Baue has been the funeral home of choice for my family for decades. They have always done a great…read morejob from start to finish. Most recently as soon as we learned of my great- aunt's passing, I went up to the home to get boards to make her memorial photo boards and they were ready immediately. This Cave Springs location is beautiful and is fully staffed to direct visitors to the correct room. There is also ample space for refreshments in a place where family can go to decompress and children can feel more comfortable away from the main viewing room. Today we were there to attend the wake of a neighbor. Not only does my family trust Baue, but most of my friends and acquaintances also choose them as well. Sadly, I have been here more times than I can count in addition to their location on Kings Highway in Saint Charles. Can it be expensive? Yes, but you get what you pay for. I highly recommend.

From the beginning of my dad dying in his living room unexpectedly to the end Baue was a nightmare…read more They couldn't come for 3 hours to get my dad. And my dad was a normal size man. 6'3 and 200 lbs, they come 3 hours later while we have to see my dad just lie there dead and sent two ladies under 5'5 who weight nothing. They had to get the police to help, who were grown me . Then their EV van breaks down in my driveway, where my dead father sits. They call us later and arrange times for us to meet and tell me we will meet with Jennifer. We come and it's a man named Andrew who did everything he could to make us spend a ton of money even though I told him what my dad told us he wanted. Andrew had us sit there for hours waiting on him to make all these statements of different ways to get more money from us. We never met Jennifer. We ordered two death certificates, we had to pay for them and we were told we would get them when the doctor signed off. They sent one to the I srua ne company without telling us, asking us or even allowing us to make a copy and send it. The life insurance paperwork stated a copy would suffice but Baue took it upon their selves to sent it. When they finally cremated my dad 3 weeks later because they claimed the doctor didn't sign off, they refuse to tell me when we could get their ashes. They had me driving from one building to another ad. Gave us an assistant. This little assistant lady kept telling us she was not comfortable telling us when we could get their ashes and they will call me when they can. I had to give my name 43 times and number because they couldn't tell me anything ever. That's all I was ever told. And they gave me emails that were wrong when I was sick as hell, they made this whole process horrid. And after I got my father's ashes they sent me a coupon for 600 off for someone in my family if we plan in 6 months how disgusting is this place. And the coupon only works if we choose to have the ceremony there.

Ron was extremely kind and patient. Walking my friend through the entire process giving her the…read moregrace of time to make her decisions.

The service was wonderful. The quality and value were perfect…read more The people were very nice and friendly and they helped us with everything

This is one review that I never dreamed I would have to write. On May 1st my 15byear old son died…read moreunexpectedly. My husband and I were (and still are) broken and lost. We called Newcomer and we were able to get an appointment with funeral director, Abigail, the next day. The meeting was straightforward and thankfully free of a hard sales pitch. We explained to Abigail what we wanted and she helpfully directed us. Our son's visitation and funeral service were exactly what we wanted. The funeral home staff were very kind and attentive. They frequently approached our immediate family and asked if there was anything they could do to help and repeatedly offered us water. Their kindness and care touched all of us.

Newcomer was recommended by an acquaintance of my dad's for my mother's funeral. They did a…read morewonderful job and explained everything clearly. I would highly recommend them and if we ever need to plan another funeral, they will get my business.

My husband passed away last week suddenly, and Baue funeral home was outstanding from start to…read morefinish. TRISHA DAVIS, was our funeral director and worked so hard to make the visitation, service and burial at the cemetery the next day special. Everyone at the Jefferson location, including ELLEN & JAMES, were so kind and helpful. Next i plan to pre-plan my own funeral there. I am very grateful to them all.

My mom, Mary Rita Langston, had her service at the Jefferson location recently. Her first name was…read moreMary Rita, not Mary. She never went by Mary. I explained this so they did not think Rita was her middle name. During the planning meeting with the funeral director, I stated this. Also, she did not like flowers so I asked that her obit stated no flowers please. We wrote obit at meeting & I signed it. They posted the obit with the name Mary under her photo & a link to send flowers. I called upset & it was corrected. At her service the signage said Mary & even the ashes I took home had Mary listed on the bag. The worst part when when I viewed her prior to cremation. They mentioned she would be in the hospital gown she was wearing in the hospital. I also said she doesn't wear makeup so please don't apply any when I see her. They had the photo I provided for obit. They put heavy foundation, rouge & dark lipstick on her. Most upsetting was they had her in, what appeared to be a push up bra. They made her breasts look like cones very high on her chest. She was 81 years old. No one arriving from the hospital morgue after suffering a heart attack is wearing a push up bra under the hospital gown. Why would they do this? I posted a review on their website & they took it down. Don't trust your loved one with a company that can't even get their name correct despite multiple reminders.

The funeral director Tobi was very patient and accommodating. They provided us with a bigger room…read morebc we had a lot of flowers delivered. The funeral home is a family-run business; they have a lot of experience and were professional. The rooms were spacious and clean. Highly recommend.

We used this business for my mom's funeral services and they were wonderful. They were…read morecompassionate, attentive, and made everything run very smoothly. The facilities are spacious, clean, and nicely decorated. There prices were almost 15% below some of their competitors too. We would highly recommend them.

Pam Scott, Funeral Director was excellent in arrangements for my wife Kitty. Came with my daughter…read morein law to help in arrangements. I was too out of to think straight. Pam is very compassionate and answered all of our questions. She put my mind at ease knowing all is being taken care of. Funeral procession to Jefferson Barracks went very smooth. I highly recommend them should the unfortunate ever occurs.

Mr. Tom is a God sent angel with handling my dad's finally journey. I can not say thank you enough…read moreto this company. I truly felt like family and all my questions were patiently answered. It was the first time dealing with this phase of life. I was walked through the process and how much things would cost. The employees were amazing and helped me with his creamation. I am forever grateful to them.

I needed to have a gravestone made for my grandparents and Archway Memorial Chapel was very…read morehelpful! It came out beautifully and they arranged delivery and installation. Very good people to work with.

Attended a service here. Facility was spacious. Restroom was clean. Got a soft peppermint and a…read more2026 calendar on my way out.

I ve been to a few events here unfortunately but always well done and nice tributes…read more -----------------------------------------------------------