I've been wondering if we need a new roof or roof repairs due to recent hail, and some water intrusion on our first floor right above one window. Had three other companies come out, and the first one said, need new roof soon and new siding soon, within 4 years. Next one said, need new roof immediately and could use new siding. Third one said need new roof in around 7 years. hmmmm..... Out comes Berg roofing--my 4th estimate. Guy says to me, your architectural shingles are in fabulous shape. The reason they look uneven to you is because they're very long, and overlap. They are not damaged by hail (or very little). Wait until you see see the coating that is on them in your gutter downspouts. They are coated with granules. They withstand up to 130 mph winds. That roof will last you indefinitely. Do you have leaks on second floor, he asks me. No. He goes inside house. Looks at 2 small leaks above first floor window. I ask, is it the siding. He says, no, it's probably a lack of insulation around that area, in the first floor ceiling. Is this the first time you've gotten moisture? I say, yes, first time in 16 years. He says try not to use a whole house humidifier (I rarely do, although I did run it for a month this past winter). He adds either circle them in pencil or cover them with Kilz and see if they re-appear next spring. If they do, call an insulation company or dry wall company, and have them add insulation around where the moisture appears. He says, it's not the window, not the siding, not the roof. It's a lack of insulation, and when the cooling turns into warming around spring, the area defrosts, and if there's not enough insulation, you can get small water spots. OMG! Is this the only honest roofing company out there? I was so impressed. Guess where we'll go when we need new roofing? read more

Just had old cedar siding replaced, new soffit and fascia, patio door and gutters and downspouts! Lovely job from start to finish and we will definitely use again. Very competitive pricing and both sales and service made this a painless expertise from start to finish!! Very happy!! Many thanks! read more

Berg roofing did a fantastic job on our roof from service to product quality! After a hail storm in the end of Feb, we needed a new roof and our realtor gave us this recommendation! Communicating with Nick made the process so easy and seamless. He always ensured to get back to us in a timely manner and follow up with us when there was availability in the schedule. He also worked with our timing, as we were delayed in signing the contract until our insurance could do their inspection of our roof. Nick provided us with plenty of color options and was upfront with cost options too. On the day of, Berg roofing team was prompt in arrival time and cleaned up all the trash around the house afterwards. They finished up in a day! It was quite impressive. We are really happy with the final product and would recommend Berg to anyone in the area looking for quality roofers! read more

Berg Roofing completed a tear off and roof replacement on my home. Pricing was reasonable and fair. Crew was professional and polite, and protected my property. Crew did a great job cleaning up the work area. Joe, my sales consultant, went above and beyond. He kept me updated on all phases of the project and was quick to respond to any questions I had via email and when he was at the work site. I was impressed that the owner Dan came to my door and introduced himself to me when he was visiting the work site. Berg Roofing also replaced my main chimney's weathered siding with LP wood. Roof and chimney look awesome! Will be using Berg on any future exterior projects. I highly recommend Berg Roofing! read more

John Soros was incredible and would highly recommend Berg to anyone. We had new roofing, gutters, and siding. He expertly walked us through material options, insurance, installation, and payment processes. Work was top notch, tidy and a great value. read more

They did a poor job last year. We had someone else fix their mistakes. There were a lot a nails in my gutters, which would have ended up in my yard and gardens. The pitch in front was wrong and we had water in the front dripping in front of the door, which turned to ice in the winter. They sent someone to fix it, but he did not know what he was doing. Thankfully this should be my last roof. I do not recommend this company. read more

Berg Home Improvement did an excellent job from start to finish. The price was very reasonable and the quality of work is top notch. Our project manager, Nick was so professional and friendly. He kept us informed every step of the way. We received a quote promptly and work started within the proposed timeline. Nick came to our home both days the work was being completed to check in on things. The workers were so respectful of our property and kept it impeccable. Not a single stray nail to be found! Our new roof looks gorgeous. We highly recommend Berg. Thanks so much! read more

We needed windows replaced in our home and my husband did a lot of research and had several estimates before choosing Berg. I am so glad he did because it definitely paid off! We were very pleased and satisfied with the entire process from the first visit all the way through the installation. Communication and responses from the company were very prompt and professional. Trust in a company is nearly extinct these days and to discover a business that actually follows through with what they say is so refreshing. Pride and customer service seems to be the top priority with BERG and we will be calling them again in the future as well as highly recommending to family and friends. read more

Purchasing a roof can be a very nerve racking process. The entire experience with Berg was very professional from quote to final build. You can count on timely communication and thorough answers to all your questions. The final product exceeded my expectations for a very reasonable price. Highly recommended!!!! read more

