My friend has been there for months and it has been a horrible experience. She has never seen a…read morephysician; the food is awful and the dreadful dinner is served at 8 p.m. There are no phones in the rooms - as a result, to speak with a patient you are connected to the nurses' station, but people at the nurses' station rarely answer the phone. To the extent there is any "care" offered, it is provided begrudgingly and with indifference. Futrue Care attaches its patients social security payments and, although it is supposed give patients a portion of the social security payments, it does not This is where an old person can count on dying from the lack of care, indifference and a miserably depressive environment. I am trying to get my friend out of. Future Care

Most of the staff are friendly, however the larger concern were the doctors ability to assess , the…read morenurse practitioners who are vague . You must be an advocate for yourself and especially your elders. The newer doctors or inexperienced doctors are too busy pointing fingers instead of remembering their oath. When they want to get rid of you, they put the not so good staff on rotation of your care. Unsure what the expected outcome they are looking for?!? For those that were good, they were awesome, unfortunately there's no real middle with these folks. Just make sure to be attentive to what is being done and said. It won't be hard to pick up those who are capable and those who are not!!

I'm disgusted learning the awful things that are going on at this so-called HEALTHCARE facility…read more You can't allow your patients to have to deal with People coming into your room and stealing their dinner, and your clothes again and again. This place is dirty and disgusting. You wouldn't want your Mother or any loved one to go through this awful ordeal and unsafe conditions and add more trauma to their life. Let them have the respect and dignity they deserve. Don't let your loved ones go here. There has got to be a better place for them. Where is the compassion!!!

This is the worse place ever! I wouldn't send my worse enemy there. to get into the facility to…read morehave to ring a doorbell...makes you feel like you're in prison! the nurses and GNA (General Nursing Assistant) have no medical skills whatsoever. several times i would put my call light on and there would not be a response for an hr+. the rooms are small and disgusting! The food was not edible and was ALWAYS COLD. The only positive things were therapy and the dialysis team

The physical therapist staff are excellent as one would expect from this type of facility, food is…read morenot always the best as far as amount served, I don't expect the same serving as at a 4 star hotel but a grown man who is recovering an injury needs adequate nutrition. The floor staff are very good most of the time.

The people that work here are kind. It takes a special person to work in a rehabilitation…read morefacility. I cannot imagine what it's like to live/work at a rehabilitation facility. I imagine it's like being a kindergartener or a kindergarten teacher. With care you get what you put in. If you give it your all with the help you're provided then you will get better. If you decide to let yourself go and sink then that will happen too. A facility can't force you to get better. We are thankful for the amazing staff that help this Post Acute Care Facility run smoothly.

I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Activities of Daily Living, Skilled Nursing Care and Skilled Registered…read moreNurse Visits. WeCare has earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients who need and desire assistance within the comfort and privacy of their own homes. We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency . WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.

I want to begin by stating that the nursing care I received at Mays Chapel was compassionate and…read moreexcellent. My praise for them, ends there. I had a stroke. Physical therapy told my husband and I that I would never walk again and stated that I really neededto be trained to live in a wheelchair. To make a long story Short, I am now an outpatient physical therapy. Though I spend time in a wheelchair, I am learning to walk and will be able to do so with a walker independently. Additionally, the medical Director came to my husband and I and told us that I was dying, and should be placed on hospice. that was two years ago. All of my doctors are completely confused as to why he would've came to that conclusion. When we refused hospice, and refused to accept that I could not be taught more independent living, they discharged me. The facility itself is beautiful. It is clean and well-managed. However, they did not provide what I needed from them. Have they done so, I believe that I would be further along than I am now. Again, the good news is that I am progressing dramatically at this point.

After my 90+-year-old mother was hospitalized months ago, the hospital recommended that she not…read moreimmediately return to her assisted living facility, but instead, they said that she should go to a rehabilitation facility. It was arranged for her to go to Lorien Mays Chapel. I am writing to tell you that Lorien Mays Chapel was very disappointing and that my mother dramatically deteriorated there. Although they say the right things and have a lot of staff with all sorts of titles, they are really not set up to manage elderly women with dementia. They put her on a vigorous regimen of PT and OT which wore her out and there appeared to be a complete disconnect between their administrative staff like the dietician and their floor staff. In fact, the latter were more concerned about their break times and getting food from the small luncheonette there than with my mother. Lorien Mays Chapel has a good reputation and I think that for relatively healthy young to middle aged men or women who just need a little PT or OT, it is probably fine. However, for older individuals who need more care and attention, in addition to PT and OT, Lorien is not the place to send them. Seeing my mother deteriorate so quickly at Lorien, we managed to get her out of there relatively quickly - weak, very disoriented, and on oxygen 24/7. After returning back to her assisted living facility where they are better setup for her issues, she is much stronger and active again.

