Sierra, our driver, was great at communicating updates on arrival and was friendly and had a…read morepositive attitude. He helped us get set up at our hotel and made sure we were good for the night. Great service!

DOES NOT DESERVE A FKN STAR…read more So disappointed in the towing company, my daughter got her vehicle towed and this company had her vehicle for couple days and they looked for something to steal!!! And that they did, they took her iPhone, and ransacked her vehicle. My daughter had her stuff/belongings in certain areas and when received by the collision center they took pictures on how they received it and it was nothing like she left it, so be careful on calling this place for towing! People are so disrespectful!!!

Driver showed up right on time. Explained what I needed to know. Friendly. I'd call them again when…read moreI need a tow.

My girlfriend accidentally locked my keys in the trunk of my car yesterday evening and AAA assigned…read moreSanta Fe Tow. Leroy arrived within 15 minutes and got me into my car in five. He was just going off shift and was nice enough to take me as his final job of the day. A really nice guy and obviously knew what he was doing, he said he had been at it 14 years and it showed. Excellent job!

Our driver/technician Dennis was freakin' awesome! He helped us out with our vehicle situation and…read morewas a great resource in our time of need!

Very kind people. I was stuck after hitting a chunk of concrete on I-40 west of Albuquerque. Amador…read moretowed my truck and took care of me like I was his own. Definitely a great place to have repairs done!

Do NOT bring your vehicle to A & S Auto/Truck Care for automotive repairs or servicing! Coming…read morehere was an expensive mistake and an extremely negative experience. I am giving it one star since I don't have the option to give it none. Regarding the owner who was also the mechanic (Armand): * Over charged for services and parts provided * Did not itemize my bill and could not explain the total cost * Did not guarantee the work provided * Unprofessional and combative * Refused to listen to the car the very next morning after repairs were completed as it was still making the same noise I had taken it in for * He said, "Maybe you're just hearing noises you want to hear" instead of asking me to bring the vehicle back in to listen to it as a professional should have offered up front * Stated it was a new noise that I was hearing without re-inspection of or listening to the vehicle again * Stated I would have to pay for more services and parts since his original diagnoses did not resolve the issue. He said this without looking or listening to the vehicle again. * Put two gouges into my brand new rim as well as other smaller scratches * Vehicle came back dirtier than when I left it off * He was more interested in his cell phone than listening to the car issues and getting the keys and locking lug nut when dropping it off for repairs * The facility is disorganized and cluttered and the parking area is covered in debris Overall, this was an incredibly disappointing experience. I am completely shocked at the owner/mechanic's lack of professionalism and combative nature. I can't help but think his defensive behavior is due to his untrustworthy workmanship. He was abusive and accusatory. I thought he would simply ask me to bring it in to listen to it or ask me to give it a couple days to let the parts break in. When I told the owner/mechanic that I was going to recommend my dad cancel his upcoming vehicle appointment and write a review of my experience he said, "do what you gotta do". During the one short follow up call I made, he said he was "very busy" and had "work to do" before hanging up (this would have been an even shorter call if he had just told me to bring it in). Clearly, A and S does not care to retain customers for future business. I will never use this facility again and you should not either.

Rude driver on there cell phone swerving I. And out of traffic . No a good impression for this…read morecompany .

We had a serious accident on I40 due to medical emergency. Our truck was towed to TNC Recovery…read morewhile I was in the hospital. They were prompt, professional, and helped my wife through a stressful time. They gave us food for our dog, offered to store our bikes for free, and helped in many other ways. Can't say enough good things about these guys. Needing a tow is never fun, but if you need it, this is the place to call.

*Quickest. *Easiest. *Best value. *Most courteous. I had my…read morecar delivered in under an hour without breaking the bank. The dispatcher and tow service guy were both polite and respectful. They made it so easy and I felt significantly less stressed in such a stressful situation. So, I would definitely recommend them for your towing needs!

BOLD FOR ATTENTION.......Did the service work without notifying me of the charge until after the…read morework was completed I was pressed for time and short on cash and just paid it to avoid the headache. I left feeling like it was my fault I didn't know of the charge.

If all you need is a tow and you don't mind paying a ridiculous amount, this company may be fine…read more But I would definitely discourage from using them if you need anything else. Customer service is below the most horrible. Our truck was broken into the day after we flew out of abq for thanksgiving week. We had used a park & stay hotel (also would not recommend doing that) and got a call that a window had been broken on our truck. We were out of the country and didn't have any option besides to have the truck towed and stored for the week. My husband made a few calls to try and find someone who would store the vehicle in an indoor space since we had a wide open broken window. J & M said they could do this so we went with them. My husband asked if picking the car up after hours on a Sunday evening would be would possible since that was when our flight arrived and we live 3 hours from the airport and had to be home for work Monday morning. He was told that we just needed to give dispatch a call earlier in the day to arrange the pickup so someone could meet us. So fast forward to Sunday when we are traveling home. My husband calls dispatch a few times and can't get anyone to answer. Finally gets someone on the phone (not who he originally spoke with) and they said no we couldn't pick it up that night. That was annoying, but we couldn't really do much about it and we understood it was maybe not in the norm, although they had said they would when we arranged the tow. So we rented a car at the airport and drove home that night. The next day we have to get our rental car back to the airport so my husband calls J&M to inform them we are heading in from 3 hours away to get our truck. We are told we need to be there by 4:30 or we can't get it. So we make arrangements at work and leave early to go get our truck. We get there to find it has been stored outside in a lot for the week. At this point, my husband is pretty frustrated. He asks to speak to the manager who refuses to even HEAR that someone told us it would be stored inside. Zero conversation or accepting that someone may have misinformed or even that there could have been a miscommunication. He straight said "you're lying" to my husband. Why would we have made that up?? In the end, it cost us $600 to have our car towed 5 miles, stored for 6 nights outside with no window, the additional cost of a rental car, and 6 extra hours of driving. If this company had just been honest and delivered what they promised on the phone, even just the indoor storage, we would have been fine with it all. But two "promises" not kept, a manager that is yelling at my husband that HE is lying about what he was told over the phone, and an astronomical price, I'd take my business anywhere but here.

poor service, bad repairs. 6 months to get our vehicle repaired. They "forgot" to notions that…read moreparts came in. Terrible communication. we kept having to call for updates. After repairs to the under carriage then dam muffler fell off.

Their service was awesome. I would highly recommend them. Their price was fair, and they were on…read moretime and highly professional.

Andres has a great tow unit and he's a great guy to help you when you're in a bind. Not only did he…read moreprovide a easy, quick, pleasant tow but when he dropped me he took a look at my engine and gave me his opinion about my problem. And he was close to right. Not he tows ... he's not there to be a mechanic but any time someone steps to help in the way he did by taking a couple extra minutes ... that's nice and worth consideration when you're needing help.