Julie the manager at this location is fantastic, Bailey and others are always top notch…read moreprofessional and kind. Decent competitive prices. Great value. Trusting a place to protect your valuables can be stressful. These folks have a gorgeous, clean and well run facility which is heated and can even accept a package for you. Very highly recommend.

Very helpful and super friendly. The folks that run this establishment are conscientious of securityread more

This place sucks. Yes I payed ally months there. Yes I did everything I was supposed to. Not worth…read moregoing into because of long story. BUT WOULD NEVER RECOMMENDED THIS PLACE. This is why we changed storage units. The one we have no AMAZING!!!

The staff is super friendly and easy to work with. They walked me through everything. The…read morefacility is clean and well secured, with lots of CC everywhere. Had a great experience and if I ever need storage again, I will be checking for availability here first.

loved this storage company until I just saw that my rental rate randomly went up to more than twice…read moremy usual monthly payment and I was told it was because of the economy. Going from 86$ to 136$ is crazy and I will be looking for a new storage company.

What caught my attention in the first place was that online they had some sale prices of $79 a…read moremonth. So I snagged that on the 10x20 with climate control. However, when I arrived, I was told that oh your reservation just expired and we can't see anything that comes anywhere close to that price. So then they set me up with the unit for 111 a month. Now I had been unit shopping and had a unit across town and had ended up bailing out of that contract to come to this one because of the difference in price. So that was a pretty effective bait and switch? When I actually arrived to put my things in the storage unit, I had checked in in person I had gotten the gate code sent to me. However, there is a lock ex handle on the door of the unit. I spent over 25 minutes trying to make phone calls with movers costing $150 an hour waiting by. Apparently nobody knew even what kind of lock there was on the door. There was hard to get them to understand that there is actually a handle like you would find on any sort of door and not the slidey thing that you put your cylindrical lock into. Being unsuccessful in getting anyone's attention or any way to access my unit, I had to call U-Haul crosstown and get two, 10x10 units which each cost $139 a month. So I'm more than doubled my expense for storage and remember I'm paying $150 an hour with movers standing by and I've now got to pay them to go all the way across town and get checked in at another facility. If best box had any inclination towards his customers at all it would pay me back the expenses of getting checked in which are more than what they advertise. And really they probably owe me some money for having movers standing around for an hour and for having to last minute switch to a unit that cost twice as much because they failed to allow me access to unit I had rented.

My husband has used U-Haul twice recently in an attempt to fix the lights on our trailers. The…read morefirst time, the person who helped him (he said it was the manager but my husband missed his name) helped him without charging him anything. The second time (different problem), he only charged him a small portion of the time spent on fixing the problem. My husband was very grateful for the service and for the fact that no one else could figure out what was wrong.

I've been at this location twice now, once returning a trailer and today to purchase an item and…read moresadly both times I was served by the same male bald with glasses wearing a "Store Manager" shirt and was rude both times, treated me like I was a complete bother and never offered a greeting or thank you, just took the money. Sad that today'a world this is a common attitude. Will not return to this location.

Crew did an awesome job unloading a 9' grand piano and 30 other items off our truck on 10.3.15…read more I would hire this crew back in a heartbeat. They were on time, professional, organized, and worked smart. If you need help in South Central Montana with your move, ask for Jeremy & Russ! Keep up the good work Brad!

UNRELIABLE!!! My family and I needed help packing up our trailer for an out-of-state move. RedJet's…read moreservices were scheduled well in advance, and they chose to call the day before they were scheduled to cancel citing that they would not be in Billings. When I asked if they could at least refer another moving company they stated: "No movers in Billings would be available with such short notice". Unfortunately for us, they were right about that.