I've lived in the Manchester area for ~ 6 years now and have used Pro Plumbing before, with varying…read moreresults. However, this last time I fear is my last. We had a clog that was impacting our bath, dishwasher and kitchen sink. We called them in seeing if they could possibly unclog. They were unable. I'll be honest in I'm unsure if this is due to them or the previous people who I suspect also did incorrect work. Instead of admitting this, they continued going forward with different actions. They couldn't fix the drain and so put a ton of silicone down it (and all over the base of the tub without cleaning up) and said "I can't tell you it won't leak" Which is, obviously, upsetting and means that the tub is still unusable. The next plumber assured us it is definitely leaking under the tub now. They then tried quoting us $3,000 to fix it. We denied this and went with a different plumber, who unclogged the line in less than 30 minutes for $250. So now we have a functional kitchen sink and dishwasher, but an unusable tub due to the pro plumbing plus service. The new plumber also quoted less than a $1000 to fix the now messed up tub. To note: They didn't charge us anything. We usually get a visit fee of "we looked at it" so I'm unsure if they knew they had messed it up or what.

I wanted to install a utility sink in my garage, so got some quotes from some of the local…read moreplumbers. Chris from Pro Plumbing gave me a good price and we bought the sink, called the shop and got the work scheduled. Chris came out the next day and got everything hooked up, and with no leaks too. Highly recommend Pro Plumbing, and Chris too.

Wayne has done work for me on multiple occasions. He is an excellent honest plumber and a wonderful…read moreman. Due to the nature of my problem he squeezed me into his busy schedule. After he was done this past time he told me I'd have to replace my sewer line in the future. It wasn't for him to get additional work, it was a warning so I was prepared for the inevitable. When I thought I needed to replace the kitchen faucet he saved me money after telling me he could rebuild the existing one and it works like new. I can't thank Wayne enough for his quality work, fast response and most of all his honesty. He is so a nice man and his prices are extremely fair. From the moment he walked in my door for the first time it was very clear his first and main priority is the customer and fixing the problem. I'm a repeat customer and Wayne is the only plumber I will ever use. Thank you for everything Wayne. I appreciate everything you have done for me. Joe Mintz

Showed up days late. Charged a lot for his labor, but he did a competent job and I'm willing to…read morepay for that. The charge for parts was twice the labor - he said he was charging me his price. I checked what I would pay for the identical parts. Let's just say it was quite a bit less.

We've had Chris do work several times on multiple houses over the past 10 years. He is excellent,…read moreefficient, and reasonable. Furthermore, I trust him.

These guys came out all the way from Winchester to Fayetteville and found all the problems and…read morefixed them quickly. Very professional. Call these guys.

Fast friendly and efficient. Cost effective. Would absolutely use again…read more Came on a Saturday to install. Really first class folks

I want to thank Palmer Heating and Air.. I watch several houses on Tim's Ford.. I call one and I…read moredid not get back to me so I called Palmer's heating and cooling they said they'd meet me at 2:00 at this house and they was there they on time and fix the problem and I was very nice I recommend them highly..

I was very happy that my went with Rose Air! Troy was great, as was his office staff!…read moreTroy diagnosed my system, and clearly showed me what was wrong explaining in details I could understand. The price he quoted was fair (no diagnostic fee) for repair. He offered me a new system, that was well worth the extra cost over repair. Even thought I'm selling my home, I figured a new system (not one 18 years old) would be good selling point, and I'm comfy while I'm still here. Please give them a call and tell them Jeff F. from Manchester, TN referred you. And, no i will not get anything for that; just want him to know how much I appreciate their business and the quality of product and installation.

Today is December 14th, 2025. On December 1st, Roscoe Brown came out and replaced a part on our…read moreHVAC that was broken to fix our furnace. Our furnace stopped working yesterday. Today is the coldest day of the year. Despite saying that they are open 24/7 for emergencies, I have been trying to get in touch with them since 8AM. Here is what has happened: 1. The Tullahoma number hangs up on you as soon as it gets through the "Your call might be recorded" message. 2. The main number for the Murfreesboro office doesn't have anyone answering the phone 3. The online chat to get in touch with someone has no agents manning it and all of the chats end with no response 4. Their physical office, despite saying they are open 7:30AM to 4:30PM on Sundays, is closed and locked and no one is there. Do not depend on Roscoe Brown because their "repairs" last barely two week and then they will NOT respond to you in an emergency. Use literally ANYONE else.

I'm stuck between a rock and a hard place. My unit was serviced because it wasn't cooling properly…read more Tech came out and put in 3 pounds of Freon because it was low. Total cost $372. Suggested I have a test done where dye is injected to see where the leak was. Cost $150... suggested to wait a while for the dye to circulate. About 30 days later I contacted them stating that the unit was continuously running and not shutting off. Tech came out and diagnosed the evaporator coil was bad but under warranty. The cost of labor is $1.050 to replace a part under warranty. How does this make sense. Help me understand this.

Quality came out to repair our HVAC system. Due to its age and symptoms (almost 20 years old) they…read morerecommended a replacement unit. They installed a new Trane and we couldn't be happier. Our Heat pump went out during the evening and they were there the next morning to diagnose the problem. The technicians seemed knowledgeable and were friendly. I have used several heating companies up here on the mountain and I will be going back to Quality next time we have an issue.

I have called Quality for at least the past 5-6 years. They are always quick to return calls and…read moreextremely responsive to both non-urgent and emergency matters, day or night. They are reasonable priced and I have never felt like they are pushing me to upgrade or overcharging me. In fact on a couple of occasions I expected to pay more for an after hours call and was appreciative to only get charged for a regular service call. If I could give them 10 stars, I would!