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    A & J Motors

    5.0 (2 reviews)

    Services - A & J Motors

    Routine automotive maintenance

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    1 month ago

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    7 years ago

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    VIP Tires & Service

    VIP Tires & Service

    (38 reviews)

    I had a pleasantly surprising experience earlier this month at the VIP Tires & Service in Augusta…read more I took our 2010 Mazda Tribute in for brake work because the pedal was behaving oddly after a hard stop (when a pedestrian jumped off the curb in front of me). VIP's diagnosis was that the master cylinder and power booster were defunct and needed replacement. These repairs were made and I retrieved the car. It was a hefty bill but par for the course. Keeping an otherwise good older car on the road is a lot less expensive than replacing it. Shortly afterwards, I noticed the brakes were still acting the same as before--soft pedal, longer push. I took the car back to VIP for further diagnosis. The surprise was when the service rep informed me what they had found: The antilock braking system (ABS) had failed and needed replacement. What made the surprise pleasant was that, because they'd missed this fault in their original diagnosis, VIP was going to obtain and install the new ABS unit free of charge--saving me a couple of grand for part and labor. Wow. I call that owning your profession. Fair is fair, and I will continue bringing our vehicles to VIP when they need service.

    Car was running poorly so left it with them. Got a call stating that it needed a serpentine belt…read moreand idler arm pulley and needed my OK to make the needed repairs. I gave them the OK and then he added that the car had oil and transmission fluid leaks to be aware of. PIcked the car up when done and drove 4 miles down the road when steam and smoke bellowed from the hood. The radiator hose was blown. Had it towed back to VIP and next day they said engine was fried. Brad claimed he had warned me of radiator leak, which he never mentioned, and would make no sense to spend nearly $500 on other repairs and ignore a radiator leak. Called corporate office to complain and they said they would get back to me.. Never heard from them and now I have no car.

    A & J Motors - autorepair - Updated September 2026

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