I have to say, this location is a little hard to find, but once you're there, it's great. Lots of…read moreparking, a gorgeous building, and the front desk staff are organized and friendly. The doctor took me seriously with my injury, diagnosed it perfectly, and I am back on my feet, thankfully. The one thing that soured me a bit was the x-ray tech. She snapped at me several times and rushed me along. I really felt uncomfortable and couldn't wait to get out of that room. Otherwise, the folks I met were all great!

Just called to book appointments for post knee replacement PT. Spoke with the most ornery,…read moredifficult scheduler. Red flag!!!!!!!

I have been coming here for 10+ years. Staff is friendly, doctors are incredibly knowledgeable, and…read morethe space is bright, clean, and modern. Had knee surgery this spring with Dr, Plante and it was an exceptional experience - clear communication, excellent pre and post op care, and the physical therapy team is stellar. Highly recommend.

I came here for surgery and the subsequent follow-ups. All of the staff was exceptional. From…read moredealing with the scheduling, to De Plante (the surgeon), to all of the follow up team- everyone was great. I highly recommend this group, professional and skilled.

Diagnosed and had me scheduling surgery to fix an 18 month old injury that 2 other orthopedic…read moredoctors, with an x-Ray and an MRI, "couldn't find", within a few minutes. I wish I went to him first.

Dr Feldman is awesome, took time to listen to what was bothering me & actually help, not just throw…read morea ton of pain pills at me like most drs. They X Ray here & can get you a same day MRI.

Disgusted with this place. Waited 30 min before asking what was going on 10 minutes later someone…read morecame out to me I wouldn't be seen for another 45 min so I left. Clearly the Dr. Graff does not care about his patients time. So unless you have the entire day to spend waiting in a waiting room please go elsewhere. My wife left in tears.

I went to Elite Physical Therapy a few years ago after dealing with an illness that caused me…read moreextreme joint pain. I really appreciated how accommodating and kind the staff were. This was my first time needing physical therapy, so the support I received during and after appointments assisted my healing process. The PT would reach out on days when I didn't have an appointment to inquire about my physical condition. For anyone in need of physical rehabilitation, I highly recommend Elite Physical Therapy.

I sought care at Elite Physical Therapy and found the practitioners to be skilled, but…read moreunfortunately quite condescending.

Shoulder surgery 15 years ago and FP kept me moving in the right direction to a total recovery…read more When the other shoulder needed repair, there was only one choice for physical therapy. Same great people. Same great care. Same great result.

There is no other place you should go to rehab after an injury then to Foundation. They are wise,…read morecaring, and Mike (the owner) makes sure his team stays up to date on all new techniques that can help their clients. If you have to get physical therapy there is no better place!!!!

: Incredible Administrative Care, but Completely Let Down by the Providers:I have very mixed…read moreemotions about my visit here. On one hand, I want to give a massive shoutout to Kristen White. She was incredibly professional, genuinely listened to my requests, and took excellent care of me. In a moment when I was in extreme pain and feeling completely overwhelmed, Kristen made me feel like an actual human being. Her empathy and customer service were a solid 5/5 stars.Unfortunately, the medical care from the actual providers was deeply disappointing. I came in with an acute sports injury after hearing a physical "pop" in my foot, experiencing swelling on the top of my foot, and dealing with severe nerve pain. They took X-rays but didn't bother to sit down, look at them with me, or properly explain a clear diagnosis. Instead, they completely dismissed a severe structural injury as basic plantar fasciitis, handed me some topical gel, and sent me on my way.To make matters worse, they told me it was "normal to work under these conditions"--completely ignoring the fact that my daily job requires heavy pulling, pushing, and lifting of heavy objects. Because they refused to give me an immobilization boot or take the soft-tissue damage seriously, I have spent days favoring my left leg. I have now developed agonizing sciatica from straining my back just trying to hobble around.Kristen White deserves a promotion for her outstanding humanity and professionalism, but the medical providers seriously need to re-evaluate how they dismiss patients with acute traumatic injuries.

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!

I had an appointment today so I went in and I started my therapy. I was laying on my back on the…read moretable doing some stretches. All of a sudden I turned to my right and another trainer had another patient doing band stretches with their bare feet right in my face, I really feel as though it was a racist move and I highly advise people not to go there for service. I had a terrible experience and I really don't want anyone else to go through that I guess cause I am black they let a white guy put his feet in my face like that no shoes, no nothing very unprofessional business they have their

Conor is AMAZING!!!!!!! He is a gifted healer;super knowledgeable and he knows exactly how to make…read moresomeone better. H e is brilliant and kind. I am so lucky that he healed me.

Therapist is professional, considerate and top-notch. Front desk is flippant and incompetent.read more

I sprained my ankle for the first time in my life last October and my orthopedist recommended…read morephysical therapy. After doing research, I found Elite Physical Therapy. There are two locations in Providence. My experience was with the 285 Governor St location. There is a huge parking lot and is easy to navigate to when there is no construction. A few times, there was construction and Governor street was blocked so I had to go around it. It was easy to make an appointment. I first came for a consult and then made a plan with Shemaiah on how I can improve. The appointments were scheduled for a few months at a time. After the sessions, I definitely felt my progress improving. Shemaiah is personable and really friendly. She wants to see you improve and will work with you to obtain your goals. Their billing is done by a third party and after calling Elite Physical Therapy and their billing office multiple times, I finally got my patient refund after 4 months of waiting. I am not sure why it took them so long to process the refund and when I asked, they had no answer. Other than the patient refund issue, the space is clean and spacious. After a few months of therapy, my ankle was a lot better and I was able to walk normally.