are friends or family. She also found 1 Google review saying pretty much what we say above. They had a couple of tv's go missing. Makes for an interesting read. https://www.google.com/maps/contrib/112013538562282514718/reviews/@42.329958,-89.0485609,17z/data=!3m1!4b1!4m3!8m2!3m1!1e1?hl=en-US And finally, my wife found a news article on Steven Eisenach. It claims that he was arrested for stealing over $17K in jewelry while working for another moving company. See the link. https://www.dnainfo.com/chicago/20151120/lakeview/mover-stole-17500-worth-of-jewelry-from-lakeview-home-prosecutors-say/

Fabulous service, great price the movers were so professional. Will definitely use againread more

I had a small regional residential move where I hired Morningstar Movers. Joseph and I did a…read moreFaceTime walk through of my home where we went over the contents for his estimate. We also went over the mileage predictions. On moving day, Joseph and Matt showed up with their truck and they busted their asses loading. I had everything pre-staged ready to go in about 40 boxes and they padded wrapped my furniture. They were done in just over an hour. Moving into my new place...just over an hour. Again, my old place although a 2300 sq/ft house had minimalist contents. The great news is Joseph's prediction on time and mileage was spot on and I had no damage to my possessions. Nothing but praise for these hard working guys! Thanks!!

This is the second Furnace and air conditioner that I have purchased from Thiele and they were the…read moreleast expensive in both cases. The service has been very professional.

I set up an appointment to have my furnace serviced. Upon inspection, I was leaking carbon…read moremonoxide. Thiele came and replaced my furnace/AC and was done very timely. Very professional and easy to work with. The pricing was very reasonable as well and they cover in details what your options are.

UPDATE: Needed to return a vehicle hauler from out-of-state…read more True to form, they unhitched the heavy thing, checked it out and were going to park it. So friendly, always helpful. Still the same superlative service.

Top notch people and top notch service…read more I needed help with the second or third phase of clearing out my mother's house which had sat unoccupied for many months. The house had stains, cobwebs, and a more than a few subtle but present unpleasant odors. Justin and his colleague Tony showed up right on time and got to work. They carried dozens of heavy totes up from our downstairs and carefully packed dishware we were donating. They also took a detour to help us move my mom out of the assisted living facility before going back to work on the house. It was a full day of work but they kept it going steadily throughout the day and got an enormous amount of work done. Best of all, they were incredibly kind to both me and my elderly mother. I've had hit or miss experiences with moving companies but this company is one of the better ones I have ever worked with. Highly recommend, you will be in great hands with this team! Thanks Justin and Tony!

I've hired a Way Home moving twice now, and I've booked them for a third move coming up this…read moresummer. The founder Justin is honest, reliable, and responsive. I had a mover bail on me at the last minute, what a nightmare. I was able to text with Justin I had a time, confirming our plans, gave me peace of mind. He and his team knew how to do everything, I didn't move a finger. Go ahead and book a way home moving just as long as it's not on a day I need them.

Dean is awesome! We needed furniture and such moved from IL to Minneapolis. Besides a great…read moreprice, Dean and his crew took great care to ensure our treasures arrived safe and sound. PLUS SUPER FAST! No messing around with a wait, I got my delivery very quick. Support locally owned business, call Middleton Movers.

Great in-town piano move by this company. They arrived on time, actually a little early, and they…read morewere professional, fast, and courteous. Clearly it was not their first rodeo; they knew exactly what needed doing. The piano was perfectly protected and handled. The crew suspected the piano dolly might damage my entryway tile and took care to protect it. All phone conversations were professional and friendly. Highly recommended.

Once they damage your good and you file a claim they never acknowledge you again. They do not want…read moreto pay to fix what they damage. So, if you care about your items you should find another company. I hear Two Men and a Truck are great!

Horrible experience. Bait and switch on pricing. Broken items, split wood on armoire, chunk out of…read moredrywall and absolutely no response from company after innumerable promises to call me back. We moved Sept 19. Today is January 20 and still no answer. I would be extremely wary of using these people.