Jackman's hours are not good for people who work normal jobs as they close at 4:00 through the…read moreweek. I had to take off of work early to get over there just to find out they no longer have their home decor fabric room (I haven't been there in several years and found out they got rid of that years ago). Jackmans is where I always went when I can't find any decent fabric in St Charles County and I could always find exactly what I wanted. Sadly not anymore. I had hoped to support this local business but looks like I'll have to go online.

Reasonable rates! I have rented several units here over the…read morepast 3 years. Every unit has been exceptionally clean. The owner is helpful, friendly and courteous. I highly recommend Self Storage Solutions if you are looking for a storage unit. Gary

Great rates Easy access…read moreSafe Great staff

They've always treated me very well! I've been using them…read morefor years. It's been totally renovated recently! Great deal for the money!

If I could give this storage facility a ZERO stars I would ! THIS COMPANY ONLY WANTS YOUR MONEY !…read moreDo not waste your time or money with this type of business. Leanna Chapman is the most unprofessional office manager I have ever come across. This family owned business should be shut down due to her lack of professionalism and failure to be honest with customers. The amount of times she has been caught in a lie in just single conversation between two people is unbelievable. Then when confronted she acts like she doesn't know what is being spoke upon . Leanna verbally denied being told that there was a MICE issue in the unit I had been renting. When I personally told her staff. I have also spoke with other customers having to deal with the same issues when it comes to Leanna's lack of professionalism . Then she verbally lied and stated that payments were received late when that couldn't be possible when the payments are automatically withdrawn from a credit card . When asked for the records she denied she could even provide them to occupant on lease . She later recanted and ADMITTED the knowing about mice issue on the grounds . Now that I have spoken up with extreme frustration due to the unit being infested I am being sent a 30 day vacate . Very unsettling that after a YEAR nothing was an issue only once I started speaking up about the facilities being nasty and speaking to other customers that also noticed mice feces as well. Not to mention as soon as Leann realized I was a BLACK WOMEN she began to racially profile me and began spreading more lies . Stating I was "banging" on the office door when I have the video RECORED of knocking to turn in a 30 day move out . Leann refused to open to door so the document could be turned in ! TAKE YOUR MONEY ELSEWHERE! Now reading other reviews I see I am NOT the only customer to is saying the exact same thing about Leanna and the grounds ! I wish I knew then what I know NOW ! Example of a Terrible family owned business.

We moved our belongings from a very clean house to this storage unit when moving. We left that…read morestorage unit for 7 months. When it came time for moving day we paid for a U-Haul and paid movers to move our belongings to our new home. When they showed up asphalt was being poured right in front of our unit. We were told there were signs posted as a warning. The signs posted said the weekend before. We paid all of that for nothing with no money back. When we were finally able to move our belongings we found several mice and nests mice have made. This was utterly disgusting and ruined my sons toys, stuffed animals, and a leather couch. We contacted the property manager about this situation with mice and were told there was nothing to be done because we didn't get insurance. Absolutely disgusted with this facility. We put mice traps in our newly built home due to some of our belongings in the garage from the unit and our trap have caught mice. We may now be infested at our new home. This is a warning to anyone looking to store their belongings to never consider this place. Completely unprofessional and no compensation for our belongings or the U-Haul and movers we paid for.

Horrible customer service with predatory pricing and policies. This was fine, no issues until they…read morerandomly started changing the price of my unit. Price started at $62 per month, now they've over doubled it to $175 per month within one year. Tried to give them a chance to correct this in some way, but customer service is nonexistent and just tells me "it's above my pay grade." Just go somewhere where you can lock in a price.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I couldn't be happier with the service i have received at A storage inn…read more I reserved my unit online late at night. First thing next morning I got the confirmation call from Jeff, the manager. I told him I would be in the next day. I didn't make it but went in on a Saturday shortly before they closed. Jeff didn't at all seem bothered at my late arrival. We discussed the prices and they had gone up a little vs the online price, without question he honored the price and we went to look at the unit. It was POURING rain and he grabbed an umbrella, made sure myself and my 1 year old daughter were dry while he got soaked. Getting my unit all ready to go for me to move in and the paperwork, he offered to hold my daughter for me, she went right to him. (He isn't creepy lol, he has kids and was offering to help me out and was very kind) so I filled out the paperwork. He went over insurance with me and did not pressure me at all! I did opt for the cheaper plan because we didn't have a big unit. I am very happy about where we chose to store our stuff for a short time here with A storage Inn. I can't recommend them any more! If there were more stars I would give them! Thank you Jeff! You made the process easy and we're great with my daughter!

I spoke with both Pat and Keith I'm regard to getting a storage unit. Both were very kind and…read morehelpful. It was an easy process and a great deal!