I had Jerry out to fix my LG washer about 5 months ago. he replaced a pump and it was warrantied…read morefor a year. the pump stopped working about two weeks ago and we tried to call him, his mailbox is full so I had friends text him as he requested. one person he did not respond to at all and another after two days he asked for our address and then never contacted us at all. We are owed a new pump and if my husband had not ordered one after the last time and knew how to put it on I would still be without a washer going on more then a week.. And we do a lot of wash in this family. SO when is he going to respond and say he cannot come, or he will come etc. Very poor business person at this point and I live in a rural area where repairmen are scarce esp for LG appliances and he knows this.. so what happened to this guy I have no clue but he could have found the time to answer me and also tell my friend who he asked what was our address what his plans were.

Jerry is absolutely the best repair person I have ever met. He is exceptionally reliable. He came…read morewhen he said he would, charged what he said he'd charge, and the repair took exactly as long he said it would. He kept me informed from my first cry for help, to the time he arrived at my door to fix my beloved dryer. His prices were extremely reasonable! He was accommodating, polite and professional. I will use him every time I need appliance service and I will recommend him to anyone! Now...if we could just get him to provide Directv service....those bastards keep you waiting for days...

The repair man quickly and efficiently identified the problem with our refrigerator and gave us a…read moregreat rate to fix our issue. He was also able to find the parts we needed at a local store and completed the repair the same day.

From the owner: Major Cooling is dedicated to great customer service. We have respect for people’s homes and…read morebusiness and want to ensure that the work we provide is top tier. Major Cooling strives to fulfill our duties with 100% efficiency!! We are looking forward to providing assistance for all your needs.

Trying to communicate with them. They do not answer nor return calls. NEED to know if they are…read moreever going to return & complete repair to my washer. They were paid half the total cost on October 3 when parts were ordered. Received call Oct 15, repair person would be here Oct 17 to complete servixce. He did NOT show up or call. Despite my repeated attempts to contact them, I have not heard from them at all. Understand they are small company & there may be extenuating circumstances. I am willing to work with them. BUT they need to have common courtesy to at least contact me.

I called Old South Appliance and Repair and they schedule me for the next day. My garbage disposal…read morestopped working and I was desperate to get it running again. The appointment only took 10 minutes to identify and fix the problem. Plus, my repairman checked additional appliances connected to the disposal unit. He was curious and very professional. The dispatcher let me know when the repairman was coming, and he was right in the time frame given. I would definitely call Old South Appliance again. Thank you!

Great work but there is a problem with my the refund of $ 129 the diagnostic fee it was not cost…read moreof the They said that we get that back if we had to repair completed and we did.

I did a review and the company responded to my review saying they are so sorry for my experience…read moreand to contact them with the phone number they listed. Same old phone number that doesn't reach a live person.....but has you leave a message or tell you to got the Internet and schedule an appointment. I've gone to the BBB and CPA with reports on them and it's taken hours of my time fulfilling requests for information. It's to the point where I did not get a refund on the money I'd given them for a totally bad diagnosis of my problem. Worst company I've ever dealt with. I'd left messages for them to call me...have never had one call. BBB thought it must be a scam company. Do not use this company!