I'm really happy that a loved one was placed here for rehabilitation after a major surgery. They…read morewere in a subacute unit that was so beautiful. The staff was kind, knowledgeable and empathetic. I would recommend Cedar Crest to anyone.

My grandfather was housed here during the start of covid for rehabilitation after breaking his leg…read more He had great nurses and therapist while here. At the time they wouldn't let visitors in but we were able to pick up and drop-off laundry and other personal items. He had no complaints once he was discharged.

Beware of the contract's $10,000 fine clause, hanging over the heads of service users (who may…read morehave dementia or be otherwise confused, hence the need for help)!!! If your loved one makes a mistake and gives money directly to the care giver, they may be liable for a $10,000 fine. The owners of Visiting Angles refused to amend the clause in any way to also protect my elderly parent. Very discouraging. My elder lawyer advised not signing it. Be careful. There can be predatory care givers out there and accidents happen and under the language of the contract, your loved one would be responsible.

This company mis great. They treat me with cheerful respect. They are professional and…read morefriendly.... I was sent a lovely woman who took care of my needs with a smile. She cooked,did laundry and cleaned my home so.... you could eat off the floor. The servoce worked around my time frame. Dealing with them was so plesant amnd they really sent me a"Visiting Angel"

Megan took care of my mom for 2 years who was on hospice at the time , she went above and beyond to…read morehelp us ... simply amazing ! Very professional and very responsible pricing !! She helped my family in ways I'll always be grateful for !

My experience with Concord Health Services has not been a positive or good experience. My mother…read morewho is 91 has been waiting 6 days for a home health care evaluation. Her physician forwarded all the papers on March 22nd and it is now March 28th. I have called Concord on March 25th, 26th, and 27th. My phone calls have not been returned by Lori, whom I was told would call me. If the agency cannot return a phone call how efficient are they in providing service to the elderly? What is a good reason for not returning a phone call? My opinion, before considering Concord research other agencies. Robin Correia

My experience with this agency has been nothing but superlative. Fast response, professional…read moreRegistered Nurses, kind and compassionate Nursing Assistants, and lovely Companions who went out of their way to comfort and care for my elderly family member. I highly recommend this service to anyone in need of them and I am a Family Nurse Practitioner in private practice so speak from the voice of experience and practice.

Very caring staff. Met my brothers needs for personal care and homemaking very well. He continues…read moreto be able to stay in his home, without entering a nursing home.

I have been a patient of Elmwood for 10 months treating a diabetic wound Unfortunately in April…read more2023 I developed an infection and had to have surgery then three weeks of rehab. Today after being told call us when you get home and we will take care of you a person named Liz informed me no way no how we cannot take you. Really after 10 months and tens of thousands of dollars you can't help me ? To bad a few of the nurses are great Liz is a horror. The former boss who left a month ago would never let this happen. Do not use this company many times on weekends they screwed up the schedule and I worked with them now at the end they can't help me. Stay away from this place Liz is a horrid replacement for a great boss. She needs to go. I will contact the owner as they need to know I would never use them again she gave me some crappy that they are full then make room after all this time. My doctors don't leave me in the middle of a problem STAY AWAY FROM ELMWOOD

Awful place to work. Low pay, confused staff, terrible management. Patients complaining they are…read morenot getting their hours and no calls to let them know a CNA will not be coming. RNs beware.

We have had Home Instead watch after our mother for several months now and generally speaking - it…read morehas been okay. One CNA in particular has been terrific when she is here. Home Instead apparently has issues when CNAs call in sick...etc. and apparently do not have ample staff to cover such events (surprising as this is their business). This has caused our family many issues due to last minute cancelations which is sort of ironic as we need to give 7 days notice for schedule changes but they can do it to us at the drop of a dime. What is VERY upsetting is that recently we gave notice that we would be making a change for our mother's care and gave 7 days notice. Yesterday we received a call telling us that the CNA scheduled could not come for the remaining several days and that there was no replacement either. Thanks for being professional Home Instead!!! Nothing like putting it to us / and our mother on the way out. I only hope that this review doesn't mysteriously disappear like some of the others I see out there. I would urge anyone looking for CNA services to ask a lot of questions and be prepared to jump in at the last minute and cover for the inevitable scheduling issues which we experienced far too often..... oh - and dont tell them your leaving until the last minute or they will leave you hanging!

From the owner: Home Instead provides senior home care services in Northern Rhode Island. Services include Respite…read moreCare, Alzheimer's Care, Parkinson's Disease care, Personal Care, Outpatient Care, Short Term Recovery, Veteran Care, Elderly Companionship, Senior Transportation, Medication Reminders, companionship services and more. Call 401-484-1937 for a free senior home care assessment.

I love Claire and her staff. She's very knowledgeable, thorough and kind. I've referred multiple…read morefriends and family and they are very happy with the quality of care.

They are professional, courteous, and friendly. Very good. A little pushy about schilling.read more