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    A-Best Insurance

    1.0 (2 reviews)
    Open 10:00 am - 6:00 pm

    Services - A-Best Insurance

    Homeowner or property

    Car and truck insurance

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    10 years ago

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    4 years ago

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    Linda Nguyen - State Farm Insurance Agent - State Farm Agent

    Linda Nguyen - State Farm Insurance Agent

    (5 reviews)

    Braeswood Place, West University

    Very expensive. I found a better agent with less expensive quote. The agent was courteous but late…read morewhen he quoted me the auto insurance expense.

    I had to sign up foe Yelps so that I could comment on Linda Nguyen and State Farm. I came to…read moreLinda's agency when I moved to Houston in 2016. Mostly because as a Vietnamese I always try to find chances to support our people's businesses whenever I came. I have to say it was the best choice I made. The entire office was so nice and professional, that include Linda and her brother, Peter, and Edith. For all the time I was with them, I always had the best quotes and best care. It feels like a family rather than an insurance company where we have to be vigilant and often get ripped off. I also want to compliment State Farm for the same reason. They reached out to me when I had a small fender bender and didn't pay attention to the accident besides my safety. They took care of everything so professionally and fast that I couldn't believe it. I moved around a little bit in town, and whenever I reported the new addresses, they would cut me a check for deduction if that place is a bit cheaper. That's so moving! Now I have permanently relocated to Pearland, I had to leave Linda Nguyen and State Farm for a local agency and a different company with regrets. Simply because State Farm doesn't really cover home insurance in Pearland and I wanted to bundle everything under one company for good reasons. And even when the new company neglected to send the cancellation to them, Edith at Linda Nguyen graciously helped me get the full refund with no question asked. My wife and I still feel bad that we left them and they were still so kind and caring to us. Thanks Linda, Peter, Edith, and the people working there for State Farm. You guys are amazing! Wish I could have more stars for you. From An

    AAA Houston Insurance and Member Services

    AAA Houston Insurance and Member Services

    (61 reviews)

    Galleria/Uptown

    This review is purely for getting an international driving permit, which was a great experience…read more We were greeted upon arrival, the staff processed our paperwork, and we were out within 10 minutes! You don't have to be a AAA member but will need to bring a filled out application form, 2 passport photos, and $20 cash or credit. There's a small area with chairs to wait and a shelf full of travel pocket books to different countries that were fun to browse and seemed pretty useful for those who like paper guides. Happy for an easy and smooth experience!

    Last year, my 5 year membership lapsed because my debit card number changed and I…read moredidn't notify AAA for the automatic monthly payment. when I realized what was going on, I contacted them. to renew I was requi to pay in full the year ahead and was told I could return to monthly automatic payments in a year when it came up for renewal. Next month is the annual renewal. I was unable to set up monthly billing through their website so I called them this morning. The first call entered me in a loop of transferring. At one point I was told by the automated system to call back during regular business hours. it was 9:30 am cst. Second call started me in sales department, I explained what I needed and the person didn't know if that could be done, she needed to transfer me to service. I explained to service the situation and they said it could be done, but ththey had to transfer me to sales. The next person said it could not be done. Out of frustration I told them to cancel my membership. since I had paid in full almost a year ago, there would be a refund due for the unused portion. They were unable to tell me how much the refund was and where it would be issued. They said it would go to the card I paid with a year ago and no one in their company knew that card number or even the last 4 digits. I was told someone would call me back. When I received the call back, the person started from scratch and said she understood I wanted to cancel and she co help me with that. I explained that was handled by the previous person and my question was about the refund. She spoke over me several times. she was no help. I told her that call was a waste of time. she said she would put in a complaint for me and get me a call back. I said oh please no. Told her I'd do my own complaint on yelp. I can ima how much money this company spends to attract new customers. Sadly that is a waste if you are not going to provide decent customer service. former 6 year member

    A-Best Insurance - homeinsurance - Updated September 2026

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