I worked at this property many years ago when it was under different ownership and hadn't visited…read morethe community since. I have always loved this property as it is a smaller community which always felt like a bed and breakfast. The residents appeared to be very happy and engaged and all the recent upgrades looked amazing! Kudos to Legend Senior Living and their experienced team at The Gables of Jacksonville. Highly recommend.

I love The Gables... As an employee i feel The D.O.N Nicholas Philips is doing a fantastic job…read more.. He try to accommodate everyone and he always listens to us when we have questions and concern!

This amazing senior living community hosted a wonderful community event yesterday that was for a…read moregood cause Hands 4 Life. Starling at San Jose is such a beautiful community with loving and dedicated care staff who look out for their elderly residents! Everyone seems happy and enjoys all the many activities that are held there daily. I would send my grandmother there to live. That says a lot!!

Our mother moved to Starling about 6 months ago and absolutely loves it. She is flourishing and…read morehaving so much fun. The staff deeply and genuinely care about the residents, the food is fantastic, and the activities are fun. My brother and I were impressed when the chef came out to introduce himself to us on the first day. He asked my mom about her preferences and got to know her a bit. The activity director, Ande, is a delight. She works there with her dad, who is her equal in fun. It's obvious they love their work and believe in the mission because Ande's grandmothers live there too. I'm so thankful we found Starling at San Jose. Mom is living her best life!

We had a wonderful day as we were welcomed with open arms to entertain . The staff was amazing and…read morethe residents simply wonderful . Donna-Claire is an asset she loves her residents and it shows as she plans entertaining events for them . Taylor Manor was gracious and appreciative for all our time . We would recommend highly to anyone needing elder care for their loved ones !

Starting with Charlie Farrell, Retirement Counsellor, and then Ty Morgan, Executive Director, you…read morecouldn't find a more welcoming introduction. My dog Gracie also loved the welcome: tail wagging! So we'e moving in about 6 weeks!

My family members and I generally find that most facilities have their strengths, but…read moreunfortunately, our experience with Cypress Village left us disappointed due to a couple of major issues during my sister's stay. She is diabetic and spent about a month there, but encountered two troubling situations. The first incident involved her request for snacks and water, which she needs to help maintain her blood sugar levels. When she politely asked a staff member for assistance, she was told the cafeteria was closed and was refused a second time when she asked again. It wasn't until the issue was escalated to management that she was finally provided with what she needed. This delay could have been dangerous for her health. The second issue was even more concerning. On August 6th or 7th, my sister noticed that $50 and a bottle of perfume were missing from her bathroom. She attempted to report the theft to the administration team (Melissa and Joy), but received no meaningful response. Instead of support or investigation, the situation was brushed off, and she was even made to feel as though she might not have had the items to begin with. At no point did anyone take accountability or offer reassurance. We expected a supportive and professional environment with strong management, but what we encountered was poor customer service and a lack of responsibility. I sincerely hope Cypress Village takes this feedback seriously and makes improvements to ensure future residents and families do not experience the same issues. I am going to try to make a grievance and I will pursue this issueto

This facility is more than an assisted living. Ft Caroline Garden is fully of people who truly care…read morefor its residents. My Mom lived in Ft Caroline Garden before she passed away abs my Dad has lived there for seven years. This group of people including Alex and Mimi cannot be replaced by anyone. They treat my Dad as if he is family. The level of care is above and beyond. From medication to Dr visits, they take care of everything. While doing this for all the residents, they take time to listen and treat people with love and respect. Truly blessed to have this group of professionals watching out for my Dad!

I love this facility. After several places I help find for my mother in a 6 month time frame…read more Once I contacted them I felt this would be the right place. My mom was in rehab and I begin looking for smith place for her to go after her discharge. I called and Danny the son's owner went to the rehab the same day to visit my mother to see if she was a good fit for the assisted living in their facility. She was being discharged and again he went to to do a final assessment and we both agree that this was a good fit. She has been there for about 4 months now and loves the place. They are taking great care of her and she is very happy.

My parents are so fortunate to be living in Osprey Village Retreat. Osprey Village is known for…read moreits outstanding activities program run by Diane Duffy who constantly goes beyond the call of duty. My parents are so happy to be in a place like Osprey Village! The dining program is also exceptional. The food is nutritionally planned and beautifully presented. The R. family

Extremely caring professionals here. They work very hard to make residents and their families feel…read moreat home. I highly recommend Osprey Village and thank them for the care they gave my father-in-law.

This nursing home has the worst quality of care. Staff has no experience, just a computer training…read moreclass. MedTech's have no experience. No compassionate care. The smell of urine upon entering the place is overwhelming. Many bruises on residents etc . Food is terrible and not appropriate nutritionally.

When searching for a community, I came across Rosecastle. I am so glad I did because the community…read moreis beautiful, and the staff are very caring and wonderful. I am so glad I made Rosecastle my choice.

San Jose Gardens has the professional administrative staff and dedicated employees who did their…read morebest to take care of our mother. The building exhibits a modern, clean and well maintained appearance throughout, not just the lobby. It is much newer than most places we have visited and the mainteance staff corrects problems in short order. All the rooms are clean and well decorated for the occasions. There are plenty of programs in which the residents may participate every week- musical performances and art classes. We are grateful our mother spent her final years there under their care.

For a facility that has been in business for six years, it is a mess, While there are many…read moreexcellent staff members, the nursing and dining staff should all be fired and replaced with trained and competent people. They will be naming their third executive director in the last year. Hardly a "Grand Living" place.

It's good to know Grand Living isn't afraid to push age protected individuals around or those with…read moredisabilities. Concerns over the mold issue in the building have continuously fallen on deaf ears at corporate since the building opened 5 years ago. The Regional Sales Director forced residents with Alzheimer's and Dementia out of the common areas, back to the memory care neighborhood because he didn't want them seen, when a public presentation was held in the community - that is their home and a very expensive one at that.

River Garden is an incredible place to care for family loved ones. It has provided care for my…read morein-laws and now their son. Some of the employees taking care of my husband also took care of my in-laws. A variety of activities happen throughout the day, 7 days a week, there is something for everyone. Dietary provides a wide selection of foods to meet each residents' needs and wants. What I find so amazing is how every employee knows all the residents' names. The employees are dedicated to the care of residents with respect, remembering that this is their home. This is one of the reasons River Garden consistently is evaluated number 1 in the state.

My mom has been there for the second time, the first time they were not very attentive to her have…read moreto go to the bathroom, she ended up back in the ER, with a sever UTI and kidney infection, not impress. This time, there were no beds available with Brooks, so she has to get rehab and went back there, same issues, certain CNA really don't care about her and when I visit, I don't see them at all. Voiced my concerns to the office staff and they push me off to the floor supervisor, which half the time I cannot find. The food is okay, more dairy products than chicken and fish, my mom is lactose intolerant but still serves her grill cheese.