Berg Home Improvements - Roofing Near Me - Downers Grove, Illinois

Awesome service from call back for setting appointment for estimate to cleanup after the job!!!! There was a small snafu that was discovered just at the start of installation but it was handled well. We oversized our gutters and downspouts and only downspouts were correct at outset and we had to wait for the truck with the right size equipment to come to the job. More than satisfied. Definitely call them. I don't believe you will be disappointed. John gave us info to make an informed decision we are happy with when we watch the rain roll off our roof. read more

Berg Home Improvements - Roofing Near Me - Downers Grove, Illinois

Berg was hired to re-roof a section of our roof. The job was not done professionally. They outsourced to a third party and damaged roof drip edges and didn't replace them in the tear off, left gaps in the shingles, and left exposed flashing. Seeking satisfaction required a follow up that wasn't performed correctly. I personnally had to take photos of their work to point out the gaps to the owner of Berg. The owner did not provide a professional demeanor, some verbal confrontation resulted until I showed my captured photos. It was late in the season (November) and Berg promised to return in the spring to correct the poor workmanship. I personnally had to go up on an extension ladder and fix the gaps in their shingling. They never followed up in the spring as promised. I would not recommend Berg as a contractor. read more

Will do business again. 1.A thorough Estimate with all pricing listed by fixed and variable. Many great options to chose from. And a basic understanding of what hidden costs lay ahead(board replacement)projected max was 100ft, we hit 60ft. 2.Our gutters where done by a different crew. They reduced how many down spouts we had and used over-sized spouts as well. And FIXED the overall poor workmanship done previously. 3. Professionals for each aspect of the job. 4.the entire project, clearing old , laying new roof , and gutters finished in one day. Wiring and duct work was not provided which was ok but not preferred. ( a friendly electrician or someone with basic understand could do this)or YouTube. read more

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I selected Berg because their bid was the lowest. The roof appears to be working well, and they cleaned up afterward. I would suggest if you retain them to insist on a not-to-exceed cost for plywood replacement. I built some cost in for replaced plywood into my budget because I did have one leak. They replaced the plywood on the entire roof which brought the cost to as much or more than their competitors. I paid them all but 8% of the final price because I did not anticipate the extra cost. They are now hounding me for the 8% I have not paid yet and the roof was replaced a little over a month ago. Again they did do a good job on the roof but buyer beware of their bidding. read more

Very disappointed with service and false advertising. I had a tree limb fall on our garage and tear out 3-4 shingles. I looked in our weekly flyers and noticed that Berg Roofing advertises that they can service "Repairs Starting at $100". I called after work hours with no response and left a message. Then called at 11am the next morning and left a second message. Then left a quote message over yelp and immediately received a response back from Emmett B-Business Owner stating "Sorry we can't help you book for the season". I guess because I don't have a total roof replacement I am not a valued customer. I am writing this complaint to 1) complain and warn others about the false advertisement and 2) remember not to use this company when my roofs do need to be replaced two years from now! UPDATE...After posting the review above two things happened...1) got a reply from owner "Sorry we're a good company and are booked up. There's 2000 roofing companies in the Chicago area feel free to call one of them." and 2) finally received a call back and received a message that they will be in my area tomorrow to give me a quote on a new roof (screenshot of iPhone beta transcript). Apparently they aren't booked if you are replacing your roof! Very bad business...PLEASE take the owners advice and use one of the other 1,999 roofing companies! read more

We used Berg to tear off our existing roof and install a new roof in Lisle. VERY competitive pricing and good experience. Would recommend them to friends and family. read more

Berg Home Improvements did windows and siting for me! Dan was the the most professional and well rounded businessman I ever did business with! Would recommend this company for anything. 10/10 would recommend! read more

Very thorough and will reliably communicate with you concerning the projects start and end. I found their quote for siding repair to be the most fair out of the five area quotes. read more

Had my siding, roof and windows replaced by Berg Home Improvements. The windows are horrible and I have called and called to get someone to look how bad they are and now that Dan knows that the windows are bad he will not return my calls. I sent him the pictures of my windows and he will not respond. I had siding and roof damage on that hail storm we just had but NEVER would I call him back to replace it as he runs a horrible business when he can't call back customers when he did a bad job on my windows! read more

Berg Home Improvements - Windows Berg installed - Roofing Near Me - Downers Grove, Illinois

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I was looking for an estimate on window replacement. He (can't remember name) told me I would be better off just replacing the glass which would save me over $1k. Then he recommended Apex window which was the next place I was going to call. Thank you for being honest with me! I will definitely use them in future! read more

