Such a pleasure each time I visit. I always look forward to chatting with the desk staff!read more

Chris is awesome, I am very happy with them. He understood my needs & took care of me.read more

Great service. Martha us definitely a credit to your organization. Unit was clean and well litread more

I am so sorry to leave this place. I've had my stuff here for several years, and A1 has always been…read moreprofessional, clean, and attentive. I was traveling all over the country, and never worried about my stuff thanks to the manager Wilma and the staff at A1. Even when my cc was compromised they were understanding and patient. I finally had to move out today, and Wilma could not have been more helpful. If I ever need a storage unit again this is the only place in StL area I will go. Highly recommend this place if you need any size storage unit in the area. Thanks A1 !!

Fabulous customer service, beyond anything I could have expected. With everything about my move in…read moreplace, there was a problem with my license. I was extremely upset (not at the service people) because the problem would push the date of the move back at least a week, probably two or more. One of the service reps was on the phone to the manager and had the problem cleared and my move remained on schedule. The following day the trailer was being attached to my car when it was discovered that my trailer hitch had been installed for a bike rack so the appropriate electrical work for the brake and turn signal lights had never been done. Since I'd never used the hitch or pulled a trailer before, this was another problem and, again, their customer service was outstanding. I was ready to go within a short time and I could have hugged them all for being so supportive and helpful. The manager, Robin, made everything work for me and I will forever be grateful for their efforts on my behalf. This move was especially stressful and they made it work. Thank you sooo much, Robin and crew!

The whole staff could not have been more professional with a very caring attitude at a very…read morestressful time making a major move.

Can't get into my storage unit that we were supposed to move some stuff into, it has been 4 days…read moreand no returned phone calls or emails. I'd be afraid to put my stuff here, maybe it was a blessing in disguise.

Clean new well-constructed facility with great customer service. Everything was as-promised when I…read morearrived. I appreciated the helpful associate and the spacious halls, freight elevators and use of dolly and carts. Especially appreciated how cool the facility is kept. Makes all the difference during a hit summer move.

Unit smelt like dead rotting flesh!!!! I rented a storage…read moreunit on a Saturday to be able to move into that day and when I went to actually move my stuff into the unit it had several dead birds in it and it smelt putrid. I did not move into the unit for fear of my stuff absorbing the smell. I contacted the office on Monday morning and was told I would have to wait for them to contact the main office to find out if I could get a refund or if I have to wait 2 weeks and provide a written request to not continue renting the unit... In the meantime I am out the reservation fee and the first months rent and I had to find an alternative storage unit!! I would strongly advise not renting a unit from this company.

Helpfull and the free local move in truck helped with moving everything in! Reserved the unit on…read morethe website....very convenient