We tried to get an update on a work request that was dispatched, all was done in complete…read moreprofessionalism. As you can see from his phone number at top, owner proceeded to ask for a picture of our staff and then proceeded to say he was from a company that specialized in "female erotic massage". So infuriating to have a business act with this low of class. The person on the other side is just trying to do their job and should not be subjected to this. I'm posting this as a warning to anyone, I would stay clear of working with a company like this.

I never give reviews (positive or negative) because the process is so subjective but when the…read morefacts reflect excellence it deserves to be recognized! These guys responded to a heating issue immediately and fixed the issue within hours. I thought I was relieved until I spoke with the actual tenants who were amazed at how quickly their heat was restored. As an out-of-state landlord with a multi-hour tome difference, these guys made the process so easy from start to finish and actually saved me hundreds of dollars when compared with 2 of their competitors. If you're a homeowner or a landlord looking for plumbing and heating services congratulations, you found it!

Great company, they arrive and get the job done as efficiently as possible for a very reasonable…read morerate. We've never had an issue with any of their work. They stock lots of parts for old houses that are unavailable at any home center.

If you want to go through the hell-hire with Eaton Elmer B and Son....They supposed to install a…read moretoilet(and did it awfully bad),shower(and could not do it right and the shower was leaking in every possible place and THEY had to hire other people to install a new one instead the one I had bought and they ruined),to install a pedestal sink and did not have any clue how to do that and Had to re-install it (3!!!)times),to install a heater (they did but the chimney was full of ashes and they never mentioned it ),to install radiators (they did but red pipes looked wired and I had to quarel with them about putting white covers around red pipes,they left piles of trash and cigaret butts in my basement and in a month pipe holders started to fall off the basement ceiling because they were broken durring installation .I even do not want to tell you about installation of the gas stove and instead white silicone they used clear and so on...I have pictures of all" masterpieces" mentioned above and I had to buy tape recorder and recored every minute of communication with EEBS representatives because they tryed to accuse me in threatening to kill one of them-I was lucky that that day a Home Deport guy worked in my house and heard the conversation...It was a night horror for my money!

Faucet, toilet and dishwasher.... done! Super nice, clean, responsive and competent. Very happy.read more

Helped me out today, small emergency with toilet, traumatic for me, 10 people for New Year's Eve…read moredinner expected. Previous plumber had just retired. Less than three hours later 2 very nice gentlemen were at my door, this a Friday with a long holiday weekend, and me a new customer to boot. Called back to give my utmost appreciation, for coming, and the nice men they sent. Rock Coast Plumbing will have my recommendation and business forever.

I contacted them for pricing on having a Kohler generator, a heat pump, and an electric panel…read moreupgrade installed. Called back when I didn't hear back and was told to send pictures of the inside of the house for heat pump sizing as he didn't feel like driving here to look for himself. Sent the pictures and didn't hear anything back so called again and was told he received the pictures and would send me pricing. 5 months later and he never contacted me in any manner. Who turns down that amount of work in one location? We're talking somewhere in the $18K range. I feel bad for anyone who had generators or heat pumps installed by him as I can imagine how long it would take for him to get around to servicing them if there was a problem with one of the units.

Provided good personal service to to get and install our new Kohler generator this fall. The owner…read morehas been very responsive to answer our questions about the installation and the functioning of the generator.

We have been using this local company for over 13 years- and have never written a review- BUT…read moreTODAY- we needed to change out the existing original toilets for new ones that are significantly taller- yes we are getting older!! LOL I had talked to Russell, the owner, earlier in the week and he told me he would be able to install the 5 toilets today WELL- at about 8:00AM the technicians arrive- and BEFORE 10:00AM- they depart- ALL DONE- no mess- no bother- no leftover trash- DONE- Now- I pride myself as a good handyman- in a pinch I can at least do something to fix most things so I am not a novice- BUT- the manner in which Garrett & Chris installed these 5 toilets made me know- I am NOT qualified to do this!! LOL WHAT SKILL AND KNOWHOW!! Now, I do not want to overreact here but these 2 guys made this look like child play- but it ain't because these toilets weigh almost 80# each- Long story short - this has been mine and my wife's experience with Percy Brown and their associates - never an issue- from plowing the roadway in the winter- and maintaining our place both when we are here and in our absence!! Simply outstanding people who perform truly outstanding service On the yelp scale of 1-5- - I give them a 7 Nothin else needs to be said! Dale & Linda B

After power was restored following an outage, the well pump would not restart. Russell Brown…read moretraced the problem to a capacitor in the control box, ran back to his shop during dinnertime to pick up a replacement, and drove back to replace it. Careful, efficient, logical, methodical troubleshooting. We're grateful.

Outstanding, is how I would describe John's work and professionalism. Not only did he accurately…read morefix the problem, he cleaned up after he was finished. I recommend McKane Electrical Contractors without reservation. Hire him if you need help with any electrical issue. You will be happy.

Great customer service on contacting company for a gas fireplace issue. Service technician Nick was…read morefantastic, knowledgeable and helpful in teaching about the function and maintenance of the entire unit and parts in order to prevent/resolve issues.

We had a propane heating stove, which blew up once, and then again, a short time later. The…read moresecond accident threw glass from the front of the heating stove throughout the first floor of the building in which it was located. Smith and May offered us 10% off a whole new system, and we were unimpressed with the way they handled the whole catastrophe. We switched companies and purchased a Renai heater. More recently, we set up a service appointment for our two propane fireplaces, and let them know beforehand about a particular part we knew needed to be replaced. We waited about a month for the appointment, and finally at the end of the day, we called to ask why the service person had not appeared. We were told that he did not come because they did not have the part we had asked about one month before. We asked to have the owner call us, but we never heard from him. Needless to say, we have found another company to assist us with our heating service needs. Not recommended.

Dave Miller took on construction management for our modular home installation preparation. He…read moresupervised land clearing, foundation, well drilling, electric services and more. We relied on him as we were living in Florida. We needed someone with boots on the ground. Trust worthy, honest and skilled. We would not hesitate to have him assist us in the future