There are not enough choices in healthcare for the management of Levindale to behave as badly as…read morethey do. If it were possible to give zero or one stars, I would not hesitate to do so. I think highly of my doctor Janet Conway. They had a few good physical therapists and nurses. Laura my Nurse Practicioner was very good. Kristin my PT was good. Dr. Zhou cared. The Director of Nurses Shirell did not want to give my infusions of Zosyn as directed. I was given shorter infusions and higher doses. They got prescriber permission. Shirell said, "if you needed four hour infusions you should've stayed Sinai." What a nasty person. My Neutropene count dropped dangerously low due to the Zosyn. I was put on what are called Neutropenic Precautions. What that meant was that anybody entering my room was to wear a mask. One person wore what looked to me as a lay-person like PPE. I could not fight infection. I was to go to the ER with a temperature above 100.4 degrees. I was not weight-bearing. I needed help from a tech to toilet. The tech was supposed to hand me, sani-wipes. I only had 60° of mobility in my right arm. I would wipe myself from knee to waste on both sides while standing at the walker.The tech started jiggling the box. I said to the tech, a woman named Sandra, "Are you making fun of me?" Sandra took off her mask and got into my face. She was not even social distancing. She yelled, "Are you making fun of me? Are you making fun of me? Are you making fun of me?" She proceeded to verbally abuse me. I have never been so frightened. Nobody should fear the professional staff or anybody else lin a place where he or she is there to heal. I went to the site administrator Sharon Hendricks. Executives are typically identified by first and last name. They are not restaurant servers. They are not retail clerks. Sometimes I think better of restaurant servers and clerks than I do of executives. Sharon apologized by email and said that she would have her team look into it. When I followed up, they said they did not discuss disciplinary matters. They should've self-reported to Maryland's Office of Healthcare Quality. Sandra should've been reported to the Board of Nursing. I am lactose intolerant. They ran out of the lactose tablets. I could not have my food or medication for 15 hours. They are not doing their jobs. The Director of Nurses Shirell, the nasty one who yelled at me in my own room which while I was there was my home was supposed to send me bandages when I discharged. Sharon told her to do that. And she didn't do that because she doesn't care. Why is Shirrell working in healthcare. Levindale is supposed to provide case management and that means advocating against insurance. They would not do that for me because I am no longer on site. I wanted them to assist with insurance claims and advocating for claims that were incurred on site. These people are awful. They want to mess up, dump it on the patient, and ask me to private pay. Pay these people. Never! The Levindale management team replaced the Hyppocratic Oath with, "Bleed em' dry, and let em' die." My physician Janet Conway is outstanding. One doctor said to me, "You don't like hospitals. I don't like hospitals and I'm a doctor. Do what I do with my own care. Go for the doctor and put up with everyone else." These people milk that. Patients are people. Patient Relations seldom gets back to me. When they do, they say I am using my paralegal background to bully them with the law. Good. Patients are defenseless. These people take advantage of us. People go into healthcare for good reasons. There is something called the LCR, effect. I will not write out the name. Named after the adversary fallen from Heaven. There are not enough choices in healthcare in Maryland for the Levindale team to behave as badly as they do. My plan is a Medicare advantage plan. There's something called the First Amendment. No retaliation. Pursuant to HIPAA Iyou may defend yourselves publicly. "Sunlight is said to be the best of disinfectants." Brandeis.

