Cons: They're good when they show up but it's difficult to schedule a last minute ride. And they…read morewere late picking me up when I did schedule for a ride. Timeliness is important when going to the airport. Pros: they take card and cash.

Driver ran two red lights and made us feel very unsafe. We made him pull over and let us out on the…read moreside of the road late at night to wait for a Uber. Driver seemed completely incoherent. Do not trust this company.

I would classify the experience we recently had closer to a chauffeured limo service than a taxi…read moreservice. The owners Catarino (Mr. Gomez) & Maya take care of every detail. They genuinely care about their clients & providing a good experience. Catarino picked us up at my home in Bakersfield & drove us to San Diego getting us to our departing international flight on time. One week later he was right there waiting to pick us up & drive us back home to Bakersfield. His vehicles are so clean & comfortable. We were all so tired from our travel that it was nice to be able to sleep most of the 4+ hours home while Catarino took care of getting us home safe. The wife and I are already planning a outing to our costal wine country & we'll be calling Best Taxi to get us there & back. Highly recommend. Thank you Catarino & Maya.

The owner is rude and refuses to accommodate people who are allergic to her scented car care…read moreproducts. Refused to even acknowledge it as a problem. Kept changing the subject and butting in the conversation. Terrible experience with one very rude lady. Don't expect any sort of customer kindness from this company. A nasty ride is all you get.

That one star they have under the reviews believe it they told me 45 minutes at 10:00 last night…read moreand here it is 3:00 in the morning I'm still waiting on to come to go get me some food for my kids he was all for it until he heard my street name he should have just told me I'm too much of a p**** to come that way don't ever use this company scary little f***** Sorry I know Google blocked that word but here I'll spell it out for you f a g g e t you could have just told me that you was too scared to come to my neighborhood and I would have called the next cab company or an Uber but I sit here and waited all this time and gave you extra time cuz you said you were busy next time just tell me you're a p**** a coward scared to come down the street in the Okie at least have enough heart to tell me no so I could have asked someone else as a customer don't use these people there's a reason they had one star come prove me wrong b**** you have my address you know who I am it was the one that you were supposed to show up to at 10:45 last night if you got enough balls to prove me wrong come on I'll send my 12 year old son out there to slap you like the b**** you are that was his food that you wouldn't come and take me to get and if you're that scared then just say so next time don't let my children sit here and start because you said you'd be here in 45 minutes I knew you're a f****** lying when you didn't ask for a credit card number quit being a coward have someone of a man to yourself

Called the day before to schedule a taxi for 3:20 am in order to catch a train. Apparently the…read moretaxi came by at 3:00, called one time, and then left when no one answered. At 325 we called to check on the status of our cab- the woman who answered said she came by and called at 3:15. (Not true). She stated she would send another taxi to pick us up. We waited another 15 mins or so, and no taxi. We ended up missing the first leg of our cross-country train trip, and had to reschedule the entire trip.

Please if you value your life don't use this service. Almost ran me into the side of the road cause…read morehe felt that him going first was more important than my life even seems funny to him. Just imagine the service from him definitely worth going somewhere else just read the rest of the review from this place not only mine.

its a shame the TAXI drivers have to take the blame for, poor management! sorry TONI, but the…read morestate of these cab are disgraceful. I had to have someone, an innocent friend, drive me to a work party because I could not risk getting-'who knows what' on my suit.

There are still good people in this crazy world we're living in…read more So I had good chat with my UBER driver Aderemi about everything EV vehicles on the drive home to my house. He dropped me off and that was that. Nope,,,,So i get a knock on my door about an hour later and its Aderemi standing there and says "Is this your wallet?" Yep it sure was. I'm like yep thats my wallet. It was completely untouched and i just knew nothing was missing. I reached in and gave him another tip which he didn't want to take. I even gave him a hug when he was leaving. This isn't about the money or going through the hassle of canceling all my cards and having to get new ones. This is about human kindness. This stuff goes unnoticed every day and we only see the worst in people on tv nowadays. This guy is a great human being and may the Lord bless him and watch over him.

Rating: ​I've been driving for Uber for a while now, and I…read morecan say with full confidence: You aren't a partner; you're just a ghost in their machine. ​The biggest issue isn't the traffic or the pay--it's the "Support" team. Calling it a team is a generous overstatement. Every time you have a legitimate issue, you are funneled into a loop of fake AI bots and automated scripts. You can explain a complex problem five different ways, and you'll receive the same copy-pasted response that doesn't even remotely address your concern. It's a wall of digital stone designed to make you give up. ​Key Issues That Never Get Resolved: ​The Hertz Rental Nightmare: Trying to coordinate between Uber and Hertz is a disaster. I've had issues with vehicle eligibility and billing that should take five minutes to fix. Instead, I get stuck in a "support loop" where the AI tells me to contact Hertz, and Hertz tells me to contact Uber. Uber's automated system simply isn't programmed to handle real-world logistics. ​Ride Dispatch Glitches: There are days when the app simply stops sending requests despite being in a "Surge" zone. When you reach out to ask if there's a technical account flag, you get a bot telling you to "move to a busier area." It's insulting. ​Zero Accountability: There is no human element. If the algorithm makes a mistake with your pay or your rental status, there is nobody with the authority or the brainpower to actually click "fix." ​Bottom line: If you value your time and sanity, look elsewhere. Uber has replaced human empathy and problem-solving with a cheap AI mask that does nothing but waste your gas and your patience. You are completely on your own when things go wrong.

Saw the single glowing one star review and thought I will give these folks a shot and if they do a…read moregood job give them another 5 star review. Was Promised cab in 20 minutes and at 30 minutes called and checked in they said it was going to be 10 more minutes. So really 40 minutes. Made a lame excuse about traffic and did not apologize. There is not much traffic in bakersfield in the early morning. Did not call and tell me they were running late. And on top of that when I expressed my displeasure they hung up on me. The person handling the calls has no people skills. Did not answer the phone with the name of the company. Did not apologize. Just seemed frustrated that she had to deal with customers. I like to give the little guys a shot. But was a mistake this time. If it is going to be 40 minutes tell me. 40 minutes would have worked for me and I wouldn't be stuck standing out in front of my building not keeping the taxi driver waiting. Final wait time 50 minutes They charge $2.75 a mile Did not tell me over the phone that it is cash only. I got lucky and had some cash. But usually wouldn't have had enough to cover the tab.

Not good. I've been waiting over an hour. I called them and they are checking. This is not the 1st…read moretime I use this taxi service. I'm not sure why I used them again