Second whole roof replacement by Berg( both hail damage) and this time berg did gutters, downspouts and window trim. Great service and pleasure to deal With Dan as usual. Highly recommend read more

Berg tore off our old roof and installed the new one. Out of the 7-8 estimates I received, Berg came in the lowest and that was with getting all the upgrades. I may have went a little over board with how many roofers I had come out, but it was well worth it. I saved roughly $8k! Nick wrote up our contract and was in touch with me throughout the project. When I had questions or concerns, he was quick to respond. Very pleased with the look of our new roof and chimney covers/liners. I will be calling them next summer for more work around our home! read more

Nick Peters made this a wonderful experience. My new roof looks fantastic and at a good price. I highly recommend this company. The crew was here early . They are a bunch of hard-working guys. When the crew left everything was so clean. Nick took care of all the details which made it very easy for me read more

I have worked with Berg before on a roof replacement and the job was completed to perfection. I embarked on a siding and gutters replacement. The siding job looks good but the details and trim work are substandard. It looks like an amateur did it. Berg did respond to my request but stated it can't be better than what it is. The gutter work is fine with the exception of wood damage which they accommodated for that. I will say I had excellent customer service when dealing with their agent and I would love to rate them higher but I am a person that cares about the details. I think your project completion is only as good as the crew they send to you. Ask questions about the crew before the work starts. I know the owner wouldn't accept this trim work on his house. read more

We had the below problems. They did give us some money off, and one of the employees came and did a good job cleaning up/ fixing the problems several days later. Because of that and because the roof does appear to be done well, I am giving them 3 stars instead of 1. I unfortunately cannot give higher than that because of this: * Berg arrived two hours late to our installation appointment that was told us * Our chimney was not painted, per our contract. * When no one was installing the new bathroom vent during roof installation, per our contract, my wife called the rep. He said he would come the same day to install the new bathroom ventilation but he never came. * When we called to schedule a new time for him to come, he said that Friday was best for him. He confirmed a 6:30pm appointment to come by but canceled the appointment five hours prior, after my wife and I already made plans and accommodations to be available. * Berg employees left a square hole in the garage roof, during installation, where wood had been taken out. * Flowers in the front of our yard were smashed by workers during roof installation. * Planted vegetable garden beds in the backyard were stepped all over with visible footprints during roof installation. * Berg employees jumped over our fence into our neighbor's yard and grabbed/used her ladder without permission during roof installation . When they were done, they hopped over the fence again and put it back hoping no one would see. * Berg employees leaned several planks of wood and tools against my neighbor's house and window during roof installation. That is not their property nor ours and makes us look bad as neighbors. * A Berg employee snuck behind our shed, after checking all directions, to urinate in our backyard during roof installation. We had offered our bathroom at the start of the day for employee use. * Berg employees broke the vent light in the bathroom, during roof installation, so that it will no longer turn on. * Berg employees broke one halogen light in the garage during roof installation. It fell from ceiling and shattered. * Berg employees left trash and debris in our garage that had fallen from the roof during roof installation. * Berg employees moved garbage cans, a patio umbrella base, and a compost bin in the middle of the yard during roof installation and then did not put them back. * Berg employees used our garden hose without asking during roof installation. read more

My wife and I are very pleased with the roof replacement we got form Berg Roofing. Our project manager John was very prompt and thorough, and delivered on all promises. PROS: 1. Lowest-priced estimate we received from a licensed roofer - by far! Came in $$$ below our insurance claim estimate. And we got a lot of bids. 2. All other bidders insisted on demolishing and replacing our roof gutters. Berg was the only contractor who promised to save our existing gutters. And they delivered. 3. No money down! This was also unique among the roofing contractors we talked to. Made things very easy with our insurance company. As expected the workers found water damaged boards beneath our old roof, and replaced them at very little extra cost. They even agreed to remove our old Dish antenna from our rooftop. Unfortunately, in doing so they accidentally dropped in onto our neighbor's house, breaking their basement window. But without any argument, they settled things with our neighbor right away. I was relieved that this didn't turn into a problem. The workers were on time and very courteous. They arrived 5 minutes early on the promised day, and were finished by mid-morning on day 2. Cleanup was thorough. I combed our front and back yards and found only 3 old roof tiles (one of which was hidden in my tomato plant). There was some damage to some of our garden plants, but that was to be expected, and was not the roofers' fault. Overall, an excellent experience. We'll be in touch with Berg again for other work we need done. read more

