Professional and dependable. My agent was there every step of the way. There's nothing better than…read moreknowing I can enjoy a stress free vacation at an affordable price. Thank YOU for all your hard work, dedication & professionalism. I will be booking again with my favorite travel agent!

Stephanie was amazing to work with! She helped us find exactly what we were looking for. She had a…read morelot of knowledge and experience already, but was also willing to help find answers to all of our questions. Her response time was great as well. She walked us through the requirements for traveling out of the country and into another. Prior to leaving, we found out about a seaweed issue that was causing issues for people. One week before we were supposed to leave, we decided to cancel our existing reservation, and rebook to a different part of Mexico. With little notice, she worked to make the transition feel like no big deal. Again, helping us find the best resort, with the amenities we were looking for and all within our price range. Prior to leaving, she checked in with us to make sure we were doing the things we needed to, sent helpful info about the area, tipping culture, packing lists, and helped us make decisions about what excursions to do. She made sure we got there ok, and checked back in to make sure we made it home. Working with Stephanie made the trip planning and booking process go from intimidating to simple, and we are grateful for her and her expertise!

I've had Lisa book my travel more than once, and she's the agent I'll go back to the next time I…read moreplan on taking a trip. Her price quotes are either lower than what I can find myself, or she's able to add on extra perks to make the price a great value -- or both. And whenever I have questions or need info, she's quick to respond. She knows her stuff, and Lisa's the type of person you know works hard. I can't recommend her highly enough.

Proactive and professional. Every imaginable detail, and a few I wouldn't have imagine, were…read moreaddressed in a most helpful way. I wouldn't consider taking a European trip without using Chima.

Michelle provided many vacation options and was very responsive to our questions. Our stay at the…read moreall inclusive Secrets Maroma Beach Riviera Cancun was awesome and highly recommended--attentive and friendly staff + great food/drink options. An excursion to the Chichen Itza pyramids and swimming in a cenote was a nice addition offered by the hotel.

Duncan, our driver, drove our extended family of 12, aged 3 months to 86, to Cleveland for an…read moreouting on Thanksgiving weekend. Duncan was punctual, kind, so helpful and flexible with our schedule. Rates are reasonable and it is so much easier than driving several vehicles downtown, parking and walking in the cold. Highly recommend them!

So much fun! They let us play our music and do our own thing on the way to our event! The bus was…read morevery clean and well kept and the LED lights are a nice touch. Thank you Melissa and Duncan!

Delightful Airbnb five stars. Louie Berrodin was a delightful host. His Airbnb is absolutely…read morefantastic. Not one corner of his home does not have something to put a smile on your face.

First time staying in a B&B. Boyf made the reservation for an overnight while we were in town for…read morea RubberDucks game, thinking it would be a fun and quaint experience. We were the only guests this past weekend. It is on a nice, quiet residential street and we parked on the street in front. Louie was very hospitable and friendly, explaining everything we needed to know about staying in his house. There are also a lot of informational notices about the house rules around, such as what is included in breakfast and tips. The house is very cozy and clean; our bed was comfortable. The bathroom very clean as well. There is also a half-bath on the main floor. He has some high-end perks, including a Dyson fan in our bedroom that I appreciated as I normally sleep with a fan on. The lamp has charging outlets. Breakfast is DIY, offering hard-boiled eggs, yogurt, juice, bread for toast, granola, oatmeal, bananas, and granola bar-type snacks. The coffee station has a fancy coffee maker with several coffee packet selections for an extra fee of $2 and up. He has Chobani creamer in the fridge (yum). There are also cold drinks in a glass-front cooler for extra charges, and you can use Venmo or cash. I bought a bottle of Norka root beer (Akron spelled backwards) to take home. We did not use the hot tub in the backyard, but there is an extra charge to use. It is large enough for multiple people. He has a seating area on the back patio as well. Louie does an excellent job of making guests feel at home.

I planned a pontoon dinner cruise for my boyfriend's birthday, and the staff made sure every…read moredetail was perfect. The food was great, and thankfully the weather cooperated. We learned a lot about the area and got to see plenty of wildlife. Definitely recommend!

Very relaxing cruise. Great view of the Portage Lakes and all of the magnificent properties. I also…read moreenjoy the various species of birds that can be seen and photographed. Highly recommended!

We rented an RV for 3 days at woodside lake park which is such a beautiful picturesque location…read more Absolutely breathtaking Fall views and beautiful scenery. There's a small lake at the entrance where you can rent kayaks/boats. The service was excellent and they treated our requests very well. We enjoyed our stay there and extremely good service! Highly recommend!

It is a really great rec area with awesome water activities…read more RV park is okay. It has what you need.