We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

I hired this company to do roof, gutters and siding the recommendation. Andrew who said to be the…read moreowner who in reality his name is Serghei. When I had concerns about the wording on the contract he said we will sign in person and gave me what I now know is an invoice. The man tried talking me into paying him with a cashier's check before the job was complete, he didn't remove the gutters when the roof was being removed so therefore he didn't replace the gutter apron, which he later attempted to repair but again did not remove the gutters and of course all is damaged, siding wise well let's say he installed it on top of the other siding, broke the water spigot and the gutters literally have screws on the bottom of them are leaking and says I am going to repair it, you don't need it, what do you want me to do? gaslighting me in other words, his crew is not his crew he hires subcontractors which by the way he failed to register with the village I have asked him several times to remove pictures of my backyard he does and I just saw he reposted again (his website 09/15/20025 reel), he showed up to pick material left behind after I pressed him several days reeking of alcohol, his partner Slavic T. has denied they caused the damage on the soffit by saying they were not parked on my driveway when I proofed the pictures he said explain the physic of how I can damage your soffit? I did just to prove my point now he said he didn't understand, was yelling at me screaming, tried to pay the religious man card, blessing himself in the sign of the cross. His crew did the same when I questioned why they were installing siding without house wrap I got yelled at saying the contractor didn't leave the material not our fault and proceeded with the work, I asked them to stop until Andrew showed up, he said I am busy at an adjuster's meeting I don't have time right now and somehow when I threatened to call the cops he showed up in minutes, in addition the crew told me "you see how expensive it is?" no furring strips installed, the trim installed over the old trim, nothing. I now know after I showed the inspector the pictures all that was supposed to be installed since. Of course the inspection failed and the worse is that I had paid him when he was done unaware that there was supposed to be an inspection which they had accidentally approved and closed since it had been open since June and now it is failed. Yet, he has shown no desire on fixing the issue because the problem is now mine since they got paid. Andrew's response last time I saw him when he stopped by to pick up the material and tried to press him to fix the problems was "stop mentioning your lawyer, I am not afraid of him." Businesses like this sadly just close and get a new license. If you see them in your neighbor and you have read this post, show it to them and if you need additional proof other than the few of the hundreds of pictures I have let me know I will gladly add them and please warn them, it is a farse I spent over $25,000 and now I have to repair it again. ps the other review here in yelp, that is the Serghei R the owner. I had asked him for a quote for a patio door and told him I would be needing windows next year, if he is capable of doing this is obviously someone who does not care to have a successful company. I supposedly have a 10 yr warranty that off course he is not going to honor since now he has to pay his subcontractors to fix after he told them to cut corners so he won't, he admitted on his last visit when I showed hime how the gutters are dripping and the the gaps between the shingles and the gutters from not removing and trying to install the gutter apron and he said "I am not a gutter expert" yet he sells them. If he installed gutters in your property have them inspected make sure they are pitched correctly. During this time I was really ill, taking classes and working, I sadly I was barely managing and believed since he is licensed he would do work correctly and missed all the signs the worse he knew I was ill and took advantage, he has no moral compass, work etiquette. His demeanor once you sing a contract with him is how he can take advantage of you. I was saving money for a surgery I need, now I have to chance my health since I have to save to repair all I paid him to do and in addition to all the damages he left behind. Please share among your neighborhood chats.

From the owner: Your trusted local roofing siding and gutter contractor fully licensed bonded and insuredread more

Let me start by saying, I would give this company 10 stars if I could. V&V exteriors just…read morecompleted installing LP Smart siding and seamless gutters for our new home construction in Elburn, IL. From the quoting process to job completion, this company is fantastic to work with. Their professionalism and expertise is evident. The team was punctual, respectful, and incredibly efficient. The attention to detail is impeccable, and they went above and beyond to ensure everything was clean and finished to perfection. Everyone who visits the job site says the same - the finish work is the best they've ever seen. I highly recommend V&V Exteriors - they truly exceeded our expectations. We couldn't be happier, the exterior of our home is beautiful!

From beginning to end this company handles itself very professionally. They call and text before…read morethey come out. They make sure that you get what it is that you ask for and they verify that before they even come out Everyone handles themselves professionally, I would recommend these guys to anybody who needs a roof, gutters or any other kind of remodeling done for their home!! we are so happy to promote a small business that go above and beyond!

Corey was professional, skilled, and quickly got the job done. I'm glad to find someone I could…read morerely on for my roofing needs!

They did great: requested an appointment on Sunday night. They were out Monday morning, and had…read moreeverything done same day. Couldn't recommend them more.

Just had Derek and his crew complete an exterior job on our house, siding, flashing, gutters,…read moresoffit and fascia. I couldn't be happier with the results. We replaced our vinyl siding with LP SmartSide siding and it turned out beautifully. Their work product is top notch with extreme attention to detail. They were prompt every day and Derek has a great eye for design.

Derek and his crew did an unbelievable job replacing aluminum siding on the front of my house with…read moreLP siding and manufactured stone. They were very professional and clea. At the end of each day they swept the driveway and removed all the debris. I have people driving by and commenting on how great it look. At least one asked who did the wor. I highly recommend them for any project you have.

Amazing!!!!! Karina & Jonas were easy to work && communicate with!…read more Thank you PerfectExteriors

Prefect Exteriors does live up to their name and handled everything for me with perfection. I had…read morethem replace the roof on my home, garage door, gutters, downspouts, and also replace a number of cedar siding boards that had cracks. I was amazed with the professionalism with which their team handled the job. They were very flexible with scheduling different parts of the job, providing white glove service - ordering everything that was needed and then completing the work. The best part of the job was my interactions with Karina and Jonas. They are both such lovely human beings and people who really go out of their way to make your repairs go right. They showed up every day while their team was here and made sure everything was done to my satisfaction. They are my go-to's from now on for any work related to exterior home repair. I can't recommend them enough!

The crew did a superb job replacing my damaged siding. It took us a while to find a close color,…read morebut in the end, they pulled it off. While my color is off (not their fault), the siding fit like a glove. Thanks for a great job!

Francisco and his team came at short notice to my Edgewater condo to repair/replace rotten window…read moretrim and install window capping throughout. Not only were they affordable, friendly and professional, they did excellent work. They followed all safety protocols. They also made some minor window repairs free of charge, and came back twice in the following weeks to ensure everything was perfect. Highly recommend!

Our 30 year old, builders grade patio door was in dire need of replacement so we started doing…read moreresearch and receiving quotes from various vendors. Naperville Windows and Doors stuck out immediately to me with quick communication via email and phone, along with free in-person consultation. There were no gimmicks, no games, no pressure to purchase, and a full out the door price (no pun intended) with no additional fees that would come later. Other people I spoke with tried to put some pressure on me with timelines and costs, but I don't do business with places like that. Don and Sandy were great and easy to work with, timelines were exactly what they mentioned, and the day of install couldn't have gone more perfectly. Jereen came by and did an incredible job on the install, with beautiful trim finishing around the interior / exterior and sealing everything up beautifully. The work was also completed in about 5 hours which was very speedy and efficient. The pricing was right in our budget and extremely competitive with all other vendors we spoke with, but the level of customer service exceeded everyone else by far. We'll continue to do business with them for all of our door / window needs in the future, looking forward to working with them again! Best, Charlie

Dangerous and very reckless drivers... unsafe!! Cut off multiple people on Eola right now,…read moreincluding 2 buses full of school children (3:15 pm when everyone is getting out of school) and speeding!