I haven't had a good time with alpine roofing so far. No call/no show to their appointment made…read moreover 24 hours in advance. When I called to ask what the timeline might be they said somebody would call me back. Next day nobody called me back, so I called them and was once again was told somebody would call me back. I am currently still waiting for that phone call so I may update this review depending on how it goes. For a company that boasts all of their 5 star reviews on their website it sure hasn't seemed like a 5 star experience for me so far. Update: this is intended for alpine roofing and I have the right page. After talking with Christine and Ben (who was a little accusatory) it sounds like their call center made am error and never scheduled anything despite saying they would. I am supposed to have somebody come out at 5pm today (still haven't gotten an email confirmation yet) and will update further . Final update 3/19/2026 my appointment was confirmed with Oscar, one of the techs. Got a call from the operations manager who said that due to my frustrations at the company it would be best for them to cancel and not perform the work. Hopefully they get their AI scheduling system figured out to avoid wasted time in the future. I'll keep monitoring this review to ensure it stays up for others to see.

We had a very positive experience working with Alpine Roofing. They did great work replacing our…read moreroof and fixing some siding. They are very professional and their communication outstanding. First-class business which is no wonder why they have such great reviews. All the people we dealt with were friendly and professional. We are very pleased with the results and recommend highly. We felt the price was fair as well.

This has been an absolute nightmare working with our first contractor Ben / Greystone Exteriors LLC…read moreas we work to remodel our house. Our roof was the first project and we happily signed with Ben after seeing such glowing reviews and after being pretty much ghosted by Ben, I just can't imagine that they're all real reviews. We overnighted a check 4 months ago and was told that we'd have a new roof 6 weeks from signing the contract. Ben has never made one attempt to reach out to us, except after we threatened a lawsuit. He told us that he scheduled our roof to be installed last week. Didn't show, didn't call. Still no roof. We have been very patient as he has given us 6 or 7 different reasons as to why we keep getting delayed but at this point, we just simply can't trust him, he's taken over 12k and hasnt produced a single receipt after months of trying to get on some schedule. Writing bad reviews is literally one of one last attempts and trying to get Ben to call us back, give us our money back or do what he said and give us a roof, but at this point, there is no trust for him or his company. Edit: I forgot to mention that he asks for a 5 star review when you sign the contract, even before doing any work. Edit: Ben has agreed to cancel the contract after 5 months of waiting and us literally having no other choice but to find another roofer to get our roof done before rain season comes in. Since the call where we mutually agreed it best to separate ways, Ben stated he would send us a check. This call was on August 24th. Since then he has not responded to a single text or phone call. He's literally ghosted us. DO NOT WORK WITH HIM. I believe this is considered fraud. Contacting General Attorneys office, L&I, BBB.

I signed a contract with Benjamin/Greystone exteriors in August of 2021 and we wrote him a $30,000…read morecheck for materials which was approximately 60% of our total cost for re-siding and gutters. He said it would take 6 weeks to get supplies and then we'd be scheduled and he'd have the job completed by end of October 2021. We communicated in September or October when he informed us getting the siding trim would be a problem as James Hardy had stopped producing it until they could get caught up on siding orders. We communicated monthly at my request from then until April as we waited for him to get materials. After our April communication, he ghosted me and I heard from him occasionally via text. He butt dialed once in June. I got a few sporadic texts but he wouldn't answer his phone and rarely answered my texts. In June he did say he had good news and would call me. The call never came. I asked him in September of 2022 (last month) if we could get scheduled and he said he could schedule us and I should call him when I have time. I called him from my work phone and he picked up and said he'd have to call me back. No call ever came and no scheduling ever occurred. I gave him until the end of this week before I report him to the BBB, attorney general, and find myself a lawyer. I gave him plenty of time to get this done and now my patience has expired. Avoid this company at all costs.

Eddie and his crew not only completed everything that they said they would do, they went beyond…read more First Eddie provided a fair bid that he promised never to increase and he kept his promise. He then pushed through every roadblock that my insurance company put in the way. He is passionate about fairness and doing the right thing. He was my defensive linebacker and my quarterback in dealing with my insurance company that was wearing me down. I couldn't have done this without him. And he is still working with the insurance company to reimburse me even though he has been paid! He and his crew started and finished the work as promise-3 new roofs, repaired structural damage, and repaired, pressure washed, and stained the deck in 5 days! They meticulously cleaned up all debris as they worked. All roofs, deck etc. look fantastic-they did not take any shortcuts. In fact, when they saw something that needed fixing and even though it was not in the bid-they fixed it at no extra charge. Eddie and his crew always came to work with smiles and laughter and were great to my dogs-doesn't get any better than that

Eddie at Peaks and Valley Roofing is first rate. He is honest, prices are reasonable, and he shows…read moreup when he says he will. Eddie and his crew repaired our roof and skylight and built a cover over our porch to keep the snow off. The work turned out fantastic! Peaks and Valleys is the real deal. 5 Stars all the way.

Royal Roofing is a Great locally owned bussiness. Everyone is very professional. The crew cleaned…read moremy yard everyday, and everyone worked very hard. I have never seen such good teamwork among workers. Everything was explained to me before, during and after the installation. I had no worries about anything with the work that was being done. So glad I had Royal Roofing put this roof on my home. Thanks again to everyone at Royal Roofing James King.

I have sadly had to rely on these guys for three years straight. To no fault of their own, one…read moresection of my roof keeps getting wind damage. These guys take great care in dealing with my needs, and know just what to do. They even give advice and a little how-to information on fixing some problems yourself, if you're feeling up to it. I wish I had never gotten the shingles I did get with my house, but I am glad I have found these guys to fix that error. They are quick to respond, and are willing to work with you and your schedule. I highly recommend them.

Contacted Willy's Roofing fall 2024 for a reroofing job that required removal and reinstallation of…read moresolar panels. While visiting site, their estimator said that they could provide both. They started insurance claim work and sent the insurance company an estimate. I received an initial insurance payout. I did not hear from them fall or winter. I just figured that they couldn't do it during the cold months so I'd wait until spring. I made an in-office stop to discover that my account had been moved to a "inactive" file. They said they would move it back to "active". I have contacted Willy's three times since requesting a copy of the estimate to no avail. It is a good thing that Willy's Roofing in Yakima, WA didn't paint a business sign on their office building. There is only a banner - which can be taken down very easily. I anticipate that happening before long with such shoddy treatment of potential customers. I wish there was a no-star (zero) rating option, Willy's would qualify.

From the owner: Roofing specialist in Yakima area read more

They screwed up a $20,000 custom patio door order. There were other issues with my patio door…read moreorders that totaled $100,000 in spend with this company. They did try to make some of it right by me, but I will still forever have doors in my home that are incorrect.

Central Valley Glass is truly the best glass business in the Yakima Valley! Whether you're looking…read morefor custom windows, sleek shower doors, or durable commercial glass solutions, they have it all. Their craftsmanship, professionalism, and dedication to quality are unmatched. If you need glass work done, they're the ones to call--I highly recommend them