I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

I hired this company in 2024 to remove bats from my attic, and despite multiple visits and…read moresignificant cost, the problem has never been resolved. We continue to have bats in the attic, and recently one entered our living space. As a result, my son and I had to undergo rabies vaccinations, leading to thousands of dollars in medical expenses and a very stressful experience. Now, after all of this, the company is claiming my warranty is void because I had a new roof installed and did not notify them immediately. I understand if this was their first visit and I had forgotten to tell them but this has been an ongoing issue and it feels like an excuse to avoid taking responsibility. I hired this company to eliminate a serious health and safety issue, but they have failed to do so. The service has been ineffective, and I cannot recommend this company.

Had a huge yellow jacket nest on the side of my house inside the wood. So many bees, but they are…read moreall gone now. Phew. Thank you!!

Been doing business with Mario for over 20 years. He treated our house for ants and termites…read more Haven't had any real issues since.

Awful awful awful guy did a home inspection for me and passed the house with half the attic…read moreinsulation missing and only r-19 not r-30, needed to replace rotted sill plates fix main beam and have oil tank replaced do not use this guy (elderly senile) cost me thousands. Run run run!

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Joe was amazing. He hooked me up on a Saturday because I needed the treatment fast for a closing…read more He was on-time and called with his eta before he arrived (on-time!). The price was also very reasonable. I would use this company again in a heartbeat!

I reached out after another company ghosted me and Joe was prompt to return my calls and get a…read morevisit scheduled. We had a now-abandoned bird nest on the 2nd floor where uncovered pipes enter the house. Joe made sure to spray for birdmites, install proper insultation to fill the hole, AND reattached the proper covering so critters can't access it to begin with. He even noticed a few other areas that would benefit from blocking it off to reduce the risk of mice getting in. Joe was thorough, efficient, and the cost was extremely reasonable. Will keep Achieve Pest top of mind for any future needs.

They finally decided to do the full refund. I never leave bad reviews but I felt like I had been…read moretaken advantage of. I'm glad they decided to do the right thing and hopefully they make the appropriate changes to prevent this from happening again.

From the owner: Modern Pest Services, a leader in pest control management, is renowned for its exceptional service…read moreacross Maine, Massachusetts, New Hampshire, Connecticut, and Rhode Island. Catering to both residential and commercial clientele, Modern Pest is dedicated to providing proactive and cost-effective solutions that protect against a wide array of pests, ensuring safety and peace of mind year-round.

Great service! This morning i was woken up very early by the sound of scratching in the wall behind…read moremy bed, which I could only presume was a mouse or other kind of animal. I got on Yelp right away to find a pest control company and within 30 minutes of sending a message to AAA I received a response and phone call from Jason and he was able to come by later in the day. He did a quick inspection and treatment and totally put my mind at ease, all for a reasonable price!

As a new homeowner, I have zero experience with treating bug infestations in/around the house so…read morewhen I came home after work to find ants in multiple rooms of my house, I nearly lost my mind. Luckily, Jason came out in a moment's notice and solved the problem. He was quick and courteous, but most importantly, effective. He gave me advice on how to address the ant issue if it comes up again but, fortunately, I haven't seen another ant in my house since he came out. I highly recommend AAA Pest Control.