Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

Called late Saturday afternoon for ASAP repair of shut-off valve, house with no water. Great…read moreresponse to assign a rep to visit, arrived within the hour. Very knowledgeable courtious rep had us back online with no issues. Great customer service, highly recommended.

My shower handle stopped working. We tried replacing it ourselves but it's a little complicated…read more I asked for recommendations on yelp and Logan was one of the first to reply, it was a Saturday. One person said the would call me next week but I have three little girls that need their baths. Logan came out that same day and gave me an estimate. He returned and replaced the faucet, which works great. He also gave a very accurate estimate it only changed a little because of a piece I needed to complete the installation. I will definetly be calling again.

Nick came to the house and diagnosed the problem that I was having in an upstairs shower. No hot…read morewater was getting through. Nick ordered the part, and came back today with Blake. They replaced the faulty part, and now we have hot water. On a side note they also removed a hose from a seized faucet outside. They did not even charge us. Great plummets. Professional and friendly. For your plumbing needs, give this company a call. You will not be disappointed. Great job. Dennis and Donna

Hired this company for my clients to have a septic pumped and inspected. The cost went from $728 to…read moreover $3k with nothing being done. This is not how I do business and not how I want my clients treated. I do not recommend them at all!

I have had Ryan from Dr. Drain out to my house on three separate occasions. All three times he was…read moreon time, friendly, and knowledgeable. He has been able to fix a couple of issues for us. The last time he came out we had water on the floor. He was able to determine that the dishwasher was leaking. He did not charge us a thing and was able to provide us with some really useful advice. I will always recommend this company as they are honest and they do excellent work.

Excellent choice for a locally-based company; fast and friendly service…read more While doing a regular maintenance on our water treatment/softening system (we are on well water) we noticed that the water heater that serves half the house was leaking from the bottom. Since we have owned the house since 2003 and we had never replaced it, and the house was built in 1992, it was most likely the original installation. Based on reviews, and their initial responsiveness, we contacted Dr. Drain to do a free estimate. April was very pleasant and attentive on the phone and arranged to have Ryan assess the needs and return in a matter of days to do the installation. We were very satisfied with the service from start to finish!

Mr. Smith, Gene, is an amazing plumber and person. He has a professor's way of explaining what has…read morebeen wrong with various plumbing issues in our houses and then offering logical and effective solutions. Mr. Smith is prompt, professional, clearly very experienced, and efficient in his work. He is notably fair in his billing despite the fact he has more experience (30 plus years) than 80% of the fellows who are sent by more recognized firms. These firms charge far more as well, often nickel and diming for every extra action they take. I am over 70 so have a lot of experience building a house and maintaining two over time and Mr. Smith is the best I have the privilege to employ!

When you find honest people in a service business, that's a rare gem. They will be my go-to…read moreplumbing provider! Our toilet was forming a puddle after each night when a large group came over. I called Gene Smith and he and Michael came and found out it was user error, not a plumbing issue. I'm glad they didn't try to charge me for some "mystery repair", but told me the truth! Great folks.

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more

The Norwood team is top notch. And Matt is a seriously skilled master plumber who really knows his…read morestuff. I've used Norwood Plumbing for multiple jobs for 2.5 years, and they've been fantastic--especially when it comes to standing behind their work on warranty issues. What really sets them apart is their availability. As a short-term rental host, I need things fixed fast, and they have been a lifesaver at getting repairs done before the next guest checks in. Honest, reliable, and highly recommended!

Norwood installed a well pump for me. They left the system leaking and never got the pressure…read moreright. They overcharged me for the pump as well. Finally had to call another plumber to fix their issues.

I see reviews of this company citing pricing issues. I haves used the for small jobs and a couple…read moreof big jobs. I expect to pay more for a plumber that knows what they're talking about, is able to explain the work in terms I understand and doesn't take multiple tries to get it done right

Don't want to get into the weeds but let's just say he started off not shutting off the water…read morebefore he started, broke a pipe and making a much worse leak than we originally had