1. A Cut Above

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    Nashville, TN

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    Services - A Cut Above

    Tree removal

    Damage restoration

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    12 years ago

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    Kailys Tree Services

    Kailys Tree Services

    (20 reviews)

    Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

    Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

    Bartlett Tree Experts

    Bartlett Tree Experts

    (12 reviews)

    South Nashville

    4.5 So many firsts…read morefor me with this review. 1.) I had no idea that a tree service company could have so many locations. That was an education for me. 2.) In the 11+ years I've been yelping, I've never reviewed a tree service company. 3.) Not since I was a Boy Scout have I spent so much time surveying land, studying trunks and leaves and paying attention to greenery (in a non-relaxed mode). This is good stuff all around. As much fun as it is to write about food and drink, Yelp offers so much more than that. I love being able to shine a spotlight on businesses outside of F&B. So, as everyone knows, storms have taken up residence in Middle Tennessee. Along with that comes wind, wet soil and other ingredients perfect for tree drama. I have been in and out of town more than usual this spring/summer and while I was away, my lawn guy texted me to let me know the tree in my front yard was a bit 'off.' 'Off?,' I replied back. 'Yes.' I got home and saw what he meant. It was leaning. Not so much as to be crazy but definitely more than before. It appeared as though the combo of wind, rain and wet soil had caused some drama. Not knowing what to do, I reached out to several tree service companies for an estimate and education. Bartlett was the only one to reply in a timely manner. Michael arrived on a chaotic afternoon (my fault, not his) and took time to explain the situation, tree, root system, and my shrubs to me! He went above and beyond and I am so much more better educated and advised about my lawn and ways to maintain it. After freeing the tree from some root strangulation left by the builder 5+ years ago (and never noticed by me), he let me know that it was completely my decision on what to do. I could leave things as is. I could trim. I could take the tree to the stump (it would grow back). Now knowing the robust nature of the tree and its ability to grow - with strength and health - in a slightly curved way, I think I am going to leave as is (give or take some pruning). Because the tree isn't massive like some of the many others that fell, it was probably not worth my while to take it to the stump and/or replace it. Michael went over the pros and cons - as well as the costs - with me. Rather than being annoyed with my ignorance, he educated. I really appreciated that. Michael left me feeling much more on top of my tree care and more attuned to tree knowledge. Unfortunately, Barlett doesn't plant trees, else I would hire them to do that. Maybe in the future. I know tree services aren't some you need on a regular basis but when you do need them, the choice of whom to contact is easy.

    Excellent service with a great explanation of the services needed and provided. I am using their…read moreservices now and into the future.

    A Cut Above - treeservices - Updated September 2026

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