1. Welcoming, practical cremation facility with caring staff and home-like touches (Forest Park…read morepaintings, plants). 2. Best suited for small to medium gatherings (~50-60 people). Parking 1. ~14 spaces total, including 2 handicap spots. 2. Additional street parking nearby (fits smaller vehicles best). 3. Two entrances allow easier access. Building & Layout 1. Lobby Front: 3-4 seats. 2. Back Lobby: 5 seats, with small LCD TV. 3. Family Rooms: Two rooms, one seats ~9, smaller one seats fewer; 3 outlets; no TV feed. 4. Arrangement Rooms: Standard room ~4 seats (2 outlets); extended/bigger room ~6 seats (no TV). 5. Main Room: 50-60 chairs, with 5-7 outlets. 6. Overall Capacity: ~50-60 guests total. 7. Outside Overhang: ~30 people waiting space. Amenities 1. Standard AC wall unit (building can reach ~86° when crowded). 2. Main TV for DVD/media, controlled by the front office. 3. Back lobby TV runs on battery, times out after ~1 hour. 4. Tissue boxes placed throughout. 5. Handicap ramp near gas station side. Kitchen & Refreshments 1. Counter fits ~6 trays of food. 2. Two refrigerators for refreshments. 3. Two coffee pots. 4. Separate hot/cold water filter machine. 5. Large sink and prep counter. 6. 10 outlets available. Surroundings 1. Forest Park paintings add a familiar, local feel. 2. Decorative plants throughout. 3. Shade trees in front and west side provide relief in warmer months. 4. Smoking may occur on both property sides. Interior & Atmosphere 1. Lighting: Soft rectangular fixtures (not overly bright). 2. Ceiling: Standard basement style, no leaks or stains. 3. Incense: Burned ~15 minutes; scent noticeable throughout. 4. Comfortable balance: simple, functional, but welcoming. Staff 1. Britt at the front desk: quick, responsive, courteous, and patient. 2. Reception staff overall supportive and helpful. 3. ~4 staff members visible during Saturday morning visit. Notable Details 1. The Arch not visible from property; only outside/back lot. 2. Seasonal shade available in front and west-facing areas.

I can't say enough good things about my experience with St. Louis Cremation. I live out of state,…read moreand they made what could have been an incredibly stressful and emotional process so much easier to manage. From the very first call, everyone I spoke with was kind, patient, and understanding. They walked me through every step of the cremation process for my father, answering all my questions clearly and with compassion. They also made the arrangements smooth even though I was coordinating everything from California for services in St. Louis. I felt confident and cared for the entire time, which meant so much to me during such a difficult moment. I truly appreciate the respect and professionalism they showed to my family and to my father's memory. I would absolutely recommend their services to anyone who wants to work with people who treat your loved one with dignity and care.

After a loved one passed, my family was struggling to pull all the pieces together in a timely…read moremanner. Eddie stepped in and took care of everything and made it look seamless. But before Eddie, we did shop around for other Funeral homes, they tried to talk us out of using his service because they said his location was bad but we had no problems and it looked like the rest of that part of town to us. At the last minute we were also struggling to find a minister to provide the service but they found Reggie Chandler and even at the last minute he was so smooth and his words were very comforting. It was the best experience possible under the circumstances. Hopefully you're not in need of his services but if you are, please consider.

One of our favorite cemeteries in the St. Louis area. It's well taken care of and houses many of…read moreSt. Louis important city founders. It's even beautiful in the winter but the summer brings out it's TRUE beauty.

We went here yesterday to practice using my new camera. It was beautiful. The entrance to the…read morecemetery is gorgeous. It was a little more confusing that Bellefontaine which is well laid out for the tourist. At any rate, we finally got a groove and drove around. You'll find Tennessee Williams here (close to the road for easy location) as well as several other local movers & shakers. The cofounder of St. Louis has a beautiful plot with stairs leading up to the burial site.

From the beginning to the end he made us fill comfortable. There was no rushing to get us out. He…read morewas patient explained everything. Went over the paperwork ensuring we were happy with the price we were given. Since it was a cremation we were not rushed to make a determination on an earn. I don't think the service could be better.

If you are looking for competent, efficient and trustworthy service, keep looking because you will…read morenot find it at Gateway Cremation in St. Louis! John picked up my sister's body on 8/20/2019 to cremate. He sent the death certificate to the wrong doctor to sign. It took 3 different people telling him 6 times before he sent it to the correct doctor on 9/11. The coroner had sent him a cremation authorization on 8/27 but John did not appear to understand that it was sufficient to cremate her. He finally cremated her on 9/6 or 9/9. Her funeral was 9/7, which John knew from our first conversation on 8/19. I talked to John on 9/10 and he said he was mailing her cremains to me. On 9/16, I called John and told him that I had not received my sister's cremains and he told me that I should receive them by Wednesday. He stated that he was putting the death certificates in the mail the next day, Tuesday. On Thursday afternoon at 5:10PM, I called John because the cremains had not been in the mail as he had promised. I left a message requesting a return call and to know the exact date that he had placed the cremains in the mail. I informed him that I was becoming very frustrated with his process. Today at 11:00AM, I FINALLY received my sister's cremains. The mailing label showed they had been shipped at 7:15PM on 9/19. When I opened the box, I also found the death certificates, which showed, "Date Received 09/19/2019." He lied to me numerous times during the month that I dealt with him and honestly, I don't understand why. He made a stressful situation so much more stressful than it had to be!

20 stars if I could. My brother chose this site for our father. I wasn't thrilled because our…read moreparents lived in Benton, IL. I was worried that the owner would treat my father without dignity and respect when he showed up to receive him after his passing. When the owner entered our house, he spoke to me, my brother, and my mother, expressed his condolences, and appeared to care for a man he had never met. I am a retired law enforcement officer from California, so we learn over the years; we learn to read people, and I could tell he was genuinely saddened and cared. He cared very much for my father, including placing a pillow under my dad's head and covering him with a beautiful blanket. I hated to admit it to my brother, but he did a great job, and I can never speak highly enough of this company; The aunt and nephew treated us like family, not like clients.

From the owner: We are a family owned and operated cremation service and funeral home. We are here to help you…read morenavigate after the loss of your loved one.

My initial contact was with Jessica who came to my office and was very caring and thorough with all…read morethe details and questions I had about setting up a preplanned arrangement for my mother. As heartbreaking as the loss of our mother was, Jessica was very caring, compassionate and timely with all the details of my mother's arrangements. I would highly recommend CSM as the care of my mother was handled with great dignity. Thank you on behalf of my entire family.

I was truly blessed to have Amy and Jessica walk me through this difficult process. These women…read morewere kind, compassionate, and professional. Because we did not have life insurance, this was a reasonable priced but dignified service to use. I am grateful for how well we were treated.