1. Homestead Self Storage

1. Homestead Self Storage

0

Billings, MT

Homestead Self Storage

3.0 (2 reviews)
Closed 8:00 am - 6:00 pm

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Services - Homestead Self Storage

Truck rental

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Rent-A-Wreck

Rent-A-Wreck

2.1
(26 reviews)

ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

Horrible experience! I prepaid for a minivan rental for the week over Independence Holiday weekend…read more Fortunately, I called them the week before our Billings trip. They said they only have one minivan to rent and it was out on another rental and they didn't know when it would be back. They told me to find go to another rental car company. They promised to refund all my money but didn't. I had to submit a dispute with AMEX to get my money back. As far as I can tell, this is local franchise is a poorly run business. Never again!

Homestead Self Storage - selfstorage - Updated July 2026

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