As a patient on the subacute unit, my overall experience with the direct care staff has been…read morepositive. The nursing and rehabilitation teams were kind, attentive, and supportive throughout my stay, which made a meaningful difference in my care. However, the leadership presence in the facility feels noticeably lacking. It was difficult to identify who the Director of Nursing or Administrator were, as they did not appear to be visible on the units or actively engaging with patients. There seems to be a heavy reliance on remote work, and when concerns arise, leadership can feel unavailable or unapproachable. At times, the communication style comes across as dismissive rather than empathetic. Additionally, I did not receive any activities or engagement opportunities during my time on the subacute unit, which made the experience feel isolating. From a patient standpoint, there also appears to be a disconnect in how clinical reimbursement and MDS processes are managed at the leadership level. The oversight from the Regional Clinical Reimbursement Vice President feels absent, and it raises concerns about how well patient care and documentation are truly aligned. This is a great facility with strong frontline staff, but it would benefit greatly from more visible, engaged, and responsive leadership to ensure a more well-rounded patient experience.

I want to shout out the GNA who's name I believe is Edward. he is an amazing worker and the best…read moreAide they have in that building. would recommend him as your family's care taker any day!

Not sure what kind of vibe I got when I went to visit a resident. The front desk staff was not very…read moreattentive. I wasn't sure what I was doing when logging in. The pass didn't even print once I finished signing in. We headed to the residents room. The building did appear clean. When the resident used the call bell for water and ice he didn't get a response right away. When the person did arrive one of the other visitors asked for an ice water as well. I'm not sure what you want you want to call the type of response but, it was if she really wanted to decline the request. It was very warm inside the building. I was expecting the same temperature as hospitals. I'm not so sure I am completely satisfied with the quality of care here. I'm hoping it was not a great day and that most days are better than my experience as a visitor.

Very impressed with the physical therapy that my mom received at this location, they did an…read moreexcellent job with that. The nurses and staff and many of the residents were extremely friendly and helpful. The food was pretty good and they served 3 meals a day, they also offered a lot of activities for those wanting to partake, games like bingo as well as entertainment during special occasions. I liked seeing how well kept everything was. My mom felt very comfortable with her stay there, and yes they have cable T.V. in your room. I recommend Genesis Loch Raven to anyone who needs Physical Therapy or just a place to stay during your recovery, you'll be treated well and with care.

WARNING: Protect the elderly King David Nursing and Rehabilitation Center in Pikesville!…read more I couldn't protect my loved one, but you can. Reach out to me if your loved one suffered at King David as well. Review: Did dad leave you out of the will? Has mom lived long enough & and is ready to transition? This is the place for you! Owned by the slumlord of nursing homes, Mark Schwartz, who owns 98 other misery mills while he is probably playing golf at Mar-a-Lago. My mother came here after a severe UTI that nearly killed her. Keeping her clean and dry is not optional--it's critical. Short version of highlights to expect. - Mom received no shower, bath, tooth brushing, or any other meaningful hygiene for 8 days - unclean and unsanitary room, including floor and all touchable surfaces - painful, itchy, and bleeding IV left an additional 3 days after the last use - Mom's emergency call button was non-functional for almost 24 hours, and the bed remote wires were frayed. -mom barely able to walk or twist her body, yet was left in the bathroom alone on the toilet for 1-2 hours at a time multiple times a day as she was forced to try to clean herself. -witnessed patients fall and were left to cry out on the floor for extended periods. She had to be pulled out of this facility without a safe discharge plan, even though one was requested days prior due to these ongoing and unresolved safety hazards. She has increased anxiety from trauma from this experience, and this is just the highlights. There has been no acknowledgement or apology for the week of suffering, as not only her mental and physical state declined in their "care" Long version: This is not a few bad apples scenario. The issues are widespread and systematic and come from the top. The entire facility is filthy. Surprise, surprise, they had no supplies, so I could clean or sanitize her area. So be prepared to bring your own cleaning supplies. Dated photos taken AFTER the room was "DEEP CLEANED", which was only done following our repeated concerns being voiced to "management" regarding infection and sanitation. Staff such as Angelique are so ratchet and disrespectful that they don't even belong working at a prison, much less with vulnerable elders who need care. Other staff, such as Nakia, Nurse Karen, and Joseph, are nice, but ultimately they ALL (including doctors, social workers, and managers) still witness the filth and lack of showers daily and do nothing. Mom NEVER received a shower in 8 days. They finally came in on 4-13-26 after countless emails to management and gave her a "modified bath," which consisted of someone coming into the bathroom while she was on the toilet and washing JUST HER BACK. How does washing her back only reduce the risk of UTI infection? Then they tried to lie and say she refused a shower. NONE of the staff was aware of the level of care she needed. I had to leave a sign in her room asking them not to leave her in the bathroom after a full week of her struggling and suffering. She can barely move and has very weak muscles, yet tried to do everything she could to keep herself clean often putting herself in dangerous conditions alone with bowls of water in the bathroom as staff told her it was "too much" to help her with that. This affected her ability to participate in PT and OT as she was already exhausted from struggling to clean herself. She also drank less water as she knew she wouldn't get the assistance she needed, putting her at greater risk of infection. Be prepared to bring 75% of the food for your loved one unless they have no taste buds left. They have "alternatives" that are never offered. She spoke with a PA twice and never talked to a DR or social worker ever. She was left overnight without a functioning call bell and was told to yell "nurse" if she needed something. I'm sure your loved one choking on food can yell "nurse" right? Staffing issue: The same staff members responsible for helping patients with toileting are the same ones responsible for "passing trays". So 3 times a day, your loved one will sit in urine and feces for extended periods as they do not have proper staffing. This is not the employee's fault. This is directly the owner and managers' fault for understaffing the facility to dangerous levels. Might as well deal with the ants and small rooms at Futurecar

