My father was admitted from Baptist Hospital for rehab treatment. The facility was almost never…read morecleaned. Care givers were never current on the needs on the patient. The directly lied about the improvement of his injury and forwarding test results request from his outside specialist doctor. Initially sold they provide a strong level of service that did not exist.

My mother was admitted to this center to be administered an antibiotic intravenously for 21 days…read more Her overall care was consistent and was administered medications as needed and directed. Meals were delivered according to nutrition needs, physical therapy was also well received by my mother. The negative experience lies in her discharge procedures as well as lack of communication with the Director of Nursing Angie and Case Manager Jenny. Her discharge required portable oxygen as well as set up for home oxygen she was released with neither and was lied to that we simply had to call and they will deliver it. It was confirmed by the company they never received the requests. She was prolonged a procedure for several days to remove a tic and was transported twice to a hospital to have it removed without confirmed scheduling resulting in her being left once and I had to Uber her back to Life Care. The D.O.N Angie and Case Manager Jenny never returned calls and once confronted released they were telephoning a number that was never given to Them upon intake from my mother, myself or St Vincent where she was prior to being released there. She was discharged without three vital life threatening medications causing her to miss doses and resulting her being in the hospital upon arrival. If you have any other options please choose them. We have filed a formal complaint with AHCA and our family attorney has admonished us to build a case and we are.

Good physical therapists. Less than an hour a day is just not enough time. The nursing and cna care…read moreis hit or miss. Some of the employees are outstanding. Others are absolutely in the wrong line of work. It's a very old building with old hospital equipment. Very old. The food is good and the Nutritionist here is on point. There's no shower in the bathrooms-short term stay (2-3 weeks)

My family member passed at Aviata San Jose and within HOURS I received a phone call demanding…read morepayment for his care. I was distraught/numb and very reluctantly agreed they could take his SS money but I wanted an invoice and a receipt and I did not get either one! Then to my surprise they debited almost $3K from the account!! I have brought this to the attention of the business manager and the Executive Director. It has been a week since his passing and I have not had the funds returned to me, nor received an invoice or receipt. This is SENIOR FRAUD!!! I have not been able to reach a human being on the Aviata corporate line.

I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

My dad has been in this facility since 6/27/2022. He has late stage Alzheimer's & Covid. Mom is his…read morecaretaker but she got Covid first and was unable to take care of both of them. He ended up in the hospital with dehydration & having what I call seizures. Dealing with Raydient Health Care has been a overwhelming nightmare! They have their own made-up rules regarding Covid & quarantine protocols that change almost daily! My dad has been fever free since 6/26! CDC guidelines mean nothing to these wardens!! My poor mother has yet to be allowed to see him since she was Covid positive too! She has since tested LFT negative but they are requiring her to have a PCR negative test. They keep flip flopping between 10 days & 14 days before she can see him!! My sister & I have seen him sporadically depending on who is up front. I can't even imagine how scared & confused my dad must be since I KNOW they have denied him his meds to keep him less agitated. I now know why people choose to keep their loved ones at home with Alzheimer's! Raydient Health Care has mismanaged my dad from the beginning!

From the owner: At Raydiant Health Care of Jacksonville, we are leading the way in post-acute and rehabilitative…read morecare for our communities. We pride ourselves on creating a deep connection to understanding the needs of others, taking a collaborative approach to driving desired results, all while continuously demonstrating honesty through transparent communication and respect of others without limits or boundaries. Our core values are the foundation for our mission of "Providing hope through an authentic team approach to serving our people and communities."

If you are lost in the world of senior living or care, needing to find help right away for mom or…read moredad, look no further. Michael and his team are extremely knowledgeable on what the best options will be, and will guide you from begining to end until a confident decision has been made.

So happy I met Michael Saffy and Silverlink Consulting. Extremely compassionate, professional and…read moreknowledgeable. They were an amazing asset with my in-laws had questions about what they should do after an accident and needed options/pricing. If you need options for your parents or grandparents please call Silverlink first. I wasted so much time trying to research on my own, and got better pricing and access to places/services I didn't know existed by using Silverlink. They are truly a one-stop-shop for everything we needed.

Great facility, almost new, no disagreeable odors, helpful dedicated staff knowledgeable in care…read morerequirements

My name is Richard Shaw, I was in Encompass from Apr 11th through April 25th. I am finally seeing…read morehow to put reviews up. I came there from being in another Hospital for about 22 days, and I had a lot of issues going on with my health. For the two weeks I was there I was treated with such a great host of staff members in multiple positions. you all really took care of me in so many ways. I felt the concern of my well being, pleasant and joyful in serving me. From nurses, doctors, therapists, dialysis, food service, housekeeping , others in the hallways were very friendly. I know many faces, but I can't remember all the names, I am going to put up some more reviews with names that I remember. Thank you all for helping me get some much better. my prayers are with you and I would recommend your facilities.

Excellent company that drives care based on holistic care, compassion and superior skill set. Run…read moreby nurses that have many years experience working in acute care pediatric setting. 24/7 clinical support truly does mean 24/7 support is always a call away from nurses at the bedside.

Sweet nurse care for our beautiful granddaughter! Everyone was extremely nice and compassionate!…read more Thank you!

This amazing senior living community hosted a wonderful community event yesterday that was for a…read moregood cause Hands 4 Life. Starling at San Jose is such a beautiful community with loving and dedicated care staff who look out for their elderly residents! Everyone seems happy and enjoys all the many activities that are held there daily. I would send my grandmother there to live. That says a lot!!

Our mother moved to Starling about 6 months ago and absolutely loves it. She is flourishing and…read morehaving so much fun. The staff deeply and genuinely care about the residents, the food is fantastic, and the activities are fun. My brother and I were impressed when the chef came out to introduce himself to us on the first day. He asked my mom about her preferences and got to know her a bit. The activity director, Ande, is a delight. She works there with her dad, who is her equal in fun. It's obvious they love their work and believe in the mission because Ande's grandmothers live there too. I'm so thankful we found Starling at San Jose. Mom is living her best life!

San Jose Gardens has the professional administrative staff and dedicated employees who did their…read morebest to take care of our mother. The building exhibits a modern, clean and well maintained appearance throughout, not just the lobby. It is much newer than most places we have visited and the mainteance staff corrects problems in short order. All the rooms are clean and well decorated for the occasions. There are plenty of programs in which the residents may participate every week- musical performances and art classes. We are grateful our mother spent her final years there under their care.