We used Berg Roofing & Home Improvements about a year ago to put in a ridge vent in our roof. They were very professional and friendly, and we were very happy with the end result. The past few weeks we've experienced extremely high winds where a few of our roof shingles started to pull away from the house. My husband and I tried to fix them ourselves but they weren't easily moving so we didn't want to mess it up without talking to a professional. I called Berg Roofing on Tuesday to see if they could take a look at it. I expected them to tell me that it would take over a week to get to us given that a lot of other houses had wind damage in the area as well - but they sent someone out the next day! The guy who repaired the shingles was very friendly and even fixed a bit of the metal that was pulling away from the house too. All without charge since it was an easy fix and no new parts were needed. Would absolutely recommend them for any roofing needs you may have - I know we will be using them again should we run into any further issues with our roof. read more

Their rep came out to talk about a new $30,000 roof. Nice conversation, said he would provide proposal, which he did. Except it was for a house 5 miles away, not ours. I sent an email and politely mentioned that a week ago. No response. read more

Dan is a poor communicator. He failed to keep me abreast at the progress of the project. He gave me a three week timeline for when the project would start. A month passed and I hadn't heard anything. I called them, come to find out, work was supposed to start in 4 days, leaving me no time to take off work. I attempted to speak with Dan over the phone to inform him of why I was no longer using his company, and he started in with excuse after excuse. To end the conversation, he interrupted me, told me I was not a nice person, and hung up. I don't know about you, but this is not a person I want to give my money to. read more

Berg did my roof last spring (2019) and 15 or so months later it looks great, and I haven't had any problems. Getting a quote was free and easy, they answered all my questions, and when I had a minor concern after the job they sent someone out to have a look. I'm happy with the job. read more

I HIGHLY recommend Berg Roofing. They were punctual both days they were here. They were respectful of the home owners and the property they were working on. Lastly they simply run a good business. I say this because there price was competitive with the 3 other bids we received and we were given options with expert guidance on the pros and cons of each upgrade. I should further mention that when it was all done the owner made one last onsite inspection of the roof and any possible nails that may have been missed on our driveway. LITERALLY.... Dan was out of his car walking all over my driveway for any nails. This is an A++ company!!! Check out the picture I've posted on Yelp of my roof. It's the Cap Cod with the fence in front. read more

I could tell you about my experience, but they never showed up for the appointment or even gave me a courtesy call after that. I gladly purchased a brand new roof with somebody else! After reading the other review, I'm glad they didn't show up... read more

Don't believe them when they say they will color match existing home fixtures. Salesman Bob told us they would match new gutters to our existing facia. Instead we now have white gutters and tan facia. Not even close and when I asked if they could fix it they told me I would have to replace the facia for another $4K. Look elsewhere. read more

We had our roof replaced at the end of 2015, Dan and John made the decision easy. Everyone was professional and respectful to us and my home. I had a few issues which they were quick in responding. read more

My home is 40 years old and most of the windows were extremely drafty. My roof had a few years left, but there was a leak somewhere that had no obvious source. I decided to "re-skin" everything but a stone entry wall. I needed a new roof, gutters, soffit, siding, new windows, and new doors. I also decided to take advantage of a view from my patio by converting an existing window into a set of sliding glass patio doors. I also wanted to have this all done by a single contractor, to avoid conflict between contractors and get an overall warranty to cover whatever could arise. The search started with about 5 companies, and then narrowed down to 3. Berg Roofing had the most comprehensive coverage, and also the best price! John Oros of Berg Roofing was very attentive at the start of the sale and all the way through the last visit. Berg's roofers swarmed my house on the first day, and finished that portion of the job in a single day! They also installed a ridge vent on a portion of the roof that had previously had only "mushroom" vents. This portion was a challenge because while one side has a a slope, the other is flat. They ended up installing the ridge vent in a slight offset from the natural ridge. Ingenious! Berg replaced my soffits with a fully vented soffit system, which, along with better attic vents, made an immediate difference with the late summer heat. The gutters were installed with longer kick-outs, which has stopped my sump pump from needing to run almost continuously during even moderate rainfall. They found the cause of the leak and repaired the support stucture under a lower window which had taken the brunt of the damage. They also replaced support pillars for my front porch which had rotted within their aluminum casing. Berg installed 6" double insulated vinyl siding which has proven to be a great insulator against the heat and this winter's cold. Their siding crew, led by Ceasar, was incredible. They were the ones to install the new soffits, the siding, all the aluminum trim, and all the vinyl siding trim. I had no idea how much intricate work was involved in trimming out the entire house. They did a fine job around all the edges. John Oros had advised and I chose Okna vinyl windows for their style and energy efficiency. The most interesting thing about the windows was that I hadn't originally thought to change the configuration of the windows, and John ended up helping me through cycles of decision as I contemplated changing double slider windows into picture windows with small sliders on the side (so I could get an unobstructed view from the center of the windows). One expanse of windows was a bit extreme (14'), but John patiently helped me through the choices. I am very satisfied with the result! All of the workers were very courteous and careful to clean up at the end of the day. Their master carpenter, Scott, made sure every last item was completed to my satisfaction. I am happy with my choice of Berg Roofing. Having all this work performed by one company was an excellent decision, and now I am enjoying the view and the fact that my home is way more energy efficient than it's ever been! read more

