From start, the estimate, to finish, the siding, the process was professional and easy with no…read morepressure,just information. Was impressed with the estimate process with Doug and just got better with the install with Jim. All during the install I was always updated day to day on what was being done and asked if there was any questions about work to be done the next day. Was more than happy and impressed with the results and get comments on the job done and the products used.

Be very cautious of this pinnacle company! They will tell you the initial credit check will be a…read moresoft pull. what they don't tell you is that they go through multiple loan companies, so one may be a soft pull and the other will be a hard pull. Then when you find out and call pinnacle and tell them you do not want to go through pinnacle, I even go so far as to call the loan companies themselves. And tell them you do not want to go through with a contract. Pinnacle finds a way to still go through it, so they are very misleading. I just got a letter from expedian letting me know that my credit rating was lower drastically. And my loan was denied not sure why it was denied, I refuse to go with the process before it was denied. Also trying to get a hold of the manager was trying to pull teeth he was always in a meeting or not in the office. Finally I got a hold of him and made him send me a letter to where I can send it to all the credit companies Expedien, TransUnion, Equifax, explaining Pinnacles deception. I know TransUnion said they would accept the letter, so I'm not sure about the other credit companies.

Great quality windows, excellent team, phenomenal service and speed. They're another option to…read moreconsider that actually treats people right! Give them a chance!

Window Works replaced all of our windows about two years ago. Great quality windows, professional…read moreinstallers who made the whole process a pleasant experience. The new windows made the house quieter and cooler in the summer, could not have been more pleased.

They have been professional, amazing, understanding and honest about everything! Every time I have…read moreneeded something Morgan in the office has been so wonderful to make sure the guys are on top of it and when they show up they are always so courteous. Brad has been great to work with along with all the gentleman they have sent to replace and repair our windows. Thank you so much and would definitely recommend them!!! 100%

Repaired one of our storm windows, technician Reese arrived on time and repaired the window…read morequickly. He also explained how the issue occurred and how to prevent it from reoccurring. Highly recommend this company great job for us.

From initial estimate to final install this was an easy transaction. Competitive price, Bruce…read moreunderstood our window concerns and helped us choose the right product without pushy upselling or requiring us to redo every window in the house. Installation was quick and straightforward even in our old Oak Ridge house. The new windows look great and are so much more pleasant to operate. We will be using Keith Window Co again shortly for more replacement windows as we move through the house renovations.

James Higgins came out and repaired our pool screens for us. He did a beautiful job. Great guy…read morethank you

I had requested a bathroom remodel for my handicapped dad who has been in the hospital and is now…read morein rehab. I was quoted a price and told an estimate of a date he could do the project. I sent a few texts asking when we could meet to sign the contract and get the down payment to him. After a couple texts he replied he would suggest someone else take care of this project. I wish he has told me this earlier so I could have gone with someone else and that is what I told him. He then responded that I was mentally unstable, and he would not get into a contract with me. Maybe if you have been thru breast cancer and then taking care of your elderly parents you might have some compassion towards others. I don't care what his work is like, this is not the man I would want in my house. No respect for anyone!!!

We were out of his work area but he gave me some advice that made all the difference in our…read moreproject. Nice guy