I chose 1 star because 0 stars isn't an option…read more A family member is a patient at King David. The experience has been awful. Not only that, but it is impossible to get any kind of help or resolution for any concern. My family member is declining medically. He has developed bedsores, likely because he's been kept in the same position way too much of the time, as he's been in that position every time I've visited except one. He got a cut on his face (from being accidentally hit with a piece of medical equipment at King David) that was ignored until it was infected, despite us asking for medical attention. He has dietary needs that are not being met whatsoever despite us speaking with the dietician. They are not complicated or difficult requests. He is not eating because the food is awful to him and gives him "terrible stomach pain." King David has not made any accommodation to get him plainer, simpler foods. The dietician, Ayala, ordered Ensure. It took the nursing staff 5 days to get an Ensure to him. I spoke with Ayala at 10 AM on 5/27, and she said that her job is just to place the orders, but she will "continue working with the nursing staff" for Ensure and the kitchen staff for requested foods. She explained that it is NOT her job to bring food or Ensure to patients, even if the nursing and kitchen staffs are not honoring the orders she's placed and she's already been "working with them" for three weeks unsuccessfully. Patients do not actually have menu choices. The nursing staff said that everyone gets the same meal. If you request something else, you get either a tuna salad sandwich or an egg salad sandwich - whatever they have. At least Ayala, the dietician, answered the phone, however. The social workers have not returned calls from me. The Director of Nursing, Terrence, has not returned my call. The administrator (or director or general manager - I've been given all three titles for him), Dany Donaty, has not returned my call. The doctor of record, Dr. Katherine Gordillo Lopez, has not returned my call. When calling the number given for her, there are options to select - private practice patient, hospital patient, or nursing home patient. If you go through all of the nursing home options, there are 35. How can one person be the doctor for patients in 35 facilities in addition to a private practice? My conclusion is that if you have a loved one at King David and you have any questions or concerns, it seems to be impossible to get any kind of answers or assistance for them. On May 26th, I was told, "There are no straws anywhere in the building." For a nursing home/rehab facility that has patients with unsteady or injured hands, how is that reasonable? Anyone who works there could be tasked with driving to a store to purchase straws. I see comments on reviews of King David stating, "We are so sorry to hear that you feel your experience with us has not met our high standards of quality care and service. We take feedback extremely seriously and encourage you to reach out to us directly . . . Please call us at (410) 486-1500 at your earliest convenience. We look forward to hearing from you." That comment is ridiculous. I have reached out directly by calling that number at least 8 times. I got no return calls and the dietician, Ayala, is unwilling to help. However, if anyone returns my calls, particularly Mr. Donaty and a social worker, I have several suggestions to improve the standard of care at King David so that patients are treated with humanity and properly cared for medically. In the meantime, I would not recommend this facility to anyone.

i was very impress with admission lady for helping me to get placement for my father an he…read morehad no complaints Tinay Tuner

Ms.Elizabeth is the secret boss.You can ask everybody but when you ask her it gets done.She says…read moreshe works in admissions but I don't believe it.If you ever need rehab come to Westgate and you will understand Jacob is a gem Jeanne loves the residents and Therapy is on point. .