Berg Roofing exceeded our expectations! Initially we called and they returned the call promptly and set up an appointment immediately..( by the way the other roofers we called were either too high in price or they just never called back) Next my sales consultant, Nick Peters came to our home and assessed the situation on the roof, he was a very polite gentleman! He gave us an estimate which ended up being almost exactly perfect! Nick scheduled our home and got us in a little earlier than expected. The roofers immediately started working and we had a repair also in the back of the house.. Dan Berg came to examine it... we discussed what needed to be done and BAM it was done! The roofers were fantastic! These guys are perfectionists at their trade! The roof is done and it looks wonderful!! We can't imagine working with anyone else on this project. We are so totally TOTALLY IMPRESSED WITH BERG ROOFING! & we usually don't write reviews but this company goes above and beyond!! THANK YOU BERG ROOFING! read more

Berg Roofing did a fantastic job!!!! Extremely happy with the new roof and gutters. John was very helpful in answering any questions and made the decision process easy. The crew that came out did a wonderful job protecting my house and windows. They also did a great job with the clean up. No complaints here Berg Roofing & John were professional and we are very happy we choose them. read more

Four years ago after just moving into the area, we found out our roof had to be replaced. Dan came out right away to give a quote. His quote was professional and competitive. I appreciated his insight and knowledge. Since my husband works a lot, I also appreciated that he didn't try to cheat or upsell me, the wife. A couple months ago we found out our siding needed to be replaced on our house. Since we were pleased with the roof, I called Dan for a quote. Again he came out promptly and gave me three options for siding plus various options for other exterior things (gutters, soffit, fascia). Everything was a line by line quote. Of 5 contractors, he was the only one who did this. Dan is easily accessible and has so much knowledge. We are again very pleased with our siding, gutters, soffit and fascia. The work was completed promptly and clean. I have recommended Berg to several neighbors as well. read more

We were very please with the work done by Berg Roofing particularly with the project manager, John. John was very professional, always on time and always responded quickly to our calls and questions. The work crew was on time, worked diligently and did a great job cleaning up. I would highly recommend Berg Roofing and particularly John if you need a new roof. Great job Berg and even better job John!. Kim W., Elmhurst read more

We just finished our roofing job with Berg Roofing. The whole process was amazing! Thank you John, our contractor who came out and gave us a quote within a day. It wasn't more or less than we were expecting, but the kindness and professionalism was absolutely unexpected. We chose the company based on his interaction and the many positive reviews we read. Our job was started within the 4-6 week time frame we were given. Due to weather, it did take a bit longer to complete but it was worth the wait, 3 days total due to rainThe owner came out as well to thank us and check on the work. He is just as nice and professional as everyone who works for him. Gabriel and his crew did beautiful work. We went from having a drab stained look to a popping curb appeal. We chose to go with the high end product, Landmark Pro, which was only a couple hundred more, and boy did we get our money's worth. We were told by all the other contractors that we should never choose the color we did, but John explained the how and why black is ideal for any roof. Thank you Mr. Berg for putting such a fine company together! If you are looking for a reputable company to do such an important job on your home,this is the company to choose. No hassles, no drama, no hidden fees or broken promises. We will be using them in the future for our siding and doors that need to be replaced. We know they can be counted read more

Berg Home Improvements - Garage with two new vents added. Changed the temperature issues immediately. - Roofing Near Me - Downers Grove, Illinois

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The salesperson (Bob) arrived promptly on time for the estimate. The price was fantastic - a good 20% lower than the other bids I received. I had a new roof + 2 skylights replaced. The days of the installation, it was 90+ degrees and the crew worked nonstop for 12 solid hours the first day, and 3 hours the next. They arrived on time, exactly at 7 a.m. both days. They were very professional, and clean-up was extremely thorough. The roof looks FANTASTIC! I would HIGHLY recommend Berg to anyone looking for a new roof or other home improvements! Christi M., Clarendon Hills, IL read more