Made an appointment to see a rental unit. I showed up 10 minutes early and waited 10 minutes past…read moremy appointment time no one showed up no on called and that's a 20 minute drive one way to get to the property. Very unprofessional

From the owner: APG Property Management efficiently manages properties as though they were our own, providing…read moreclients with security that their properties are being prudently and professionally cared for. We support neighborhood communities by providing clean, safe, affordable housing to qualified tenants. We strive to... -live and work with honesty and integrity. -operate creatively to provide solutions to owners and /or investors looking for management or to sell their property, maintaining a relationship of trust and reliability with financing partners. -do our best to manage costs, work hard, seek to increase business and, in general, to be good stewards of the income and property which God has entrusted to us. -answer complaints and respond promptly and courteously to service requests; to participate in the education of tenants to increase their understanding of personal responsibility. -to rent property only to tenants with a reasonable means of consistent and faithful payment. -to deal courteously and fairly with our vendors and business contacts. -remain involved with local investment clubs and landlord coalitions in order to maintain and grow a wide network of contacts and professional friendships.

don't recommend this property company. They don't believe in giving individuals a second chance…read more The past two places of residency I have paid my rent on time and at times, ahead of time. I make 3 times of what is needed to afford the property and because my credit score was a little low I was denied. I went through a divorce and explained that and now, getting back on my feet. And, in a program working on my credit. I'm quiet, very clean and take care of others peoples properties as if it's my own. That's ok, time will tell....

As a tenant living at one of their properties, I felt uncomfortable and on occasion unsafe by the…read moreway that they managed the property. They do everything in-house and cut corners so that they don't need to pay for adequate service/repairs.

Julia and her team were wonderful! We toured many homes, made many offers, and even had to back out…read moreof a contingent offer before finding our home and Julia made it all seem easy. She guided us through the full process as first time home buyers, referred us to fantastic partners (inspector, mortgage broker, etc), helped us navigate using a VA loan in a competitive market, provided encouragement when our offers didn't get accepted, advocated for our best interests, provided great feedback on home repair/reno considerations, and so much more. I really appreciated how her team worked together to accommodate our schedules, and we loved working with her partners Debbie and Brett when she wasn't available personally. We couldn't be happier with our home and are so grateful to Julia and team!

OH.MY.GOODNESS!!! There is nobody like Kelly! My situation was a bit crazy because I was 2 hours…read moreaway and needed an accessible home during the craziest real estate market of my lifetime! Kelly not only previewed a bazillion homes for me but she was compassionate, funny, diligent about my budget and better still... when I finally was able to secure a home, she helped me offer a reasonable price, did the walk through for me and recommended great contractors for my renovations. It was as if I have known her forever. Call her because she will be on your team from the first moment of contact!

I would not recommend Gallagher Property Management. They raised the rent without completing needed…read morerepairs, which is extremely frustrating as a tenant. Maintenance issues take too long to address, yet they have no problem increasing rent. I have never paid my rent late and I keep my property in good condition, but despite rent being allowed between the 1st and the 5th, I receive emails as early as the 2nd claiming I'm late and warning that a late fee will be added even when I've already paid. That's stressful, inaccurate, and unprofessional. It feels like they are more focused on collecting fees and raising rent than actually taking care of tenants. Overall, they come across as money-hungry and not tenant-focused. If you value responsive management and fair treatment, I'd think twice before renting with them.

Competent management, friendly, accessible I went through 4 other managers before finding…read moreGallagher

I was tenant at one time and the communication was horrible. Once I moved out, they could not even…read morecut a check for $60 minus the rent , even though I left the apartment in excellent condition in a bad neighborhood. And I called them 5 times and no one called back. Talk about cheap and rude.

I love my apartment and the company roc was respectful and kind he helped me move in an made sure…read morehe found a area an friendly neighborhood environment for my child I recommend this agency

Yourway and his staff are so friendly and very professional , they always come and take care of any…read moreof my problems I may have in a very timely manner

From the owner: Yourway Properties, Inc. (Yourway Contracting & Yourway Property Management) has put together a…read moreteam of professionals who have the experience needed to assist you in making your property investments prosperous and profitable. With over 25 years of experience, our reputation in Rochester NY is longstanding and you'll discover our work ethic to be unparalleled when your entrust your property to our stewardship. We invite you to contact the best property management company in Rochester NY by clicking the button below, and we will promptly reach out to discuss your property management needs!

I gave five stars because it's a fact that Dunn is a great retirement community having very high…read morestandards... I do know several Dunn residents. However... Your chances of being accepted at Dunn Towers are not very good If you're a man with hobbies that will take up apartment space, such as hobbies where you use a workbench. Getting into Dunn, and your retirement future, is at the mercy of being judged by woman over half your age. You see, they do a home visit. When the home visit woman visited me, she was very courteous, respectful and professional. However, I was denied and told I should "weed out" my hobby equipment. I really believe she saw my hobby as junk that can simply be discarded! I think that was insensitive to me and my hobby, which is fixing tube amplifiers and radios. But I understand, to someone who knows nothing about this hobby, my small studio apartment could look more like a workshop or storage area. I'll bet the home visit woman wouldn't have this reaction to seeing, for example, an elderly woman seamstress' apartment piled high with materials all over the place. Or pack-rat woman whose apartments are wall to wall dolls and antiques. As woman, the Dunn office personal might instinctively relate to such hobbies, while naturally viewing my hobby as junk. As such, they may be subconsciously and unintentionally showing a preference towards choosing woman residents. This all goes to show, as with any apartment property, you may be next on the waiting list but that does not mean you're next to take residence. I tried to make the Dunn woman see that my studio apartment is cluttered due only to its small size. The Dunn apartment I was shown is a more roomy one bedroom apartment that has a huge storage closet. I pleaded with them that I would store my hobby stuff in that closet. Out of site. No clutter. But they still denied me. To be fair, I should note that another reason for my denial was that my current apartment has not been kept up well. This is due to a problem I've recently developed in my legs. I gave my word that I would have housecleaning help at Dunn and would not allow these conditions to develop again at Dunn. But, again, the word of a 25 year resident at my current apartment meant nothing to the Dunn home visitor woman and property manager woman. They did generously agree to give me another chance, someday, but I feel they could have taken me for my word. Instead, they suggested I spend money on housekeeping now in my current apartment, just to get it up to their standards. I even explained to them, that would not be practical, as I'm scrimping to save up money for my Dunn move in fees. They just wouldn't take my word on anything. Again, The Dunn woman were very nice to me but I feel I was unfairly and too hastily denied.

Trusted this useless property management company to manage our properties. They did a terrible job…read moreof placing tenants in our units so the renters were impossible to evict when they stopped paying rent. They've also neglected all of our properties and we're now paying thousands to repair each one. We will be suing.

Shady and unethical business practices! Do not hire them to manage your property. They scammed me…read moreout of money so I took them to court. I won, of course and now they won't pay. But I will get my money... Do not do business with them! Avoid at all costs!

Javani is a pleasure. His customer service is really excellent! Prompt communication and…read morecomprehensive information is always shared.

You get a zero. We had a scheduled phone appt. There was no call, no text, no show. You were our…read morefirst call because of your high Yelp reviews.