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    A Graf & Son

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - A Graf & Son

    Plumbing inspection

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    4 months ago

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    RedEye Plumbing

    RedEye Plumbing

    3.5
    (2 reviews)

    Marcus came to my home on a Sunday and fixed my plumbing in a timely manner. He is professional…read moreand I highly recommend. Great service!

    I contacted Red Eye Plumbing to fix my toilet because of reviews on Facebook marketplace. I spoke…read morewith Marcus, told him that I broke the tank on my toilet, and I want to replace the entire toilet because it was an older model and I couldn't find a replacement tank for it. Marcus told me he could have someone out to my place Friday or Saturday. He asked if I wanted to get my own toilet or buy one off the the company truck . I told him I would prefer to go shopping and pick something out myself. I asked him for a recommendation and he said he prefers Kohler but American Standard is also good. I asked what it would cost to replace the toilet and if they took credit cards. Marcus quoted me $150ish, depending on if they have to shutoff the valve and do other things and said cash is preferred because there are a 3% fee for credit cards. I figured that was reasonable and scheduled an appointment for Friday. Marcus took my name and number and said someone would call 30-mins before arriving. I went to the bank to withdraw money because I did not want to pay the 3% fee. I got home and waited for the call. Marcus called around 12:45 PM to let me know someone was on their way. I got an alert from my Ring Doorbell that someone was at the door. I opened the door and sensed immediately the person was not expecting who was behind the door. I introduced myself, told him I have the replacement toilet in my truck and showed him the toilet. He looked at it and said it would be $389 to replace. I was flabbergasted! I asked him his name, he said Marcus. I said, you quoted me $150ish, how is it now double. He stuttered a bit and said he can take $89 off with the company coupon. I told him I did not have a coupon and he told me I could download it off their website. I was still not prepared to pay $300 but figured I had no choice. Marcus removed the new toilet from truck and kept complimenting the model saying it was a good make and model and who recommend it. I reminded him he was the one who recommended the model. Btw, I got the Kohler. He removed the parts outside and brought them in the house. Marcus asked if he could dump my old toilet on the property and I told him we have a dumpster but there's a camera. Backstory, I live in a condo in Bridgewater. While Marcus was working on replacing my toilet, I was on their website looking for the coupon. I spoke to him through the open door of my bathroom and told him I could not find the coupon. At this point, Marcus was done replacing the toilet, he was flushing it a couple times making sure there were no leaks. Marcus came out of the bathroom, asked to see my phone so he could find it. He found it and said, don't worry about printing it out, just pay him $300. Marcus then said he will put some caulk around the toilet because the one he removed was not caulked. I said okay and he proceeded. The entire job took about 35-40 mins. I paid Marcus the $300, thanked him for his service. Before leaving, Marcus went to his truck and came back with a magnet, business card and two pens with the company logo. I said thank you and Marcus said he would take the old toilet with him and left. I am writing this review not to ding the reputation of the company but show my felt discrimination of Marcus's part. I saw in his eyes he wasn't expecting my name to match the face. To charge double was a disappointment and am hoping to not ever need a plumber for anything else. Happy Memorial Day to me .

    Confortini Plumbing & Heating

    Confortini Plumbing & Heating

    3.0
    (2 reviews)

    My husband and I have been using Tony for over a year now since his worker Kevin is GREAT. It's…read morereviewed 1 star because of the way things are conducted through Tony. As most of us know, plumbers are high priced. It's just that type of trade. Well Tony was no different. In fact, when ASKED to be quoted, other than 2 times he couldn't do that for some reason. There have been a few occasions that my husband and I have questioned how Tony is pricing his work. And he has even CALLED Tony to see if he can shed some light on it. Recently Tony had his worker do some things for us. It's been about 1 1/2-2 weeks and didn't receive an invoice until YESTERDAY 9/17/2019. In the emailed invoice he stated he would want his money by tomorrow. My husband called Tony to reduce the price, and he did to 1,850 (I'm sure it's void now since it was over the phone and no written proof). During the phone call my husband, as a business owner to another business owner, informed Tony that his business should NOT be conducted in that manor. No quotes, sending invoices very late, expecting payment as invoice is sent. You give an invoice within a couple of days after completing a job. A week and a half/ 2 weeks is unacceptable and unprofessional. And you usually give max 30 days to make payment, not request it be paid the following day. He did not take the constructive criticism well, in fact he called back and stated he refuses to do work for us after we pay him. Now, today, 9/18/2019 Tony sent my husband another text saying if he doesn't get half the payment of $2,149.68 he will take matters further. Not understanding what that means since we received an invoice yesterday. This is a review to make people aware that this was something we dealt with every job with Tony. Good Luck to everyone!

    He was recommended to me by the condo association manager. I didn't even use his services but can…read moretell he knows what he's doing. He couldn't come right away but very kindly suggested what to do to fix it myself and I was able to! His demeanor on the phone was that he wanted to help and that he cared. He also was knowledgeable the next time I need a plumber, this is who I will call!

    A Graf & Son - contractors - Updated August 2026

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