We had an excellent experience working with Bill, the owner of Strategy Mortgage. He was extremely…read moreknowledgeable, responsive, and thorough throughout the entire process. Bill understands the lending market and each lender's preferences exceptionally well, and he used that expertise to help us secure a great rate. The entire process was smooth, efficient, and genuinely stress-free. We highly recommend Bill and Strategy Mortgage!

Jennifer and her team are phenomenal. She gave us all of the help and attention we needed, and…read morepatiently answered our many questions. We are so grateful to her!

Great rate. Great service…read more Dean Curtis and his team handled my original home mortgage and more recently, my refinance. Both experiences were handled in a professional and timely manner. All interactions were virtual up until the closing and they never missed a beat (or email). Highly recommend using Dean's team at loanDepot if you are in the market.

Dean Curtis is absolutely amazing !!! He is focused,…read moreprofessional and is able to complete things in a timely manner ! I would highly recommend .

We worked with Thomas Ammons from Envoy Mortgage and had a great experience. The transparency in…read morethe process was exceptional. The lines of communication were always open. Whenever we had any questions, they were diligently answered. Any issues that arose were solved in a five-minute phone call. We would highly recommend Tom and Envoy to anyone looking for a mortgage. If our seller was ready to close, we could have closed in a month -- and that says a lot. Thomas is an all star.

Consistently rated 5-STARS FOR A REASON! 3 weeks to close. - First Time Home-Buyers…read more The short version of what to expect with Tom Ammons Services at Envoy Mortgage, ranked in order: 1.) PROFESSIONALISM: you can expect a quick closing due to his experience and great work ethic. 2.) AVAILABILITY: We never contacted Tom where he didn't answer the phone/email immediately, or at least respond quickly within the hour. Our sale was completed during the Thanksgiving / Christmas season, so that says a lot. 3.) PATIENCE: We always had that feeling that we were in good hands with Tom, and no question or list of questions were ever skirted around, or not explained thoroughly to our level of understanding. Tom never made us feel like we were asking a stupid question, as we navigated the complicated journey of buying a home as first time home buyers. Our Story: As a veteran, we had just ditched the VA Loan after a painful, and emotional lengthy, failed process. Reading Tom's great reviews (best in the area Westcester area!), we opted to go conventional, and were against the clock with growing impatient sellers. As a 1st time homebuyer this made me nervous, but with great rates at Envoy, Tom explained to us that, and proved to us at closing, that we were actually saving money by switching as well. Financial reasons were important to us, but after our heartbreak with the VA loan outcome, customer service became Kingpin, and Tom lived up by all aspects possible to his 5-star rating. Not only did we have every question answered in a timely manner, but more importantly, they were delivered to us in a truthful and patient way, concurrent with our level of elementary understanding of real estate. Finally, after being drug along the VA process for so long, we were dreading the process of restarting the closing process. However, Tom was able to close on our home in around 3 weeks, way ahead of schedule! It was an honor working with him, and I am still in awe of how easy, convenient, and complete Tom's process was. HIGHLY RECOMMEND!

My contact was Gina Pereira. I would never recommend. Stopped responding to my emails and calls…read moreonce an issue came up. I ended up working with someone else who was able to help us get the loan we needed and wanted. Avoid this Broker if you value your time.

Absolute pleasure to work with Dave and RHF. They closed in a matter of weeks and at the best rate…read morepossible with discounts. Seamless process. Totally recommend them.

The staff and service at CrossCountry Mortgage has been so incredibly helpful and supportive during…read moremy first time home buying stuff experience. Team Evans handled my account, Stefanie Jensen in particular was our main loan handler. Stefanie was helpful, kind, and when I say quick to respond... I mean lightning speed. No matter if it was a night, weekend, whatever! She went above and beyond to be available for us. We ended up closing our loan within 3 weeks of our offer being accepted thanks to the knowledgeable and helpful staff at CrossCountry. Not to mention, they offered us the best rate even after we shopped around. Hands down, best company to finance a home loan with! Thank you so much guys. We love our new home!

