Beautiful flowers and very accommodating! Wonderful gift selection. Very friendly and helpful!

Wow. I just can't say enough terrible things about the service at Fresh Attitude Floral. At 6 in the morning I ordered flowers for my mother on her birthday. The website did say that they might not have the flower arrangements that were on the website - but I was okay with that. No big. At about 11 AM, I was sent an email notification saying the order had been received and was being processed. I felt good about that, as my mom leaves early and I figured there was still plenty of time for them to get it out to her. However...I received at call at 2 PM noting again that they didn't have the arrangement I had selected. I wasn't so much worried about the arrangement as I was about WHY they hadn't contacted me earlier. 2 PM was pushing it. So, I asked why they were contacting me hours after I had placed my order... And that's when the person on the phone, who I later was told was the owner, exploded on me. She stated, "No ma'am I CAN'T explain why". Which seemed abrupt...so, I tried to state my case saying it was my mother's birthday and was there a chance that they could even get an arrangement to her in the short time left in the day. This time, she came back so wildly angry, I could hear in her voice that this was not going to go well - "DO YOU WANT THE FLOWERS OR NOT?". When I, of course, said no...because...ARE YOU KIDDING ME? I began to make a comment about their abhorrent customer service...and mid-sentence...I was hung up on. Because I had given this maniac woman my credit card, I tried several times to call back, but they actually let the phone ring...and then took it off line so it was busy. I promptly called their competition, Boondocks, and placed an order with the few remaining hours left in the day and it was delivered to my mother without incident. Later, I called again to make sure my card wasn't processed and the same wildly inappropriate woman answered. I said, I called earlier and she said "Yes, I know. I'm the owner" and I asked if my card had been processed and she said no. And that was that. Long story, I know, but never...even if you're desperate order flowers from this wretched woman. She's a florist demon. read more

I came into Douglas for a funeral and knew nothing! The ladies at Fresh Attitude were so helpful not only with flowers, (that the local deer like to eat fresh flowers at the cemetery) to the local store that would ship my treasures home. At a time when I was out of sorts and needed direction, these ladies lovingly took my hand and helped me along. read more

I could not be more disappointed than I am with this company. I ordered some flowers for my very good friend who just had a baby but who also just lost her sister 2 weeks ago. I ordered the sapphire skies bouquet and a stuffed animal. I know the website says that if they don't have the exact item they will sub it however I paid for a $54.00 arrangement and got a $30.00 arrangement plus they did not deliver the stuffed animal good thing I asked her. When I called the lady I spoke to admitted to "forgetting the $10 stuffed animal and when I complained about the arrangement that they chose she just kept saying our website states blah blah blah and I said yes and in my opinion there is no way that the flowers you delivered where in any way comparable to the ones I paid for. I told her I saw a picture and they looked like crap. she got all defensive and said I have been doing this for 20 years nothing I ever send out looks like crap and than she hung up on me. So I would not recommend this place to anyone they charged me for $54 but threw some crappy arrangement together and "forgot " the stuffed animal. I wish I could post pictures and show you. the one I ordered had cream roses, pure white lilies and a sapphire painted vase. The one she got has no roses and the vase was very plain. You would be better off getting flowers from Walmart. Oh and before she hung up she asked me if I would like her to go pick up the arrangement. I was like no....I mean how dare her ask me that. Yes this dear sweet girl has lost her sister and now has had a baby and I would like you to go the hospital and take it back. read more