Horrible place. They just want your money. The owner kicked me out after I asked about her website…read moreprice and she just stared at me and then said " you know what we're not a good fit " and walked me out without giving my deposit back. Never ever go here

horrible service and very unprofessional staff I was treated like a child who didn't know what they…read morewant. waste of my time.

Super professional and I would highly recommend her to both students and those in the surrounding…read morecommunity. Her office is very welcoming too.

Joanna is absolutely amazing. She is such a great therapist, so professional, and her office is so…read morecomfortable and welcoming. Anyone would be lucky to have her as a support.

Like other reviewers, Kristie left me sitting in the waiting room on more than one occasion during…read moreconfirmed appointment times, only for her to never show up. I asked for a refund on package deals since my time was not valued, and I hadn't received services. After receiving wild text messages, threats and lies, I gave up and accepted a partial refund to cut ties and move on.

You can't trust her she will quote you one price than charge another she is never worried about you…read morejust herself. I repeatedly showed up early for my appt and would be left sitting there waiting. I repeatedly asked for a receipt for exactly what she was charging me for and she got mad I wanted one.

I've used The Rock since 2011 - I've seen Staci most of that time. She's walked with me through…read morelife tragedies, relationship issues, work dynamics, an eating disorder, negative self-talk, and so much more. She's challenged me and had some difficult conversations with me. Often painful, but much-needed truth I needed to hear. Multiple friends also see counselors there and have had much success working through issues. I've also counseled with Amber when Staci was on leave. She was incredible while I worked with her.

Passion Carthen helped me tremendously. In only 6 sessions she helped me turn my life around. She…read morewas very understanding of the feelings I was going through about my depression and anxiety. She gave me coping skills to use that I didn't know existed. The people I work with have noticed a positive change in me and I owe it all to Passion.

This dental office's actions demonstrate a deeply concerning pattern of potential discrimination…read moreand/or questionable billing practices, and I believe it warrants a serious review. I scheduled a tooth extraction and explicitly stated I would be paying cash, out-of-pocket. My appointment was confirmed. However, within 15 minutes, it was abruptly canceled, citing vague 'insurance issues' after they looked up my information and discovered I was on Medicaid. This explanation is not only contradictory but also raises serious questions about this office's willingness to serve Medicaid recipients, even when offered cash payment. The fact that they cited 'insurance issues' after seeing my Medicaid status directly contradicts any potential internal policy against cash payments. Instead, it strongly suggests a reluctance to treat Medicaid patients. This is unacceptable. The dismissive response to a review, 'I'm sorry you didn't get your way,' further underscores the lack of professionalism and respect shown to patients. Due to the systemic issues with dental access in this area, exemplified by this office's practices, I was forced to perform a self-extraction. While I was able to manage the extraction myself, this situation highlights the severe lack of accessible dental care for Medicaid recipients in this area. It's unacceptable that patients are forced to resort to such measures due to systemic barriers. I strongly advise anyone seeking dental care to avoid this practice. Their actions suggest a clear bias and a lack of transparency that is unacceptable in a healthcare provider.

Four years ago or more I was a patient of Dr. Wintersteen. Due to moving almost an hour away, I…read morechose a local dentist in my new area. Went to the new dentist recently as my crown fell off. New dentist stated my crown had cracked and I needed a re-treatment of a root canal Dr. Wintersteen had done a little over six years ago. In addition, I needed to see a specialist for re-treatment. I was so upset with the news as it was going to cost me almost 1K out of pocket to treat said tooth. I really felt this diagnosis wasn't correct. So I traveled back to Dr. Wintersteen for a second opinion. Not only did I NOT need a re-treatment, I just needed a new crown. (Due to local dentist advising me to throw away old crown). Truthfully, the crown probably didn't need replaced. In short, Dr. Wintersteen is an outstanding doctor. He's a straight shooter and has never advised dental work that didn't need to be done. I was, due to false diagnosis, ready to have my tooth pulled from Dr. Wintersteen. Dr. Wintersteen saved the day! In my opinion, it's best to stay with a dentist/doctor that will not bamboozle insurance or my pocket book. Dr. Wintersteen and supporting staff.... THANK YOU!!!!! Until he retires, I'll be a patient again. It's definitely worth the travel!

Dr Shafer and his staff are the absolute best!!! They treated one of my kids a few years ago and…read morewhen time for the other to get orthodontic care I knew exactly when to go...

The best service ever. If anyone ever wrote a bad report I would thoroughly question it. Her…read moreservices are outstanding and she not only take care of her clients, also her staff. She's very knowledgeable about Homecare services and treats her clients and staff fairly. This is a win win situation with Rhonda's Angells!!!

I wish I would have known what I am about to tell you prior to hiring R Angell's…read more I have a 93 year old Mother that requires home care. I utilized R Angell's for three years to take care of her. In the beginning there were minor issues. Over the years the issues became major. Following is a list of those issues: 1. The major issue was that quite often the caretaker did not show up. The agency was unaware of this due to very poor reporting procedures. If I was home I had to call and advise them there was nobody here. One time I was not here and the morning staff did not show. My Mother laid in bed until 2:00 p.m. when the afternoon person reported. 2. Unqualified staff. Some staff were able to do the job and a few were excellent. However, many lacked experience and were poorly trained. 3. High staff turn over due to poor management skills and lack of respect. Several staff that did a good job were fired for ridiculous issues. Many quit due to the owners inability to properly supervise. 4. Staff spent a great deal of time on their phones. Some were so busy with their phone they did not here my Mother trying to get their attention. 5. At least two staff that we had worked on a business of their own such as selling jewelry while being paid to take care of my Mother. 6. Lack of concern by the owner for the services the client was receiving. New staff were not checked up on. The owner very rarely came by to check on things. She would only stop in when she needed to pick up paper work etc. The last many months she asked that her check and forms be put in the mailbox and she would drive by to pick them up. 7. Total lack of respect for customers. Often the owner would deny issues that were reported or not respond to them. There were other issues, but I won't go into them. In the end Rhonda Angell left a letter at the house stating in two weeks she would no longer provide services for us. She stated she was unable to find staff that satisfied me. This was after one of her staff yelled at me and told me she did not make enough to do any housekeeping and I could do it myself. This worker was on her phone 80% of the time. She had it on speaker phone which was very disruptive and not what we were paying her for. The other final employee was in the bathroom with the door closed on her phone for 40 minutes. Yes, I was not satisfied. I had no objection to Rhonda Angell quieting since the following month I was no longer going to employ her. I stayed with her far longer than I should have due to bogus promises that "it would not happen again". I now have a wonderful caring staff who do an excellent job. I am happy my Mother is receiving the care she deserves. 8 mins ago

This place is amazing! Kristi is so kind and welcoming. She makes you feel comfortable by…read moreexplaining everything she is doing and really goes above and beyond to make sure her customers are satisfied. You can tell that she's not just about the business, but to truly make people happy. After her services I seriously looked 10 years younger!! I'm hooked!

Kristi is such a godsend. I've been looking for good affordable skin care in central Illinois for…read morethe past 5 years. I've had to travel to Chicago for my skin care and now I have friends who want to travel down from Chicago because her prices can't be beat. Down to earth and truly honest and kind human being who loves what she does. She will take really good care of you and actually care that you're happy. Such people are a rare find I highly reccomend the hydra facial!