She is amazing. Every year I look forward to going to her. Nichelle is very professional and knows all the recent changes. We can always count on her to do our taxes right and we have never had an issue with them. read more

All these positive reviews about Nichell are 100% correct! For years, I was doing my taxes on Turbo Tax and decided to seek help from a tax expert this year to make sure that I was doing it correctly. I messaged Nichell through Yelp in the late evening thinking I'd get a response the following day. To my surprise, she responded within minutes to let me know that she was more than willing to help me. She was very friendly and responded to my questions via email SOOO quickly. Such a genuine person and definitely seems like someone who values her clients. You are in good hands with Nichell - trust your tax prep to her! read more

Stop looking around for where to get your taxes done cause this is the place!!! The highlight of filing my taxes here is the superstar Nichell. This girl has been doing this for a long time and you will notice that in her work. Nichell knows every nook and cranny of getting you a good tax refund. What I appreciate the most is that not only is she knowledgeable, but she is a great teacher. She prepares you for your next tax return, which is great for someone who doesn't know much about it. I highly recommend Nichell for your tax return. She made getting an appointment very easy and made me feel very comfortable. Thank you Nichell! read more

First time coming here to file and I am glad to have found. Nichelle was prompt experienced and very helpful. Found her through google/yelp and nothing but great reviews. And here's my review I highly recommend this business and Nichelle! read more

I wish I could give 10 stars! Such a big help. I was stressed out when I came in & I was laughing & dancing on the way out! Thank you so much! I will ALWAYS use "A Better Tax Service"! read more

Absolutely stay away from this place if you want your tax return. She only let us claim 2 of our 3 children. Plus some how our tax return came up 5.220 short. That was most of our money. We desperately needed that money to move due to owner selling house, now we will be homeless. This place is scammy. Dont say i didnt warn you. read more

This was my first time in getting my taxes done at Better Tax Service, I had very pleasant experience. Nichell was very personal, friendly & thorough. She was quick and efficient. Got my taxes done in less than an hour. I will highly recommend this place to get your taxes done, very reasonable rate & great atmospher. read more

This is my third time doing my taxes here with Nichelle & she is so awesome to work with! I absolutely HATE doing taxes ugh, I'm sure you can all relate. Via their website you can securely upload your documents needed and she handles the rest! Even double checking via email and keeping me updated. I'm so grateful for them! read more

Been doing my taxes here for years - Nichelle now the code and is always professional. Even though we live in Riverside County I do not ever hesitate to work with here to have her compile and file my tax return, Don't ever go with Block or Hewitt those places will promise you the world and charge you later ... here simple straight pricing .... this is the place to go for San Diego Taxes read more

Nichell answered all my questions and explained everything thoroughly. Super knowledgeable. She was super professional, but still personable and didn't make me uncomfortable. Everything was done in a timely manner and I was in and out of the appointment well within the hour. Fairly priced and definitely worth the trip there. Save yourself some time and a headache and just go get your taxes done in person with this woman. She's great. read more

I can never thank Ms. Nichell as much as I do!! She makes the tax process easy to understand & helps explain terminology when you feel lost at times. It doesn't matter the distance or what circumstance, she just gets people & that's hard to come by naturally these days. My documents are always neat & organized. And the time frame my returns gets here always amaze me. read more

Went in to get my taxes done with confusion as always but not today. Nichell was awesome and explained everything as we went along. By the end I felt listened to and given the best service. Will definitely be back next year. Also if you want to feel like it's a personal experience and not just another customer A Better Tax Service is a must. read more

I've been going to Nichelle for years and have recommend her to many friends who've been more than satisfied! I'm self employed and my taxes are somewhat difficult with a lot of 1099s but she makes it a fast and easy process. read more

Wow I am shocked to see that anyone is unhappy with their experience with Nichell! I've been going to her for years and she is always amazing, my return is always higher than expected and she incredibly friendly and professional. I highly recommend, unless you hate getting the most out of your tax return!!! read more

The service we were provided was amazing, I've recommended Nichell to Several people already and love that we are having our taxes taken care of by a professional. The prompt response time to questions was a huge plus, and receiving all documents in an organized fashion was the best. read more