Dealing with this company for a mortgage was one of the worst experiences I've ever had. The red…read moreflag should have been when I was told they were doing me a favor because it wasn't worth it for them. Excuse after excuse led to delay in getting mortgage and interest rate went up - 'I have meetings all day', 'I sent that document to you already', 'My associate sent that document to you', 'I am going on vacation and don't have time until I get back'. These are actual excuses - I have them in writing! I got triggered going through old emails and cleaning up my mailbox. Looking back, I should have reported their extraordinary lack of professionalism to someone. That's on me. The rest? I don't know how they feel good about themselves or their work. They were disgraceful on a professional and just plain human level. They simply were not there for me and always seemed a bit annoyed with me, like I was bothering them with my questions or concerns. Do your homework but save some time - don't add CrossCountry Mortgage, Purchase, NY to your comparison list. Just - wow.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

My husband and I had the pleasure of working with Todd and his team as first-time home buyers, and…read morethey all did a phenomenal job. We originally discovered Todd through Yelp and decided to give him a call, he was readily available to answer all our questions and get the process started. Once all our paperwork was submitted, he was able to get our preapproval quickly, little did we know we would be on a lock down due to the pandemic shortly after. Fortunately, Todd was understanding and had patience with us during this crazy time. Once things got a little less hectic, we were able to pick back up where we left off. He took the time to explain our loan options on multiple occasions and was ALWAYS available to answer all our questions. Todd put a lot of hard work and dedication into getting us the right loan that worked for us, all while keeping our best interest in mind. He was able to provide us with an FHA option as well as a conventional. We decided on the FHA since it made more financial sense for our situation. We were made aware by our realtor that the process for an FHA loan can take longer than others, but with the dedication of Todd and his team we were cleared for our FHA purchase in only 11 days!!! The seller really wanted to close by a certain date which seemed impossible at first, but Todd pulled through and made it happen. He communicated very well with our realtor and attorney throughout the process, everyone worked great together overall as a team. Being a first time home buyer can be both stressful and scary, we had a million and one questions, we would call the office throughout the day, as the phone would ring on my end I would think to myself "they probably think we are so annoying", but once they answered the phone they were very patient and tentative and made us feel extremely comfortable no matter how many times we had to call them. In conclusion, Todd took a major weight off our shoulders by guiding us throughout this entire process. I would highly recommend Todd and his team to anyone looking for a mortgage loan. His services are outstanding, and we will forever be thankful for all their dedication to get us into our first home!!!

As a realtor, great experience working with Todd at Brighwire on a few transactions. Always a…read morebreeze getting right to the closing table!

We bought our first home with Faisal today. It was such a pleasure to work with Faisal. He made a…read morestressful time seem so stressless. He was with us every step of the way and answered any questions we had (even if it was 10pm on a Sunday night) We are so grateful to have him by our side!

I just closed on my condo yesterday and let me tell you that it was quite a journey. Faisal was…read morerecommended to me after I was unsuccessful getting an approval from bank for a mortgage. I could not have gotten through this without him. Highly recommend him.

THE DREAM TEAM! My…read morehusband and I met Toy Eng at an open house along with a real estate agent Michele Devitto who we would end up selecting to help us in our search for a home. During the open house we mentioned to Toy that we were just looking at the moment to get a feel for what's out on the market. Usually, when we mention that "we are just looking" to any agent or mortgage broker they tend to not want to help us further. Toy was the complete opposite and was eager to give us advice about the process of purchasing a home (coop or house) when ever we were ready. She gave us the time of day and because of that we selected her as our Mortgage broker when the time came. About 6 months passed and we decided to contact Toy. She took the time to meet with us in private. She explained every detail (step by step) pertaining to the purchase of a house or Coop. We left that meeting feeling extremely confident that Toy was the right person to help us moving forward. About 2 months later we found the perfect coop and decided to purchase even though we were aware of the lengthy process compared to purchasing a house. Toy assured us that she would guide us every step of the way. (Which she did, at all hours of the night) During this process Toy went above and beyond our expectations. She is very knowledgeable in dealing with different Coop boards and their requirements. She was able to secure us a mortgage quicker than we expected with a great rate. She walked us through every stage of the purchased and was there till the very end of the process. Toy was available whenever we needed her to answer any questions. She helped create a strong board package. And because of her knowledge and expertise we are now living in the home we selected. Throughout this process my husband and I could tell that Toy really enjoys her job and also enjoys helping people achieve their dream home. We are so overjoyed to have worked with her and look forward to working with her in the future. We recommend her to anyone who is looking to get the best mortgage and rate. Best decision we ever made! Best experience we've ever had with our long search for the perfect place!

My real estate agent recommended Loan Depot to me. What a gem this place is, especially the loan…read moreofficer we worked with, Rich DeSimone, even his partner, Lourdes Peña. From beginning to end, the process was smooth and he was ALWAYS available to answer questions or concerns, and explained everything thoroughly in terms that a regular person could understand. He never made me feel rushed, pressured or that he was bothered by my contacting him. If anyone ever asks me for a mortgage company recommendation, Rich DeSimone will be the name I give them. 20 star rating if it were possible. Thank you Richie!!!